Starting off the New Year, we want to present our readers with a full report on ITRA and all the companies related, in order for them to assess and judge for themselves what kind of company this is and if it is recommendable to have any dealings with them!
Some information we already gave out in previous articles on the blog, but recent developments such as the announcement of a court investigation in Spain, apparent new marketers in the UK and their Cass Action against RCI have given us more information to elaborate this report and we would like to share this with you, as you as a consumer are on the other end of the phone when these people do their cold call campaigns.
Should you have any questions or doubts after reading the report, please contact us.
ITRA – http://itra.net/ & http://itra.co.uk/ currently the International Timeshare RefundAction is an outfit created by the Club Class group – www.clubclasscorporation.com – group which includes among them:
The timeshare resale firm ETOO (European Timeshare Owners Organisation (Gibraltar) Ltd, active until at least of the end of 2009)
The DTMC Club Class Concierge – www.clubclassconcierge.com;
Club Class Concierge Ltd. Registered Office: 9 Wimpole Street, London, W1G 9SG, Dormant Category. Company Director: Andrew Charles Cooper.
Club Class Concierge SL. Tax ID (CIF): B-92785484. Registered Office: Urb. La Viña, C/ Inca 7, Esquina Calle Isla Gomera; Edificio 3, 29640 Fuengirola, Malaga.
The DTMC Club Class Holidays (not sold currently)- http://www.clubclassholidays.com/.
The DTMC Club Class Services Sarl -http://clubclass.net ;
Club Class Services sarl. P.O. Box 847, Garrison House, Library Ramp, Gibraltar.
The DTMC Club Class PLC.
Club Class plc. License No: 28365 in Seychelles. P.O. Box 1323, Garrison House, 3 Library Ramp,
The Spanish travel agency Première Travel S.A. – www.premieretravel.net. C/ Inca 7, Fuengirola.
The class action scheme the European Fair Trade Advisory Group (EFTAG), Avda. Federico García Lorca s/n, Bloque 2, La Quinta lower ground-floor; Benalmádena. Málaga.
The cash back company Cashback Europe Plc – www.cashbackeurope.com .
Cashback Europe Plc. Garrison House, 3 Library Ramp, P.O. Box 1469, Gibraltar.
The direct link with the cashback scheme is not acknowledged by Club Class though!
This list is not a complete list of the companies behind Club Class but it does include their main current business activities.
So who are they?
Club Class is run mainly by the Utal brothers, Andrew Cooper, Dennis Gilson, etc. However Peter Utal & Andrew Cooper seem to be the main brains behind this web of companies, using a large number of sales decks mostly located in the UK & Spain to market its products, mainly its DTMCs with the logistical help of companies registered in the UK, Gibraltar, and further afield, for example in the Seychelles, but truly run from Costa del Sol, Malaga. Club Class main headquarters would be located currently in C/Inca in Fuengirola, Malaga.
Currently ITRA, as the International Timeshare Refund Action, claims that Club Class is its Main Sponsor.
Club Class Corporation openly indicates at the bottom of its website homepage that it is a “proud sponsor” of the International Timeshare Refund Action. However, Club Class Corporation has not acknowledged in fact that ITRA is part of Club Class – www.clubclasscorporation.com.
The bottom line is that ITRA as an organisation (as resale and class action schemes) has been set up mostly to sell Club Class´s DTMCs: i.e. Club Class Concierge, Club Class Holidays, Club Class Services Sarl, Club Class Plc, etc.
Court Investigation in Spain
The Instruction Court nº 4 of Fuengirola – Malaga has instituted preliminary proceedings number D.P. 7110/08 as a result of the proceedings of the Criminal Investigation 839/08 carried out by the Public Prosecutors Office of the province of Malaga due to a report presented by the Spanish Police -Fraud Group from Malaga.
The Court has summoned Peter Utal, Victor Utal and Mesilio Eileen Lofreda, however as they have not been found, the Court has requested the Spanish Police to find out the whereabouts of such persons.
Regarding the Spanish Police Inquiry, and Preliminary Proceedings of the Court of Fuengirola, Malaga, we have to say that is not expected any result soon, due to the Spanish Judicial System is pretty slow.
ITRA as the International Timeshare Resale Associationunder the spotlight
ITRA as resale body was active since 2002 up to the end of August 2009. However, on September 2nd 2009, ITRA changed from a resale association into promoting a Class Action a Class Action against the Timeshare Industry main agents, using the new name of International Timeshare Refund Action.
ITRA was allegedly a self-regulatory body set up by Timeshare Resale Organisations with the alleged aim of ensuring members companies of ITRA in the timeshare resale industry, “would voluntarily submit to the oversight by the association, and its terms of membership and disciplinary codes, for the protection of their own clients, and the companies themselves, by agreeing to be so regulated and to ensure compliance with all the relevant legislation”, as it used to say in the website.
However, Mr. Tony Sedgwick, ITRA´s CEO for four years, claimed in a memorandum presented to the UK House of Lords European Union Committee in September 2007, which was at the time preparing a report on “Protecting the Consumers of Timeshare Products” (check link below), that he was made redundant by the owners of the company employing him. The company that had employed him was the DTMC, Club Class Holidays (Gibraltar) Ltd, another DTMC part of Club Class Corporation. It seems that he had uncovered evidence of criminal activity in late April 2006 by the main funding body of ITRA, ETOO. Nothing further is known of this claim.
At ITRA´s site we could find the following grand statements in early 2009 (interesting to read to compare latter with the facts provided by RDO on this company’s true business practices – i.e. bogus modus operandi).
“It is the mission of the Association, to provide a platform for Timeshare Resale Brokers, who strive for excellence within their Industry, for themselves, and their clients, and to encourage members to abide by all relevant laws across all countries in which they operate.
All of our members are obliged to abide by the ITRA Code of Practice and Code of Ethics, and we are therefore committed to protecting both our own members and members of the public.
ITRA has therefore developed these codes for it’s members, who are required to be committed to the highest standards for themselves and for those they serve their own clients, the Timeshare Industry as a whole, and the general public, and to promote at every opportunity public confidence in the Industry.”
However, despite ITRA Code of Practice and of Code of Ethics, the UK´s Advertising Standards Authority made quite clear in August 2008, that ITRA´s founder ETOO´s ad, which had been broadcasted in the UK until that time, was misleading, because it never had informed to its clients about the non-refundable fees, the very low likelihood that a resale would be achieved (although the company indicated to its clients in many occasions that it had a firm buyer), resulting in an appalling 20 % success sales rate.
However, despite the previous ASA´s decision on ETOO, plus other complaints forwarded to ITRA by a number of British newspapers, this organisation did not take any action against ETOO, as this resale company had clearly not obeyed this organisation’s code of ethics.
At the very end of 2008, it had been detected an ITRA´s ad being broadcasted in Channel Five and other TV Channels. It is offering “free guidance” and “independent advice”, for buying or selling timeshare weeks or points.
Checking ITRA´s site, at the time it stated that it is “offering timeshare owners the opportunity to advertise their ownership for sale “free of charge”. Moreover, it mentioned that “by listing your week on the ITRA website you can benefit from both the exposure of your listing on our popular website, as well as exposure to all ITRA member agents…” And in the terms & conditions indicated that ” by submitting your personal data on this site you agree that the data may be made available to active members of ITRA whom ITRA deems can provide you with a beneficial service or offer to aid the sale of your ownership”… Basically at the time it is also begin acting as a platform to market the sale of timeshares through its members (ETOO being one of them).
So, as a result of ASA putting an end to ETOO´s ad campaigns in the UK in August 2008, ITRA as a result of its TV campaigns in the UK, basically started receiving the enquiries of UK timeshare owners wanting to sell their weeks or points, and this “association” passed on this information to its resale members, ETOO being one of them.
The issue of ITRA and its membership is also very dubious as in March 2009 claimed to have twenty three members including ETOO: European Timeshare Owners Organisation (Etoo) (Europe), and RE/MAX Properties (USA), as founding members; Timeshare Mall, Four Ways Exchange Club, Timeshare Resales, RP of Orlando inc, Timeshare Depot LLC, Resort Properties, all of them as USA based; and finally in Europe: Marina Leisure (Europe) and well known for its bogus modus operandi, Business Marketing Services (Spain), International Holiday Ownership Consultants (IHOC), Royal Marketing (Spain), European Vacations (Pan), Mediterranean Resort Owners, Artem Timeshare Resales Company (Turkey), Mayan Rivierra Villas (Can), Starting Point Marketing SL – SP Marketing, Global Holiday Services S.L, The Timeshare Clinic, The National Timeshare Helpline, Timeshare Homeowners Organisation (THO), THCS S.L. and (TRC) Timeshare Resale Centre.
We believe that most of the members US based never had anything to do with ITRA at all.
It is important to highlight for example that Starting Point Marketing S.L. was an ITRA resale member which was operating from Fuengirola Malaga, until March 2009, month in which it was closed down by the Spanish Police, due to its bogus modus operandi. The Daily Mirror reported on March 5th 2009, of the Spanish Police operation against Starting Points Marketing (please check link below).
It is also fundamental mentioning The National Timeshare Helpline – http://nationaltimesharehelpline.net/ – particularly active in early 2009, run from the very same offices of Club Class Concierge / ETOO in Malaga, and which was under the spotlight of the British media due to its bogus modus operandi. Its website is hosted on the domain servers owned in Malaga by Costtel Communications SL (Club Class Company), and the domain was registered in September 2008.
The National Timeshare Helpline started as a Resale firm member of ITRA, and later on would lunch the Class Action of ITRA in early 2009. This company is not active anymore.
The National Timeshare Helpline was under the spotlight of the Daily Mirror in February 2009, due to its bogus resale practices, offering timeshare owners in the UK, to trade in their ownerships for a costly Club Class Concierge, along with a cashback scheme, Cashback Europe Plc. Please check second part of the article:
ITRA as the International Timeshare Refund Action (the Class Action outfit)
ITRA morphed into the International Timeshare Refund Action by September 2009 – Telephones: 0208 952 1000 & 0800 082 2882 – claiming to be incorporated in the Republic of Seychelles, Registered No: 009977. However, we have been unable to verify if it is truly registered in such country.
ITRA had shared the same address in Gibraltar with ETOO, Garrison House, 3 Library Ramp, and now it is using the following contact address in Gibraltar: PO Box 561, PMB G416, Tel: +350 20042983, Fax: +350 20051884, Email: email@example.com.
ITRA´s website – www.itra.net – was registered in 2002, by a company part of the Club Class Web of companies, Costtel Communications S.L., Urb. Molino de Viento; Calle Rio Darro loc 22; Mijas Costa, Málaga 29651; firstname.lastname@example.org . In September 2009, they have set up another site with the very same content – www.itra.co.uk.
We detected early in 2009 in ETOO´s website – www.etoo.com- an announcement made by the resale firm, in which stated that ITRA, was about to launch a major Class Actioncase against some members of the timeshare industry, and RCI, on behalf of some timeshare owners.
As a result ITRA passed from “allegedly” representing a number of “timeshare resale firms” to act as a Class Action kind of scheme, under the new name of International Timeshare Refund Action, allegedlytargeting the timeshare industry, and exchange companies, through cold calling timeshare owners (contact details obtained unlawfully), or through the TV, Printed Media, and Internet Ad campaigns run by ITRA itself or various companies, which are related to ITRA.
Areas which ITRA considered prone to litigation – i.e. Class Action: Alleged problems with obtaining a selected balanced exchange from exchange companies; alleged escalating maintenance fees; alleged exorbitantly high interest rates charged by finance companies introduced by marketers; alleged problems with the disposal and transfer of weeks and points; the role of Trustees, etc.
ITRA claims in its website the following: “over the past 3 years ITRA has with the support of its members and sponsors who have funded the investigation of these issues we are now pursuing the coordination of a claim to the courts on behalf of timeshare owners who can justify due cause for refund compensation, distress and damages on the grounds that their timeshare purchase was not of merchandisable quality”.
One wonders who funded the investigation. The bogus ITRA timeshare resale firms which have been closed down by the Spanish authorities during the last couple of years? ETOO?
ITRA claimsthat thefirst legal action that it has instigated is open to all timeshare and points owners who have been dissatisfied with the exchange promises that were made at point of sale.
ITRA also claimed initially that it had appointed Seddons Solicitors as legal managers, to conduct further investigation, and pursue the class action, on their belief that their costs, would be covered by winning a damages claim, on a fully insured and funded No Win – No Fee basis. And it was using Robert Deacon as solicitor.
However, as it is well-known ITRA is using the services of Edwin Coe LLP, law firm which launched a claim against RCI Europe in June 2010, on behalf of timeshare owners, who allege that RCI has denied its members the opportunity to get fair exchanges.
At least since late 2011 ITRA is also using the services of the British solicitor Clive Wolman – http://www.11sb.com/barristers/clive-wolman.asp .
ITRA used to indicate to their clients that the Class Action would take 3 to 4 years, and compensation [if successful] would be paid out according to the total of members’ outlay over the years of their membership! We are also aware that they have claimed that they require approximately 30,000 registered claims, before they can issue a class action!
ITRA was misleading consumers
The evidences tell us that the ultimate goal during the Class Action (Claim Compensation) consultation meetings, allegedly used to register the timeshare owners claims with an ITRA consultant, is to sell a costly DTMC, – Club Class Concierge, Club Class Services Sarl, Club Class Plc – along with a worthless cash back scheme, Cashback Europe Plc.
However, a report prepared for ASA in April 2010, proved that ITRA business practices and an TV AD broadcasted in the UK (until late December 2010), was misleading as it did not mention at all, that timeshare owners attending the meetings with ITRA Consultants, were to be offered to trade in their ownerships for a very costly DTMC, i.e. Club Class Concierge, Club Class Services Sarl, Club Class Plc. along with a worthless cashback scheme.
In January 2011 the Advertising Standards Authority banned an ITRA television commercial ad as misleading by omission because it did not reveal that meetings would turn into a sales pitch for Club Class – i.e. basically the selling of any of one of its very costly DTMCs. ASA indicated that “the ad did not make clear that it was offering another product in addition to the opportunity to join the legal action” and that “attendees were offered an alternative to a timeshare product by ClubClass”.
The ASA resolution forced ITRA to include in its Ads the following disclaimer: “The sponsors of ITRA reserve the right to offer you alternative products during your consultation”, as it appears in its webpage.
None of the invitation letters sent by Owners Action or A Solution, make any reference that timeshare owners will be pressured hard on purchasing a DTMC, but the invitation letters sent to timeshare owners prior to the meetings with ITRA Consultants use a very confusing wording instead, “guaranteed get out option / exit strategy’.
Marketers such as A Solution, Owners Solution – www.ownerssolution.com (site is down) Owners Action – www.ownersaction.com - Bridge View Consultants Ltd – http://bridgeviewconsultants.com – have been using a number of sales decks in the UK, allegedly promoting a Class Action Legal Claim Compensation, against a good number of timeshare companies, and put forward a “Get Out Exit Strategy” for the “benefit” of timeshare and point members until late 2011.
Evidences of misrepresentation
1. The various DTMCs claim that they will take in the timeshare deeds, and as result timeshare owners would end with their contractual obligations, to continue paying an annual maintenance fees to their resorts, and exchange companies. According with the information that we have, the reality is completely different.
2. And then the marketers of DTMC go as far as to indicate sometimes, that through the cash back, Cashback Europe Plc, the new member would obtain in three years the money back they put into the DTMC membership, plus the amount offered for their timeshares in case of resale transactions.
However, the reality is very different, and if they checked the terms and conditions of such product, they would understand that they would be very lucky indeed, if they received back more than 10% of the money spent in purchasing the DTMC itself – http://www.cashbackeurope.com/terms.php .
ITRA Official sales decks in the UK: http://www.itra.co.uk/index.php/en/start/consultancy.php
ITRA Official sales decks worldwide (Spain, South Africa, Singapore): http://www.itra.co.uk/index.php/en/start/worldwide.php
However is worth indicating that a lot of emphasis is put in the ITRA meetings, about the “forever” escalating maintenance fees, and that the children of the timeshare owners will take the burden of continuing paying the maintenance fees once their parents pass away, what it is uncertain.
Even in its website, in a section called “Could this be you talking” it places the following comment: “I never realised when I signed that it is for perpetuity – forever. If I die, it goes to my son – he has to pay it. There is no exit policy”. As a result of this comment, it seems that ASA was investigating again ITRA in late 2011.
In May last year, ITRA registered its business at the Spanish Companies House as International Timeshare Refund Action Limited Sucursal en España. Address: C/Inca, S/N Esquina Calle Gomera, Local 3, 29640 Fuengirola.
Company Director: Fernando Sansegundo Cebrian. This person is also officially behind at the Spanish Companies House as company director of a number of companies part of Club Class: Club Class Concierge SL, Cashback Europe SL, Premiere Travel SA, European Fair Trade Advisory Group SL, etc.
Late 2011 we became aware that Club Class had informed to some of its victims about the liquidation or going into administration of the marketers Club Class International Plc (listed in Seychelles) and Bridge View Consultants Ltd (listed at the UK Companies House) both behind the selling of Club Class DTMC, which according to us is nothing more than a well-orchestrated strategy, carried out by Peter Utal and Andy Cooper to avoid potential lawsuits of victims of these marketers.
However, checking the UK Companies House, Bridge View Consultants Ltd still appears as an active company.
ITRA Facebook Page
ITRA´s Facebook Page has been active as least until last December 2011 – http://www.facebook.com/pages/ITRA/146417795464044 ; and for example the last post dated mid-December was promoting the services of one of its marketers, Owners Action (Tel. 0208 952 1000) – http://ownersaction.com/ – with the objective “to generate and promote consumer awareness regarding a proposed Group Litigation against RCI Europe and others”.
RCI Action Group
In December 2011 we also received finally the evidences of what it could mean a step further in the fight of ITRA against RCI Europe, as we were forwarded some e-mails of timeshare owners who had been asked by ITRA to join its Class Action against RCI through the new site Europe – RCI Action Group – http://www.rci-action.com/ . Domain name registered last September by Sandox Projects (South Africa Internet Service Provider).
This new action by ITRA should be placed into the context of last year (early June) launching of a claim against RCI Europe (RCI Group Litigation) by London Solicitors Edwin Coe LLP, on behalf of timeshare owners, who claim that RCI has denied its members the opportunity to get fair exchanges. ITRA had hired the services of this Law firm, as you well know.
When timeshare owners filled the pre-qualification claim form with ITRA through Internet (http://itra.co.uk/index.php/en/start/submitclaim ) or attending a meeting, they indicated their wish to join a Class Action against ITRA, as a result providing information to ITRA about their particular claim against RCI.
So, now it seems ITRA is contacting each one of the timeshare owners who filled the pre-qualification claim form who were happy to join a class action against RCI.
Basically, ITRA now wants those timeshare owners who filled the pre-qualification claim form to become Claimants (a person who brings a civil action in a court of law) in the class action being prepared by Edwin Coe LLP on behalf of ITRA. ITRA is seeking that those timeshare owners commit themselves legally to be part of this class action being prepared.
And this website RCI Action Group – http://www.rci-action.com/Forms/Default.aspx – has been launched with the purpose to facilitate the timeshare owners already in touch with ITRA to become “officially claimants”.
eSystems Case Management Limited- http://www.esystemscm.com/index.htm – is the UK based company which provides the IT know-how to collect each one claims of the Claimants through this new website – http://www.rci-action.com/Forms/Default.aspx , as this service is not performed by the law firm Edwin Coe LLP.
Litigation Management Limited – http://www.litigationmanagement.co.uk/ – is the UK firm which “simplifies the solicitor’s task of communication with multiple clients by employing advanced systems that enable an instant line of communication with all clients” is basically another service provider to Edwin Coe LLP.
European Fair Trade Advisory Group (EFTAG) SL & Asian Fair Trade Advisory Group (AFTAG)-
The new class action scheme of Club Class/ITRA, i.e. the European Fair Trade Advisory Group (EFTAG) SL, firm listed at the Spanish Companies House in Malaga last May 30th (2011).
Company Directors: Andrew Charles Cooper (sole main administrator), Fernando Sansegundo Cebrian and Adrian Walker Argyle Cooper. Business official Address: C/Inca, 7, Local Bajo, 29640, Fuengirola, Malaga.
More information on our blog http://wp.me/p1kmoi-9G
EFTAG is being used to promote a Club Class/ITRA Class Action scam in Asia/Singapore; scheme highly likely launched last year, through the Asian Fair Trade Advisory Group (AFTAG) – http://www.ftagasia.com/welcome.html . At ITRA´s site, in its sales decks location section, we find that ITRA acknowledges having a sales deck also in Singapore run by AFTAG, http://www.itra.net/index.php/en/start/worldwide.php.
If you checked the first link of the previous paragraph you would see that the European Fair Trade Advisory Group is being used to promote ITRA Asian/Singaporean outfit, and it is officially linked to ITRA:
“We are Asia’s complete service to the Holiday Investment Industry (HII). The European Fair Trade Advisory Group (EFTAG), and its strategic partner, the International Timeshare Refund Action (ITRA), have now expanded their reach to Asia with the addition of the Asian Fair Trade Advisory Group (AFTAG).”
And in another link – http://www.ftagasia.com/about.html - is indicated its alleged main goal – “AFTAG was formed as a self-regulatory trade body to help monitor and improve relations between the owner and the developer. Additionally, with the help of ITRA and their members support, they have funded an investigation to pursue a claims against the unscrupulous entities in the developers for unrealistic fees being charged, plus the potential of a 100% refund of their purchase, compensation for duress, plus awards for damages on the grounds that the purchase was a collaborated effort of collusion, mistrust, and potential fraud.”
British Authorities target Club Class in the UK – Sept 2011
An important development in the fight against Club Class was the final decision of last September by the British authorities, who finally have decided to close down most of Club Class marketers, and DTMCs, operating in its home soil. However, ITRA has not being targeted so far.
We have held a number of meetings during the last couple of years with the British Authorities, i.e. OFT, Trading Standards, at such meetings always handing in major in-depth reports on ITRA/Club Class, with the ultimate goal that the UK finally decided to close down the bogus operations of Club Class.
On September 28th of 2011, the Secretary of State for Business Innovation and Skills (BIS), made a petition, to close down seven Club Class Companies “in the public’s interest”, due to concerns about the trading methods of the companies indicated below.
If everything goes according to plan early 2012, seven Club Class Companies (two listed in the UK and five in the Seychelles) will be closed down by the British Authorities.
Companies Investigation Branch argues that the companies listed in the Seychelles have sufficient links to the UK, and that they do in fact have jurisdiction to wind them up also, along with the British listed ones.
UK & Seychelles Club Class companies will have until the end of December 2011 to present evidences to defend their case though.
The proceedings are pending and an update on the cases will be provided next year.
UK listed (2):
Club Class Concierge Ltd; Registration Number: 05932332; Company Director: Mr. Andrew Charles Cooper.
Bridge View Consultants Ltd; Registration Number: 06971280; Company Director: Mr. Andrew Charles Cooper.
Seychelles listed (5)
Club Class concierge plc License No: 31930
Club Class International plc License No. 32363
Garrison House, 3 Library Ramp, P.O. Box 1323, Gibraltar
Club Class Holdings Ltd License No: 31934
Suite 1, Garrison House, 3 Library Ramp, PO Box 847, Gibraltar.
Club Class Corporation plc License No. 31240
Club Class plc License No: 28365
P.O. Box 1323, Garrison House, 3 Library Ramp, Gibraltar.
Details of these winds up petitions were published in The London Gazette last September 30th – http://www.london-gazette.co.uk/issues/59925/notices/1449120 (Club Class Holdings Ltd mentioned, for example).
ITRA modus operandi will not be altered currently by the alleged disappearance of Bridge View Consultants or Club Class International Plc, as ITRA in the UK is still using another marketers such as Owners Solution and Owners Action, to promote its Class Action at various sales decks.
Although Club Class International Plc was selling the Club Class Concierge Membership at Bridge View Consultants´ sales decks in the UK, still we have the evidence that some payments for this holiday club membership ended up into the UK bank account of another third party company, the London based accountancy firm Sochalls – www.sochalls.com . Sochalls was also known for being involved in the past with another Club Class outfit, the resale firm ETOO, and this company has not being targeted by any UK Enforcement Agency yet.
The latest actions of the Secretary of State for Business Innovation and Skills (BIS) might affect also lightly the modus operandi of ITRA/Club Class in the UK, as we have detected new marketers and products (not included in the list of seven companies being currently targeted by the British Authorities) operating for ITRA in British soil – i.e. Holiday Software UK & its travel software package.
So we are waiting for the court case in the UK against 6 companies from the Club Class Group, Spain has also initiated the first steps for legal action and in the meantime ITRA and Club Class keep their headquarters in Costa del Sol – Spain on the address Calle Inca 7, Fuengirola…
With all the information provided above, what credibility does a company like ITRA provide when announcing a Class Action against companies like RCI?
ITRA- Club Class Press Articles (Selection)
‘Angel’ for timeshare refunds falls to earth (ITRA spotlight) – December 10th 2011 – Mail on Sunday
Is timeshare ‘action group’ just a new way to push sales? (ITRA spotlight) – October 22nd 2011 – Mail on Sunday
Beware claims firm’s offer on your timeshare woe – January 8th 2011, Daily Mail
The tabloid Daily Mirror reports that ASA has banned ITRA TV Ad – January 5th 2011, Daily Mirror
The National Timeshare Helpline, Club Class Concierge, Cashback Europe under the spotlight – February 26th 2009 (second part of the article) – Daily Mirror
Timeshare resale sharks under spotlight (ETOO briefly mentioned, OFT campaign) – February 4th, 2009, Daily Mirror
The holiday club, Club Class Concierge under the spotlight – November 2008, BBC
ITRA shares address in Gibraltar with ETOO, Club Class Concierge and CashBack Europe –August 28th 2008, Daily Mirror
Club Class Concierge under the spotlight – August 19th 2008, Sunday Mirror
ETOO and its use of the ITRA logo in its media campaign in the UK under the spotlight –October 31st 2007, Advertising Standards Authority
ETOO nets more timeshare victims – October 18th 2007 – Daily Mirror
British couple unsuccessfully try to sell his weeks through ETOO (Club Class resale company), but ends up in Portugal talking to a sales representative of a marketer selling Club Class Concierge, instead – October 11th 2007, Daily Mirror
Club Class Concierge under the spotlight – Sunday Mirror, August 19th 2007
ETOO´s modus operandi & ITRA´s reason of being under the spotlight- May 3rd 2007, Daily Mirror
ETOO and its modus operandi, and a bank contacts a potential victim of this resale company, saving him of losing out 850 pounds – May 27th 2006, The Daily Telegraph
ETOO´s modus operandi and ITRA´s under the spotlight – April 1st 2006, Daily Telegraph