Lately there are a lot of new comments on the timeshare forums and we also received more emails than usual about this Group selling a Points Club membership / Discount Travel Membership Club.
EZE Group is using the company Regency Shores SL to market its holiday club membership, a holiday reservation system based on Credits, sold in Tenerife and Lanzarote, mainly during the last five years. Points which are to be used for booking holidays, flights, car rentals, etc.
Regency Shores SL is listed at the Spanish Companies House, under the address Complejo Residencial Altos del Roque, Edificio 15, 38670, Adeje Santa Cruz de Tenerife, Tel: (Tenerife) 922 715 610, (UK) 0844 826 6925
Timeshare Owners that have taken up a bonus-week with certain travel & accommodation companies will find out that when they arrive at the destination it is the EZE Group / Regency Shores SL that organizes the presentation which is included in the bonus week offer.
Nothing would be wrong or be a reason for warning as it wasn’t for the fact that at the presentation, consumers are informed about the connection with RDO and/or RCI, and the most amazing stories about EZE Group having access to a fund raised by RDO to compensate timeshare consumers for the high fees they have paid for their timeshare.
The timeshare owner is also assured that their current timeshare membership will keep on going up in maintenance fees and even after their death their children will be liable for the payment of these fees. The only way out is buying into the Leisure Credits and they will take care of the original membership. Unfortunately it is only months and months later when people find out this has not happened as they receive the claim of their resort for the unpaid fees.
RCI placed a warning on the Go Timeshare website: Consumer Alert Warning on EZE Group – GoTimeshare http://www.gotimeshare.org/help-and-advice/consumer-alerts.htm?NewsID=362
“The exchange company RCI has reported that various marketing companies in Tenerife, notably Reixofrio S.L. and Regency Shores S.L., are making unauthorized use of the RCI name in association with the marketing of a Points based product branded “EZE Group”.”
RCI has no relationship with any product branded “EZE Group” or either of the 2 marketing companies mentioned above.”
And the following testimonial was received from concerned consumers who contacted Mindtimeshare:
At the meeting we were informed that being ex timeshare holders and having given up the timeshare 2 years before due to the high maintenance costs, there was now a compensation scheme and a fund run by the RDO for short, and that EZE group were the only government sponsored people allowed to dip into the fund pot and compensate timeshare consumers for the high cost of timeshare and maintenance we had paid over the last 25 years of membership. They claim it has not been made public knowledge as this would create an inundation of compensation claims and that for the moment consumers like us are “cherry picked.
“We agreed that the deals looked good, but as we had a timeshare which we had recently changed to fractional ownership we were not really interested. He then went to find John, the manager, who came to discuss our timeshare. He claimed to know that the resort owners at our timeshare resort, and that they were a couple of criminal brothers, just out from jail, and we would be better off out of it. This would also mean that we would not leave a maintenance bill as an inheritance to our children. He explained that the RDO had some sort of fund available to help the likes of us, and through their association with RDO they would see how much we could get to offload our timeshare. This, unfortunately, sounded a good idea.”
PLEASE NOTE THAT EZE GROUP OR REGENCY SHORES SL ARE NOT CONNECTED TO RCI OR RDO AND THERE IS NO SUCH THING AS A COMPENSATION FUND FOR TIMESHARE OWNERS.
They are lying.
When going on a so called ’fly-buy’ holiday, it is part of the terms to attend a meeting, and consumers who go on holidays like this should be warned and protect themselves from the possible hard selling and the attractive pitches used with the sole intention to get more money out of them.
It is against the law to take money before the cooling off period has passed. So let them honor the 14 day cooling off period and if after 14 days you still think it is a good idea, then pay. If the offer is only valid on the day and a payment needs to be made, believe me it isn’t a good idea!
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