Monster Travel / are threatening Mindtimeshare with Court demands!

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Solicitors who are acting on behalf of Monster Travel, Sellmytimeshare, Glenmore Consultants & Hollywood Marketing have approached Mindtimeshare.

They demand from Mindtimeshare that all blog articles where one or several of the above mentioned companies are discussed, are deleted from the Internet immediately.

The reasons being that all these blog articles are based on lies and fake customer testimonials!

As far as the Monster travel Group of companies is concerned, there are no unhappy customers, there are no complaints and everybody has been sold their products on a clear basis with no doubts and no regrets.

Yes, you are reading this correctly.

Monster travel and associated companies are calling us LIARS and subsequently all the consumers who wrote to us or commented on the blog, LIARS!


You tell us!

All blogs from Mindtimeshare are based on testimonials from real consumers and also articles in the press. All blogs are backed up with documented evidence from these consumers, which shows they really went through this ordeal and are looking for help!

So far we have received more than 450 inquiries about this company group. Close to 200 of these inquiries came from consumers who paid all or a part towards an agreement with Monster travel with an average spending of £10.000.

But is seems that after spending all this money, those who are not happy because things didn’t work out as agreed in the meeting or in the paperwork, are not really invited to expose their problem.

The demand against Mindtimeshare is NOT only about deleting articles and making us shut up, the demand against Mindtimeshare is about letting consumers know that as far as Monster Travel concerns the consumers have no rights!

You came to the meeting, believed all that was said, you paid…and now you are not happy? Bad luck!

This is not only an attack against us but also against all those alleged hundreds of victims who in their desperation and frustration sought our advice!

If you are one of the many unhappy customers from, Monster travel, Glenmore consultants or Hollywood marketing and you know you are not telling lies then please allow us to use your testimonial.

United we stand and together we can proof what is really happening at these meetings!

Posted in Bogus resale companies, Canary Islands, Directive, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , | 11 Comments

How can you tell who to trust?

Specially when you’ve been scammed.

Most of the timeshare owners who contact us feel like their trust have been compromised at some point.

They ask us: ‘How do I know I can trust this company or association?’ or ‘How do I know I can trust you?’

Timeshare owners are scared to trust again. How can they assess how much they should trust someone?

shutterstock_250176199In live, one of the most important decisions you make is deciding who to trust. Trusting the wrong person, company or association can result in abusive relationship, financial losses and many more undesirable outcomes.

The undeniable truth is that you all have reasons not to trust. You’ve all felt hurt, rejected, disappointed, scammed… and you are trying to avoid that happening again.

Now, having working in this specific area for 12 years, I’ve learned that even more the existing ‘timeshare consumer associations’ are less interested in helping than in manipulating you into agreeing with them about how ‘the world’ should be.  A insulting goal since managers of these ‘timeshare consumer associations’ have spent little time in this ‘specific area’.

Every year, hundreds of timeshare owners are victims of fraud and they look for advice. So, how do they figure out whom and how much to trust?

How can you make better choices about whom to trust?

  • Take time to think. Do not make important decisions on impulse. Consult with a friend or Google before acting.
  • Before trusting a person, company or association, try to determine how often he or she is correct. Visit their websites, read their blogs. You will find what kind of person, company or association is.
  • It is very important to detect if a person, company or association acts justly even when it’s inexpedient. This especially happens when the person, company or association has much to gain by acting against your interest and you’re unlikely to detect it.

We get that you’ve been hurt, but we want you that no matter what, you are going to be ok.

Have a nice weekend.

Customer Care / Mindtimeshare.

Posted in Newsletters | 4 Comments

Cold Caller Alert for Sun Travel International, for resale with upfront fee.


Still active!
Cold callers, gauranteed resales with upfront fees!
They have changed their address and telephone number which now seems to be a Spanish one: 03452570505
If you do receive a call from them, let us know.

Originally posted on Mindtimeshare:


A brand new company has been brought to our attention by the name of Sun Travel international.

Sun Travel International cold calls consumers of Timeshare but also members of dubious Discount Travel Membership clubs and assures them the membership can be sold straight away.

Sun Travel International appears on their website as a resale company not only for Holiday products but also yachts and luxury cars.

Their contact details are a virtual address in the UK: Kemp House, 152 -160 City Road, London, EC1V 2NX

Telephone: 0845 257 0505 and Email:

They do mention though on the website that Sun Travel International is a trading name of Marius Marketing LP, registered address: Flat 1F2, 89 Albert Street, Edinburgh, EH7 5LY

But a cold call is not really a good sign, and adding this up to the fact that they assure and guarantee the resale of certain memberships…

View original 104 more words

Posted in Warnings | Leave a comment

SPS Property & Consultants actively cold calling again.


It’s been quiet some time around SPS Property and Consultants, since we last posted a blog about them in September 2014 ( )

But that seems all changed now as this week we are receiving numerous inquiries and complaints about the fact they are cold calling timeshare owners.

The agent from SPS comes up with a story about being asked to contact the Timeshare owner because they have been mis-sold by their timeshare company.

She makes it appear that the “Timeshare Council” has appointed SPS Property & Consultants to inform the timeshare owners about the fact they have been defrauded.

Questions about how SPS obtained the timeshare owners personal details and membership details are replied to as well, that these all came from the timeshare council.

This is obviously not true, and certainly is there no such thing as a timeshare council who would share personal details of timeshare users, without their previous authorisation to do so!

It is worrying though to see that SPS holds all the details of the consumer and their timeshare, and even is able to explain what happened at their presentation.

The calls come from 0115 824 0566.

Those consumers who decide to go along with SPS Property & Consultants are proposed a home visit consultation where a disposal of the timeshare will be discussed.

This meeting is completely free of charge they claim although if they are able to offer the timeshare owner a service then an upfront payment will become due to retain their services.

Approaching people on a cold call is rather dubious, as they never seem to be able to explain properly where the private data came from. Then telling people they have been mis sold or defrauded by their timeshare company and all this to get them to agree on a home visit where they will end up being asked for an upfront fee for their services…

We just don’t see it!

So please be careful and think twice before paying anything upfront.

If you have been contacted by SPS Property & consultants from 01158420566 then please do let us know.

Posted in Bogus resale companies, Mediation services, Warnings | Tagged , , , , , , | 1 Comment

Orange Sun Travel, is it a Claims Company or a Travel Agent?

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The first blog article we posted about Orange Sun Travel ( is dated from January this year, but sometimes the original post becomes incomplete, as the company in question starts to make changes to their initial pitch or we receive more information from consumers who actually attended the meeting.

It is a fact though that Orange Sun Travel is still (annoyingly) cold calling and their main target customer is the Club Class Member. For some strange reason they seem to have access to a very long list of Club Class members (victims). This of course is already strange on itself, as who would have access to such data apart from Club Class?

Their initial phone call is all about the Club Class membership and the fact that Orange Sun Travel is successfully claiming back the money for those who paid for the membership.

Without going into details about how a claim would be done, it is of course very weird that a company with “experience in claims” would accept all consumers without even seeing their paperwork and looking into this properly.

We heard from cases where they invited the consumer to discuss their claim when this claim was already turned down previously by the Financial Ombudsman due to a very strong reason. Or consumers who are far over the 6 years deadline.

Surprisingly for Orange Sun Travel ALL consumers are ok to claim, and all can expect a successful outcome.

There are more strange issues to point out. Because when you look at the website of Orange Sun Travel they present themselves as a travel agent.

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Why would a successful Claims Company present themselves as travel agents?

On the entire web there is no mention whatsoever about their apparent “main” business, which is the claims!

Because after all, they invite people over for the claim and do not even mention they also do travel and will be offering a product related to that at the meeting.

A product, which is explained and sold by the license holder of the travel agency, Slonce Marketing or Slonce Travel. (For details about the meeting itself see the link

The contact details on the web are 9870 Avenida de los Vientos, Local A-4,

38670 Adeje – Tenerife

Telephone: 0034 928 077 082


That is one address in Tenerife, when they state to be from Poland originally and that there are another 7 offices and 6 Travel agents actively working for them. Where are the addresses of these offices? Would you not want to display them as well?

On top of it, when a consumer accepts to go over to Tenerife they are provided with accommodation by Orange Sun Travel in the HOMIVA Hotels. This reputable hotel chain most probably has no idea who is being booked into their hotels and for what purpose.

Because we really wonder if HOMIVA would be very happy with these bookings when they know that the consumers are taken to a meeting under the purpose of a claim, but walk out with a supposed “travel agent membership” for future holidays which costs them over £8000!

And the Tourism Board and Inspectors in the Canary Islands are they aware of this whole set up? Are they aware that this is again one more company putting a really bad image on the island’s tourism flow?

So looking at Orange Sun travel we have come to the conclusion that we have a Claims Company, which is not registered as such but invites people over because they say they are. With a website that tells you they are a travel agent but the registration is in the name of Slonce Marketing who doesn’t do claims but sell Holiday Packages, and all this by inviting people on cold calls with data that has come from dubious sources…

You can imagine we do not really recommend any of the above-mentioned companies.






Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , | Leave a comment

Careful with the cold calls from LEGALES DE NOTARIA!

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Strange cold calls are received lately by timeshare consumers from a company claiming to be “Legales de Notaria

This company who obviously is trying to make people believe they are “legal” and a notary as well, does actually not exist and the name on itself makes no sense either in Spanish.

Sad thing is always that when a new company like this is brought to our attention, there are always those consumers who have already fallen into their trap.

So although we do not dispose of a lot of further information on Legales de Notaria, we wanted to make sure this warning was placed the soonest possible to warn all those who are likely to receive a cold call.

Contact details are:

Legales de Notaria

Calle Marques de Larios 12

29005 Malaga

The pitch they have over the phone is similar to the other ones received from the so-called “Hacienda” (Spanish tax) other fake notary offices from Malaga.

A court case has taken place, and you as a victim of a previous scam have been awarded money by the government and court.

To get this money transferred you need to pay the fees, outstanding taxes, obtain a tax number etc.



There are no such notaries in Spain that are appointed to contact people after a court case has taken place, neither are there court cases where people are awarded money!

If Legales de Notaria from Malaga has contacted you, then please let us know.

You can email us at or place a comment on this blog.

Posted in Costa del Sol, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | Leave a comment

#Timeshare Cold Caller List September 2015

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Dear All,

New month, new “Cold Caller list” for the month of September 2015.

As always the most complete and updated list of all companies who are approaching timeshare consumers either by a cold call or through dubious websites, and other companies directly connected to these cold callers. (Highlighted in orange)

This month of September 2015 we counted 95 active companies in total of which there are 18 new company names on the list.

For a complete list in PDF format please click on the following link:

Mindtimeshare Cold Callers Sept 2015

The names of the 18 new detected companies in September are:

Atico Inmobiliare SL                  

Atlantis Travel  Resale                

Barton & Bailey

Great Getaways Tenerife           

HMRC Mediation Company

Inmobiliaria Picaso

Legales de Hacienda                   

Legales de Notaria

MTF Group International Pte ltd

Owners Association                     

Ramon Mesa Gorrin                    

RDO Singapore FAKE                 

RMT Services   Claims Company

SAML& Associates – S.A.M.L. & Associates

Sim Administration

Timeshare Exit and Release      

Timeshare Relinquishment Services

Transatlantica S.A.                     

As you can see, the activity each month of all these dubious companies is certainly not decreasing. There can be a change in pitch over the phone, there are certainly less resale companies asking for a deposit on a guaranteed sale, but now we have the so called “lawyers” and Claims companies.

Do let us know who is contacting you and what their offer is, and we can give you advise if they are to be trusted or not.

Always do your research and make sure you are not providing any personal information to a cold caller without even knowing who they are and where the information will end up.

Kind regards

Customer Care

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Costa del Sol, Flybuy Operator, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , | 3 Comments