Not all emails we receive daily are “bad news” about old and new dubious companies.
We also receive very nice and motivating ones, such as the emails that confirm to us a refund has been obtained by the consumer.
This is the case we had today where a consumer has confirmed to us she got £2400 back from a payment to Club Class after claiming this through her bank.
It wasn’t very long ago she asked us for help. Mr. and Mrs. had travelled to Spain on a “promotional” holiday from Premiere Travel and were taken to a presentation in Fuengirola.
After hours of pitching and convincing that another Club Class Membership would be the ideal holiday package for them they ended up paying £2400 in deposit and a rest payment by loan.
When they got home and started to investigate on the web and saw all the bad comments about Club Class they quickly decided to cancel the agreement.
In the contract there was no mention of a cooling off period as stipulated by law.
A cancellation letter was sent to Club Class by recorded delivery and the bank was informed.
The bank did ask Club Class for their version, but amazingly they did NOT reply to the bank in the timeframe of 45 days they were given to proof their point. Maybe because they don’t have a leg to stand on?
The bank returned the money to the consumer without hesitation.
For those consumers out there who have gone through a similar experience with Club Class and paid a deposit or even the balance as well, please note there is a good possibility to claim the money back!
If you need any help or advice on how to start claiming, please let us know as we will be pleased to give you all the information you need.
You can write to us by email on firstname.lastname@example.org or place a comment on the blog.
For more articles about Club Class Group of companies: http://mindtimeshare.me/category/club-class-group-of-companies/