Another refund received by consumer who was duped out of £2400 by Club Class

Not all emails we receive daily are “bad news” about old and new dubious companies.

We also receive very nice and motivating ones, such as the emails that confirm to us a refund has been obtained by the consumer.

This is the case we had today where a consumer has confirmed to us she got £2400 back from a payment to Club Class after claiming this through her bank.

It wasn’t very long ago she asked us for help. Mr. and Mrs. had travelled to Spain on a “promotional” holiday from Premiere Travel and were taken to a presentation in Fuengirola.

After hours of pitching and convincing that another Club Class Membership would be the ideal holiday package for them they ended up paying £2400 in deposit and a rest payment by loan.

When they got home and started to investigate on the web and saw all the bad comments about Club Class they quickly decided to cancel the agreement.

In the contract there was no mention of a cooling off period as stipulated by law.

A cancellation letter was sent to Club Class by recorded delivery and the bank was informed.

The bank did ask Club Class for their version, but amazingly they did NOT reply to the bank in the timeframe of 45 days they were given to proof their point. Maybe because they don’t have a leg to stand on?

The bank returned the money to the consumer without hesitation.

For those consumers out there who have gone through a similar experience with Club Class and paid a deposit or even the balance as well, please note there is a good possibility to claim the money back!

If you need any help or advice on how to start claiming, please let us know as we will be pleased to give you all the information you need.

You can write to us by email on customercare@mindtimeshare.com or place a comment on the blog.

For more articles about Club Class Group of companies: http://mindtimeshare.me/category/club-class-group-of-companies/

About mindtimeshare

Mindtimeshare is registered as a Spanish Consumer Association - reg number: G-98401524. Mindtimeshare provides assistance to timeshare owners and other consumers who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare consumers over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching a Consumer Organisation to help timeshare consumers that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps consumers who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to consumers. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com

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6 Responses to Another refund received by consumer who was duped out of £2400 by Club Class

Basil says:

July 23, 2012 at 6:03 pm

JUst returned from Tenerife and had a very similar experience with Club class and also paid the £2,400 deposit. i now see this was a mistake. I would like advice of how to claim the money back and stop Club Class getting any more money from me.

Martin says:

July 18, 2012 at 2:35 pm

HAVE JUST COME BACK FROM TENERIFE AND REALISED WE ARE BEING TAKEN FOR A RIDE VIA CLUBCLASS SARL IN TENERIFE. NEED ADVICE ON HOW TO DEAL WITH THESE MUP**** ONCE AND FOR ALL. I’VE READ UPON ENOUGH REVIEWS ABOUT THEM AND ABSOLUTELY NOWT POSITIVE. PLEASE CALL AS YOUR HELP WOULD BE GRATEFULLY RECEIVED ******* THANKS.

- mindtimeshare says:
  
  July 18, 2012 at 2:38 pm
  
  Hi Martin,
  Thanks for your message.
  We don’t attend inquiries by phone but not to worry we will email you the information through and we take it from there.
  Kind regards,
  
  Customer Care
  
Joys Mum says:

July 3, 2012 at 2:20 pm

We have a similar story; We encountered Club Class in Fuengirola at the end of January and succumbed to their persuasion to pay a deposit to join their holiday club. When we got home we realised this was a scam and there would be no way we would get back the promised amount from their cashback scheme. We told Joanne when she rang from Gibraltar that we wanted to cancel and she said this was not possible as there was no cooling off period.

We did not pay any more money but another phone call from them tried to persuade us to take 2 holidays using the amount we had already paid; this we refused. We wrote to them but heard no more and so we got in touch with our credit card company as you suggested. The disputed amount was eventually returned to our account with the proviso that Club Class had 45 days to challenge this move. That time is now up and we have heard nothing from Club Class. We have just checked with the credit card company and our money is now safely ours!

Thank you for all your help on the blog and in your emails to me. I hope other victims have the same sort of success against this company.

Jacqui says:

June 27, 2012 at 11:51 pm

I would like to let you all know that we were duped out of almost £14000.00 by Club Class and after a bit of a fight we have managed to get our money refunded by our credit card company.So please, anyone who is going through this process please don’t give in,and anyone who is a litlle wary of claiming please give it a try.Alberto and his team helped us so much with the information they provided.a big thanks to them.

CHARLES says:

June 12, 2012 at 8:02 am

Has anyone had any dealings with RESOLVED CLAIMS LTD if so could you please let me know