Having published our warning last week (see http://mindtimeshare.wordpress.com/2011/05/30/resort-servie-care-cold-calling-clc-members-pretending-to-be-clc-staff/) we started to receive many emails from concerned consumers, but not only from CLC! Resort Servie Care has now moved on to other consumer listings and they have now started to call other timeshare consumers and pretend they are staff from their home resorts.
If they started off pretending to be RCI http://www.gotimeshare.org/consumer-alerts/00984-resort-service-and-care-rsc they now switched their pitch on to the larger timeshare companies, pretending to be staff from the resorts and telling the owners they are entitled to a bonus-week for the reduced price ranging between £199 and £495.
If you receive a call from your home resort with this “amazing offer” and you are asked to pay by credit card on the spot…please be aware! Always check with your own resort and contact their usual customer services department phone number or email to see if this offer is genuine. Don’t pay any money upfront!
If the caller tells you to call back Resort Servie Care, look on this website www.resortserviecare.com or phone 0845 862 2365 or 966 814 084 then be even more alarmed!
THEY ARE NOT YOUR RESORT!
Please, let us know your experience with this company.