Consuldat Solution Services calling on behalf of Half Moon Holdings?

For all those who have been called by Half Moon Holding or HM Holdings (and for those who haven’t been called yet) we place this warning with the latest “trick” of this unscrupulous company.

The blog article on Half Moon Holdings has been one of our most visited articles: ( and it is obvious that this company has made a lot of calls in the past months looking for possible victims of their dubious resale business.

Well they are now “expanding” their practices to other supposed companies and they also now have started to claim more money from those timeshare consumers who were so unfortunately to fall into their trap and still waiting for this promised guaranteed sale to happen…

This they do in ways of calling under the name Consuldat Solution Services who supposedly calls on behalf of Half Moon Holdings and will process the resale further.

Consuldat Solution Services supposed address is Calle Cortina Numero 3, 15189 Culleredo

Coruna, Spain Tel: (+44) 0845 564 9423

Website: Email:

They state they’re holding the money in their Spanish bank and the owner needs to pay £900 (cash) in tax/vat to a Spanish agent before he can have the courier deliver the banker’s draft to the timeshare owner for him to cash!!

Well well well….how bad does that smell?

Consuldat Solution Services send the customer a confirmation email and reading through this it sounds tremendously familiar. Accessing their website sheds light on this as it is the exact same information as already warned about a couple of days ago when stating G&G Presentations was sending out letters requesting tax money and the website was linked to the Ultimate Finding Company! Read more: and judge yourself how different (not) they are.

The only difference in the letter is the name of the “fake” tax agent who is supposed to receive the cash money for the sale. If G&G Presentation had Carol Anne Sedge as person receiving the money we have now a TBC…maybe they haven’t decided yet who is going to stick his head out to pick up this money with his ID card? Or maybe Carol Anne wasn’t happy to see her name published on the web in relation to this scam.

Please if you have been called by Half Moon Holdings or HM Holdings, let us know!! And after reading the above, DO NOT SEND MONEY to these people!

Have you been called by Consuldat Solution Services? Let us know!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
This entry was posted in Bogus resale companies, Costa del Sol, Warnings and tagged , , , , , , , , . Bookmark the permalink.

40 Responses to Consuldat Solution Services calling on behalf of Half Moon Holdings?

  1. ron says:

    Once again Same story–been contacted by H M HOLDINGS who claimed to have a buyer for my time shares who paid a deposit, ,but they needed deposit from me to ensure I went through with the sale. yes guess who got caught as I thought they were representing my time share company.
    how did they get my information .found your website just 10 minutes late

    • Hi Ron,
      Thanks for your comment.
      Really sorry to hear you have paid Half Moon Holdings.
      How did they make you think they were representing your timeshare company?
      Kind regards
      Customer Care

  2. don says:

    We are still being contacted by these
    Scammers warn everyone they are very persistent and out to rip you off.

  3. Ian says:

    Hi I have been contacted by H M holdings to sell my life time points I would like to know why this company has not been shut down why the banks still allow them to operate or the police they need a answer today I dont like any body being ripped off they [H N ] say if they are doing wrong why are they still in buisness please help I have not yet paid any money BUT NEED ANSWERS

  4. David Cartwright says:

    Any advice on the best format of the letter to the Credit Card Company?

  5. David Cartwright says:

    I like many of the previous entries have recently been contacted by Consuldat Solution Services who were calling me on behalf of Excalibur Sales and Marketing. Ironically this happened just as was looking into how to recover my deposit from Excalibur Marketing which I paid by credit card in early April 2011. But first, last April Excalibur Sales and Marketing contacted me and said that they had a guaranteed buyer for my Club Class membership, The whole transaction was to take 4 to 6 weeks to complete. I would need to pay a deposit up front which would be refunded when I handed over the formal ownership paperwork. The buyer supposedly had trouble raising the remaining 50% of the agreed price and was given another month to complete, needless to say the sale failed at the 11th hour. I was then told that there were buyers coming up all the time so they, Excalibur Sales and Marketing, would continue to look for an alternative buyer. After several calls I requested a refund of my deposit but they said they had 12 months in which to find a buyer. They transferred the sale to their Corporate sales team to sell it at a forthcoming holiday exhibition, several weeks later after several more calls they indicated that another 3rd party had a buyer, but for it to go ahead I would need to pay a further deposit of 1400euros refundable on completion. This sale I was forced to decline as I was not prepared to pay an additional deposit and besides my contract was with Excalibur not another 3 party and I saw it putting yet more money at risk. When I contact them again they maintained their position that they had 12 months to find an alternative buyer.
    After the 12 months was up I contacted them requesting my refund only to be told that they had fulfilled their obligation so no refund was due, they said however that they would continue to look for a buyer. Four months later Consuldat Solution Services turns up out of the blue, with a supposed sale claiming that they have a confirmed buyer and that they can transfer the monies (agreed sale price and refund of deposit) into my account within 48 hours. But first I needed to pay the tax due, this was to be by MoneyGram paid for in cash to be sent to a Spanish Post office where it would be picked up by a Nominated Hacienda Official on presentation of their Official identification has entered on the MoneyGram. I was not comfortable and deciding to investigate Consuldat Solution Services via the web. Thats when I came across your web site.
    Needless to say I have not taken this further which did not please Jennifer Bailey when she called to progress it.

    • Hi David,
      That is not a nice story!
      I am glad though you have found us and you are not paying them anything more!
      We will be sending you the relevant information by email and we take it from there.
      Thanks for participating in the blog.
      Kind regards,
      Customer Care

  6. bryan Hodgson says:

    have you any knowledge of a company In touch Norwich
    they have been in touch re sale of our timeshare which we had with baileys they claim (in touch) to have a sale and are to repay the sale deposit we paid to William Baileys

  7. kenneth mahoney says:

    YIPEE Good News —- Further to my comments of yesterday, I rang the Moneygram help line and explained the situation.
    They were able to stop the transaction and I managed to get a full refund from the Post Office.
    I just want to say how gratefull I am that you posted these warnings on the internet.
    Many thanks for your help.
    I’m just waiting for them to contact me and say “we have a problem” – TOO RIGHT THEY DO.
    Ironically, had they not contacted me to change the name of the recipient it may well have been to late to do anything about it.

    Best Regards

    • Dear Kenneth,
      You didn’t give us time to answer the first message as you already got the money back!
      We are impressed and very very pleased for you, congratulations!
      Messages like this make our daily job worthwhile and show it is possible to prevent fraud.
      We hope many other consumers will find us on time.
      Kind regards
      Customer Care

  8. kenneth mahoney says:

    If only I had read your comments 30 or so hours ago. Both of us have been had by the same scam and sent the cash by Moneygram, everything that we should not have done (reading your comments). It makes me feel sick to the stomach to think that we could have fallen for this.
    We parted with £940 for “IVA” plus £46 Post Office costs to supposedly get our £7500 back for our Club Class ownership. Reading all your comments we have been contacted by many of the “companies” listed, except that we are not aware of Half Moon Holdings or HM Holdings.
    There are three more names to add to role of dsihonour: NEIL BROOKS, MARY TERESA BANHAM and MARTIN ANDREW HOPE
    I dont hold out much hope, but I intend to go to the PO tomorrow and try and stop the transfer
    Ken and Vera Mahoney

  9. gkinloch says:

    low and behold
    last year i sent money by credit card two blue chip to the value of 1200Euros and was told my timeshare would be sold , heard very little for full year ,then out of no place receive a call from Jennifer bailey of consuldat Solution saying that they have sold timeshare and money is in place all i need to do is send in cash through the post office £1050.00 for iva which is meant to be cover the vat costs here which i can reclaim within seven days plus possible £40.00 costs for the right to do this also credit card company saying that as we gave money freely we are not entitled to it back . can anybody throw some light on this .

  10. Mr Roy Padley says:

    I have just had Victoria Jackson cold calling from CSSES to inform me that my timeshare has also been sold and they require £900 payment for vat tyo release the funds to me. I do not think that I wish to be caught again so I will not be sending it to them.
    Thanks for all your information
    Roy Padley

    • Dear Roy,
      Wise decision! The VAT story is a lie the same as all the other stories they must have told you.
      Careful with companies that cold call you and ask for money, not a good sign! And when they start asking for more, RUN!
      Kind regards
      Customer Care

  11. gkinloch says:

    low and behold
    just today 15 / 8 / 11 received call from Jennifer Bailey requesting more money to complete transfer of funds £1050.00 vat already paid 1200euros last august tried to get money back from credit card company but was told that because we gave money freely refund was not possible which does not add up as it is fraud regardless could anybody advise thanks

    • Dear Graeme,
      To be able to get a refund from your Credit Card Company, you have to prove that you were misrepresented, and/or that there was a breach of contract, committed by any of the companies which took money from your bank account, according to the Section 75 of the Consumer Credit Act 1974. You paid “freely” but you were mis-represented and lied to, so that is a reason for refund.
      Kind regards
      Customer Care

      • bryan Hodgson says:

        My wife wrote to her bank Lloyds re credit card fee paid to to Half Moon re sale of time share. the bank stated that Half Moon had fulfilled there promise having received a sale of the timeshare, this did fall through and no sale was made. Could she still have a claim on the card

      • Dear Bryan,
        Yes there is still a possibility to claim and lots of other people have gone through the same and did get the refund in the end, so don’t give up hope!
        We are sending you the information on how to proceed.
        Good luck!
        Customer Care

  12. Double guillable says:

    On 11th August 2011, I received a call from Consuldat Solution Services cold calling offering a service to sell our Club la Costa membership for a fee of £900 (Spanish VAT), we are more than happy with CLC but in this financial climate a release of monies would be very welcome.

    Because the telephone call with CSS was of very poor quality I asked for an email setting out the deal. The initial page that was downloaded from this email was the CSS letter headed paper with the name “Ultimate Finding Company” below the CSS title, alarm bells are ringing very strongly as this was the name that also appeared when we were scammed paying monies to Millennium Marketing trying to sell another holiday membership. In addition the title of the page from CSS when opened through Adobe was “G&G Representations”, a double alarm bell is now ringing. I believe that you have already mentioned that for this scam to work they ask you to complete a Junta Devolucion Douumento and I think that a bogus person is then brought in to take your cash.

  13. Colin Wilson says:

    I have been contacted by Consuldat Solution Services with very much the same story as everybody else.

    A guy called Tony Young gave a very convincing story of how Half Moon Trading were being investigated and closed down by the Spanish Authorities, and that I was going to be paid the full amount that Half Moon had said that they had sold my DWVC membership for, plus the deposit that I had already paid to these scamsters.

    They wanted me to send £770 by money gram to Micheal James Demetriades, the official recipient, and supposed government tax collector who has the power of attorney to release my funds.

    A Victoria called after Tony sent me all the details by email, (Tony has left the building for some reason, mid transaction!!), to make sure that I had received everything, and she is calling me back at 2pm today, to make sure that I have sent the money gram.

    This all sounded rather familiar, so I came to this blog to investigate CSSES before parting with any more money, and lo and behold, my hunch was right. I only wish that I had found this blog before I paid money to Half Moon Trading.

    I hope that she is not easily offended by foul language, because that is all she is going to get from me……

  14. Mrs Susan Hilson says:

    I have just been trying to find Consuldat Solution Services on the Spanish Companies House and couldn’t. Then, fortunately logged onto your website by chance. We are so glad as we were just about to go to the bank for the £900. What a narrow shave.
    Thank you and all your comments
    Sue Hilson August 9th at 2:10pm

    • Dear Susan,
      Thank you for your comment. We are glad also you found the blog! Saves you from claiming a refund because the guaranteed sale they pitch does not exist!
      Kind regards
      Customer Care

  15. mr david sibley says:

    Hi, pity i didn,t find you site back in feb 2011. Yes half moon holding have had me over for 1200 euros, Now the cheeky sods have been in contact with both there new sales pitches, once bitten twice shy. don,t part with your money. just one thing i did pay the half moon rop off by credit card so there is a chance that i just may get my money back under the 1974 consumer act

  16. Allan and Judith Lennard says:

    We have been contacted by Half Moon Holdings and we paid them £2000.00 for the selling of our Freedom vacations timeshare. This was back in February and as we hadn’t used them thought this would be a good way to sell. We are still in “negotiations” and have had several phone calls.
    Today 05/08/2011 Consuldat Solution Services S.L rang and want another £900.00 to continue with the sale. Talk about be had!! We certainly won’t be paying any more money.
    Is there anyway out of timeshare?

    • Dear Allan and Judith,
      Thanks for the message. Glad you found the website and you haven’t paid them any more money.
      There are genuine resale companies that don’t ask for upfront fees. Have a look at the RDO website
      Kind regards
      Customer Care

  17. Denise Nicholas says:

    My mother has been callled by these people, a women called Jennifer Bailey. She then contacted me as my mother didn’t want to deal with this herself and gave me a contact number which was unobtainable, when I was called again Jennifer told me that they had trouble with the phone system and the engineer was currently fixing the problem. Again we were told that we had to pay £900.00 and then the courier would deliver the bankers draft within 48 hours. Thank you for all comments as it all sounded very convincing and we nearly did the transfer. You hav
    e saved us £900.00

    • Dear Denise,
      Thanks for letting us know. I am glad you did save yourself the money and the grief afterwards when you would have realized these people are not for real!
      Kind regards
      Customer Care

  18. Rulzion Rattray says:

    My 85 year old mother has been called by these people, a women calling herself Patricia Bloemen; claining money was being held for the sale of a timeshare. She told my mother that a courier by the name of Alison Proctor would call around to her house to take her to a cash machine to withdraw money as they could not accpet credit cards.
    Fortunately my mother called my brother and we investigated on the principal that anything that sounds too good to be true and found this web site.

    Many thanks for your help in preventing her loosing money.

    • Thank you for your message on this blog.
      We are glad to hear your mother didn’t pay any monies to these dubious resale companies that call out of the blue with all their incredible offers.
      Always be careful with people cold calling with offers that are too good to be true.
      Kind regards
      Customer Care

  19. Robert Thurgood says:

    See comments in ‘G and G Representatives’ about Consuldat as these seem to operate in the same way.

  20. Geoff Barker says:

    I was approached by an agent to see if I was interested and then by Donna from Half Moon Holdings with a firm offer to buy my holding in DWVC as I have not been using it.
    I was asked for 1200 euros to facilitate a courier to come to UK and exchange contracts as they had a named buyer Mr and Mrs Lightfoot and had already had a deposit from them. I was further telephoned by a Michael Harris who said he was the financial controller who told me that they had been in business for 5 years and were reliable and had a Visa Credit Card facility. Unfortunately I did agree to pay by Mastercard and had a receipt from Half Moon holdings Del Mar from Bancaja. Shop 133524223 TPM 01247342SAE Aut T98677 Ord 4463
    Date 18 7 11 time 15.50. I was given a reference HMH 2922 Tel 0844 822 8128
    Address Half Moon holdings SLU Apaertado de Correos 173
    Torre del Mar
    29743 Malaga
    I have asked Mastercard to hold this payment in dispute as I now believe I have been victim of a scam.
    Any advice you can give me to help Mastercard would be gratefully received
    G Barker

  21. S Toolan says:

    We have unfortunately been sucked into this. Our money has been passed over and we are now trying to get out of it. We received another letter today, but I need to know you are not another scam before I give even more information.

    • Dear Mr. Toolan,
      Thanks for your message.
      We combat against fraud, and we use this blog in order to inform other consumers of the activity of these bogus companies, and where possible avoid them making more victims.
      The advice we provide is free.

      Kind regards

      Customer Care

    • Geoff Barker says:

      We are in the same situation, with calls from Donna and Jennifer Bailey.
      Geoff B

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