In the past weeks we are receiving numerous emails with complaints about a company called Half Moon Holdings or simply HM Holdings. They have been working since July 2010 but it seems that lately they have become more and more active and unfortunately a growing number of customers have paid an upfront fee for the resale services of HM Holdings.
The person calling from HM Holdings contacts the clients on a “cold call”, and claims to be calling from London, Dover Street. They even quote a UK Prime phone-number for calling back 0844 822 8128 and 0844 279 3891 but their contact address is located in Spain in Torre del Mar-Costa del Sol! Needless to say that the address is only a post box and UK Prime-telephone lines can be diverted to Spain.
Their website is www.hmholdingsonline.com and email email@example.com
They are clearly not complying with the European Legislation (see my blog https://mindtimeshare.wordpress.com/2011/02/24/the-new-european-directive-will-it-be-effective/) and neither does their website comply with the basic legislation.
Most worrying is that they seem to be related to other companies that have been raided by the police in the past months such as Blue Chip 2009 SL and Excalibur Sales and Marketing. (https://mindtimeshare.wordpress.com/2011/03/16/blue-chip-again-on-stage/)
The group of consumers they approach are timeshare owners and members of Discount Holiday Clubs.
If you have been called please note that we strongly advice to NEVER agree to dealings with any resale company that COLD CALLS, offers guaranteed selling of your timeshare and asks for an UP-FRONT FEE.
Any timeshare consumer that has been contacted or has unfortunately paid for services of this bogus company should contact Mindtimeshare directly in order for us to give advice and take action.
We work closely with both police and consumer associations to fight against the fraud in this area.