A consumer Alert goes out for cold calling Timeshare-disposal.com with contact number 0871 246 5617 and 0845 5577 254
This apparent “new” company is cold calling timeshare consumers who are in the possession of a Reclaim Voucher and are offering mediation for redemption of this voucher.
They even offer this to those who have already tried to redeem their voucher and failed! So Timeshare-disposal.com presents themselves as experts in the matter.
For all this great service they do need an upfront fee though which they kindly call “legal fees”, and to be paid into an account under the name of Red Rock Marketing!
This company we know too well and their dubious resale offers have already been explained in a previous blog: http://wp.me/p1kmoi-6V
Strangely enough on their website there is no mention of Reclaim Voucher redemption and it is all about timeshare resale. Maybe they got hold of a list of ILG/DWVC members and thought it would be a nice change of scene doing this dubious offer?
The Terms and conditions are surely not to be missed though! Especially the ones below:
4. Timeshare Disposal act solely as marketing agents and as such cannot be held responsible or liable in the event that the voucher fails to be redeemed. However Timeshare Disposal will continue to resolve any issues and will guarantee to secure a resolution within 31 working days or return your legal fees.
5. In the event of an offer failing to complete, a second offer made will be made of similar value than the original offer via Timeshare Disposal or an associated company, whether it is by an individual or corporate entity. Should a second offer be refused, Timeshare Disposal will be deemed to have fulfilled their obligation to the contract.
9. Timeshare-disposal.com acts solely as intermediaries for the Red Rock Group Apartado de Correos Po.Box 31, Benalmádena Pueblo, Malaga, 29639, Spain.
So what happened to the guaranteed redemption of the voucher even for those who have failed already before?
Adding up the facts, cold call, dubious guaranteed offer, upfront fees and terms and conditions where the guarantee has vanished…we would definitely recommend to think twice before even considering to go ahead with this one!
Have you been called by Timeshare-disposal from 08712465617 or 08455577254 ? We would like to know!