Euro Brook Ltd, mediation Company asking for payments by UKASH Vouchers


Yes another company that is cold calling, this one by the name of Euro-Brook Ltd, is asking for payments by UKASH Vouchers in order for consumers to recuperate their money.

Euro Brook Ltd is a UK Registered company, but as with all the other companies we have on the blog that use a similar “modus operandi”, the real Euro Brook Ltd is most probably not aware of these people mis-using their name.

The agent from Euro-Brook Ltd is calling from 0843 289 6803

He seems to know everything about the previous dealings of the consumer with a dubious company, and assures them that money can be recovered without any problem as the court has settled in a case against the company.

In order to get the awarded money to the consumer, Euro-Brook needs to verify the identity of the consumer and proposes to do this by purchasing UKASH Vouchers. The consumer is asked for a voucher in the amount of £100 and another one £200.

After purchasing the vouchers, the identity is confirmed with an agent from UKASH (fake). The consumer is asked for the code on the voucher and this then will confirm their identity.

Once the vouchers have been confirmed, the consumer is going to receive the awarded money by cheque which will be delivered in a couple of days by a courier.

Unfortunately the courier never arrives. And the consumer finds out that the UKASH vouchers have been cashed in the meantime.

There are cases though where the agent from Euro Brook Ltd calls back before the cheque is due, and tells the consumer that the money was going to be transferred from a bank in Spain but is held up in a bank in Morocco. Again more payments are requested by UKASH Vouchers, £200 for the tax office.

Please note that there are no court cases with money awarded for the victims, and certainly this would not be processed by a cold calling company asking for UKASH Vouchers.

If you are contacted by Euro-Brook Ltd from 08432896803 or any other company with a similar story then please let us know.

You can email us at or place a comment on this blog.

Posted in Mediation services, Warnings | Tagged , , , , , , | 3 Comments

7 Tips on how you can avoid a timeshare related scams


An article we posted in 2011, but the tips and advice are still very actual!

Originally posted on Mindtimeshare:


TIP 1: Don’t agree to anything over the phone or email until you have the company checked out.

*In most cases a simple Google search will take you to forums or websites with a lot of information. Do a search on company name, telephone number, postcode or website.*

TIP 2: Ask for all information in writing before you make any kind of payment.

*Ask for a copy of the agreement, cancellation policy, cooling off period etc.*

*If you have to pay upfront, ask them as well which company is doing the charge to your credit card and get this in writing to proof the connection between them.

TIP 3: Contact us to find information:

*Let us do the research or give you the information from our database*

TIP 4: Beware of companies that ask for a fee up front. They are not allowed by the…

View original 178 more words

Posted in Warnings | 2 Comments

Cold caller Harris & Partners Ltd offer to claim using UKASH vouchers

scam alaert 4

Have you been contacted by Harris & Partners Ltd? Then please be aware of the following.

Harris & Partner Ltd. is using cold call to approach Timeshare and Holiday Ownership consumers who have previously been dealing with dubious companies and lost money to them.

Company details for Harris & Partners are: 10 Halyard Reach, South Woodland Ferres Chelmsford, CH35GN

Telephone number: 0843 886 9707

The agent from Harris & Partners Ltd seems to know everything about this. Good news is though that they will be able to recover the consumer has lost.

Of course the consumer is interested in knowing how they can recover the money, and the agent explains the procedures. In order to create a “fiscal link” the consumer has to buy 2 UKASH Vouchers. 1 voucher in the value of £100 for the postcode. And another £200 voucher to verify the surname.

They also provide a “licence number” to the consumer which he has to register with UKASH on a phone number provided by Harris & Partners Ltd.

The number is 0203 289 3679 and a lady called Katherine Lloyd attends the phone and explains that the consumer should give the agent at Harris and Partners the 19 digit code from the bottom of the voucher as proof of the creation of a fiscal link. This money will be refunded from UKASH on completion of the transaction.

Unfortunately, once the consumer provides the code to the agent of Harris & Partners Ltd, there is no courier with a cheque and when asking UKASH it turns out that the vouchers have been cashed in the meantime…

Please note that the number given for UKASH is NOT the telephone number of this company and clearly the lady attending the call is included in the set up.

It is also very likely that the people behind this set up are mis using the name of a genuine registered company.

As we have seen a lot of similar companies with a very similar pitch, we would certainly recommend being extremely cautious when Harris & Partners Ltd contacts you or any other company that asks for UKASH Voucher payments.

If you have been contacted from 08438869707 or any other number and asked to purchase UKASH vouchers to process a claim, then please do let us know.

You can email us at or place a comment on this blog.

Posted in Mediation services, Warnings | Tagged , , , , , , , | 1 Comment

Gold Crown Tenerife, a cold calling Fly Buy Company


A new cold caller has been brought to our attention by the name of Gold Crown Tenerife.

This company offers 3 weeks of accommodation worldwide for £470 or two weeks for £396. This accommodation is supposedly in 4 and 5 star resorts and the bookings can be made in a period of 4 years.

Gold Crown Tenerife seems to target mainly Timeshare owners or consumers who have stayed before in a Timeshare resort. In their phone calls they do mention RCI and Interval International.

The consumer who wants to take up this offer needs to pay the full amount upfront by credit card.

Gold Crown Tenerife has a website which was registered in February 2014, so we reckon not many people have been able to holiday as yet through them.

On the website there is no mention of any Company Registration, not in Spain or UK, and neither do they provide an office / company address.

All the contact details given are a UK telephone number; 0203 455 5287 and two email addresses and

There is no mention of any Term and Conditions of the bookings on the web.

The fact that Gold Crown Tenerife is cold calling doesn’t really provide any details on the company and asks for a payment upfront, indicates that you should be very careful when dealing with this company.

If you have been approached by Gold Crown Tenerife from 02034555287 for a promotional holiday, then please let us know.

You can email us at or place a comment / question on this blog and we will be happy to reply to you.

Posted in Bogus Holiday Clubs, Canary Islands, Flybuy Operator, Tenerife, Warnings | Tagged , , , , , , , , , | 1 Comment

Have you been cold called by Prudent Claims?


Prudent Claims is cold calling Timeshare Consumers and offering to do a claim on their behalf.

This company with website which was registered in January 2014 does not seem to disclose a lot of details about themselves.

There is no address on the website or paperwork they submit to the customers and neither do they mention any Company Registration or registration as a claims company with the MoJ.

All they provide is a phone number: 0203 514 1747 and a fax: 0872 113 6914 or different email addresses such as, or

In order to see if the consumer can do a claim they ask him to forward copies of his paperwork related to the purchase of the Holiday Club Membership and any other info the consumer might think is relevant.

It is questionable though how safe is it to submit all your personal details and details of a purchase of a company that contacts you out of the blue and does not even provide you with the basic company information!

We certainly think that consumers should be very careful when dealing with Prudent Claims.

If you received a phone call from 02035141747 Prudent Claims then please let us know.

You can place a comment on the blog or email us directly at

Posted in Mediation services, Warnings | Tagged , , , , | 2 Comments

Smarter Business Solutions, a cold calling Disposal Company from Tenerife


We only recently published an article about a Fly Buy company called Smarter Holiday Solutions. This time we have a connected branch called Smarter Business Solutions who actually also cold calls to capture customers.

It seems a big coincidence indeed that those who are contacted by Smarter Business Solutions are also bombarded with calls from Smarter Holiday Solutions but it explains itself when looking at the address and contact details of both companies which are exactly the same:

Avda Atlántico S/N, Edif. Winter Gardens, Golf Del Sur, 38639, San Miguel De Abona, S/C Tenerife

Telephone: (+44) 03333 440 086 and Email:

Smarter Business Solutions has a website which was registered at the beginning of February 2014.

There is no company registration or ID on this website.

The agent calling from Smarter Business Solutions claims the Timeshare owner can get all his money back and they can help him to do this.

Smarter Business Solutions seems to be in possession of all the Timeshare owners’ details.

What we can deduct from the website is that there is a payment to be done through Pay Pal.

Seen the fact they cold call and the lack of company information, we would recommend to be very careful when dealing with Smarter Business Solutions.

If you have been approached by this company from 03333440086 then please let us know.

What questions do you have about Smarter Business Solutions? Let me know in the Comments section below, and I promise to answer each one. Or email us directly at

Posted in Canary Islands, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , | Leave a comment

Smarter Holiday Solutions, the latest fly-buy Company from Tenerife


Recently we have a new cold calling Fly Buy Company by the name of Smarter Holiday Solutions and which seems to be based in Tenerife.

Smarter Holiday Solutions offers attractive discounted accommodation in different locations around the world although their “speciality” seems to be Tenerife.

They contact timeshare owners on a cold call and offer discounted accommodation, to be booked in the future but which has to be paid upfront in order to be able to maintain the reduced price.

Those visiting Tenerife, are told that they will be asked to visit the  Granada Park resort to evaluate it for receiving the discounted holiday, although the consumer is not even staying at this resort.

Sounds like a smooth way to get consumers over to Granada Park and place them into some kind of sales presentation. As a matter of fact most of the resorts mentioned on the website are those who we know they have sales teams doing presentations for different Discount Clubs (DTMC’s).

The office address for Smarter Holiday Solutions is; Winter Gardens Business Centre, Suite 5, Avda Atlántico, Edif Winter Gardens, 38639 San Miguel de Abona – Tenerife

Telephone: +44 (0) 3333 440 086 and email

Interesting to see is that the website was registered in February this year, but the testimonials from happy consumers mention travels in the past year.

There is though no registration information of Smarter Holiday Solutions on their web and neither any other company identification.

We certainly recommend being cautious when dealing with Smarter Holiday Solutions from 0333440086 in Tenerife.

What questions do you have about Smarter Holiday Solutions? Let me know in the Comments section below, and I promise to answer each one. Or email us directly at

Posted in Canary Islands, Flybuy Operator, Tenerife, Warnings | Tagged , , , , , , , , , | 1 Comment