Administration and Legal Services SLU in Tenerife

A new company and slightly different pitch has become to light with Administration and Legal Services SL based in Tenerife.

Address: Paseo Las Tosqueras, Local 16
Playa de las Américas, 38660 Arona

Telephone/Fax: 0845 8621 876


This company with website: cold calls timeshare owners and offers them to recuperate their money with the help of a solicitor, who seems to be the person who has the personal details of the timeshare owner (??!!).

We are a very successful company at recovering cash from these events as we do not go for the sales company but for the Financial Loan Companies“.  For this service they request £375 up front and a further £375 when the money is recovered.

They also have a pitch for those who want to sell their timeshare weeks, as they state they can easily sell to the Russians, who apparently need foreign property in order to obtain a visa to leave Russia, for £7000 each.  Again this would imply a charge the £375 plus £375 from the sales price.

After some research we found out that the people supposedly behind this company are not unknown names and connected to other dubious timeshare resale companies that were under police investigation.

A company that states they offer legal services is very unlikely to cold call consumers, and even more unlikely is the fact that a solicitor would have the personal details from consumers who have not given this to the solicitor themselves! Apart from this asking for an upfront fee goes against the European Timeshare Directive and again is not something you expect from a “legal advisor”.

Have you been approached by Admin-Legal in Tenerife? Please let us know!


About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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74 Responses to Administration and Legal Services SLU in Tenerife

  1. Jane says:

    Hi there
    Has anyone heard of OC claims also involving Stuart Davies?

    • Peter says:

      Hi Jane, sorry to hear that your parents have been robbed by Stewart Davis’s new site, this man will not get you any money back, for any claims you have, he will not accept payment by credit card, as he knows that you can claim for any fraudulent payments, sorry but your parents will not receive any money from Stuart Davis, my payment from him, as he says in 2011, ‘is at the top of the pile’
      Do not entertain any more calls saying that they can get your money back, I know from experience they can’t, I’ve lost thousands with other company’s trying.
      We must accept we have been robbed, along with hundreds more victims, with no way of getting our money back.
      Sorry, it’s a big shock.

    • Mike says:

      Still nothing from them. We sent money that we could afford to lose. Took a gamble in a sense. We lost and are moving on with our lives after acknowledging we made an error of judgement.

  2. Jane says:

    Hi there
    Has anyone heard of a Stewart Davies from OC claims? Sounds like the same man… If so he has scammed thousands from my aging parents…

  3. Jackie says:


    Don’t come on this blog very often and have just read your comment.

    No this has not yet been resolved and yes it has cost us money that we too cannot afford and a good few years, but I am forever the optimist half glass full not half empty so to speak.

    We are in constant contact with A&L Services and thier lawyers and we hoping for a result very soon.

    I will keep you updated


  4. Mike says:

    Correct me if I’m wrong, the ASL / Stuart Davis is also a ****. He’s not really getting anyone’s money back , is he? We got an email that his colleague Ray has passed away last year.

  5. Wayne says:

    Regarding ASL Claims and the other cover names. My father has falling into ill health. On looking into his accounts for my mother. He has paid them £64,000 over 3 years to recover the money in an old timeshare. It appears they have been sold the Sam yarn as old pensioners as so many others. It has cleaned them out.
    Stuart Davis & Ray Brookes name appear all the time, and they have called them many times. No the wonder they are so friendly. Also The Hemmings & co solicitors front made them feel safe as pensioners that it was above board.
    Please, please any advice or help towards recovering any of there life savings would be very much appreciated.

    • Jackie says:


      I am sorry that your father has fallen ill, not sure what to say and I don’t know why it has cost your father so much. All I can say is that ASL are dealing with a lot of unhappy customers and the companies are not quick with thier pay outs. I too have been waiting over two years, I am however reassured (I e.mail every 2 months and get a reply and I have aslo had conversations with Stuart Davies) that they are working hard for us over there, it is just a waiting game unfortunately.

      The Solicitors Hemmings & Co. are just 20 mins away from where I live and I have had some conversations with them, but again the companies they are dealing with here in Britian are not fast at coming forward.

      I do hope this helps.

    • Mark says:


      Did this ever get resolved?


      • Peter says:

        Hi Mark, I don’t think that either Wayne, or anyone else will see their money, we have paid out a lot of money, that we could not afford, the last contact we had from them was to say “that we are on top of the pile” unless they paid the money by Credit Card, doesn’t look like you will see the money again.
        The authorities in all of Spain, should be able to put a stop to this criminal activity, and confiscate all assets of these criminals, and share the proceeds with all of the victims, now that would be justice.

  6. Jackie says:


    I do not understand why they are not answering you, they always answer my e.mails, have you tried the solicitor dealing with the matter in england.

  7. Jackie says:

    We too are in the same financial difficulties, I have just had my hours reduced and finding it hard, this money is so important to us, as I am sure it is to you. I have had a fair amount of contact with them asking when we can expect a completion date, and I just get told all is in hand and if I require anything to contact them, I usually reply “my money please”.
    We started the ball rolling in September 2011 so we are just behind you in the pile. Heres to getting to the top of the pile and coming down the other side a lot less poorer.

    • peter says:

      Hi again everyone, just to give you all an update on our situation with Administration and Legal Services SLU, as i have not heard from them since 30/7/12 even after sending them emails, 3 in total now, when they contacted me 10/8/11 they said the process would only take a few weeks at the most, and would only cost £375, and that was to be the only payment, the next request for money was for the sum of £413.50 inSeptember 2011, I paid this amount, the next request was for £575.60 on 1st November 2011 to pay for 3 solicitors, one in Malaga, one in Gibralter, One in Tenerife, as Stuart Davis had told me i needed the three, and realy had to go see them in one day, (it would have been a Friday) and this would have been impossible, Stuart said that A&L would act on my behalf, at the end of Nov 2011 i got an email to say that our claim would only take about 6 weeks! i did explain then, i was in financial trouble due to the promises they had made, and not kept, Stuart Davis phoned me for our bank details, saying they had money for us, i sent them in April and May 2012, then on the 11 June 2012 we recieved a payment into our bank of £118.73 i did thank them for this, and added that to be payed this way would take another 97 payments of this ammount, on the 27/6/12 i recieved an email to say “we understand how you feel however we can only provide you news as we recieve it,we are chasing up the companies for a compleation date, as soon as we recieve anything in the meantime do not hesitate to contact us at any time” i contacted them on 29/7/12, again saying that i would have expected more money to be transfered to our account, i recieved a reply on the 30/7/12 saying that they “appreciate how we are currently feeling, as they are feeling the same way, as they do not get paid until you do, we are waiting to receive correspondance from the claiments with a compleation date so that we may finish your claim” “you are a priority on top of the pile therefore as soon as we recieve any further news you will be contacted by telephone,or/and registered post” “we look forward to speaking to you soon” that was the last contact i had with Administration And Legal Services SLU.
      It is now 16 Feb 2013 i have sent 3 emails since the 30/7/12 and guess what, no reply to any of them, QUESTION WHAT DO YOU THINK?

      • Jackie says:


        We too get the same message back and the fact that it is not always worded in the same way gives me hope that they are still there.

        I last contacted them on the 6th Feb and got an answer back,although be it the same as normal I do not know why they are not answering your e.mails.

        It would seem that we are the only 2 that are still active with this company, we hope and pray that we have done the right thing and all will be come right in the end.

        All we can say is hang on in there.

    • Peter says:

      Hello everbody, just to ask if anyone has tried to get onto A&L web site, if not you will find that it is “under construction” mmmmm. i have sent another email, on the 29/3/13 asking outwrite “are you going to pay me out or not” guess what? i`m still waiting for a reply!!!!
      not received one since 30/7/12.

  8. peter says:

    Hi Jackie, thank you for your comments, my wife and myself started the prosess on the 10th of August 2011, i knew it would take a while, but not this long, the money paid to A&L was not mine, as i said to Stuart Davis, i needed the money from my wife`s accout, it was to pay for the 3 solicitors that they were using, to reclaim our money back, i have not heard from A&L since 30/7/11 even though i have been in cantact them twice since then, if as they say we “are on the top of the pile” i am sorry for the other clients below us, we are as i have mentioned to A&L that we are finding it difficult at the moment financily, even before this time of year.

  9. Izzy says:

    We have been contacted in the last 4 days by Legal Services offering to claim in 14 days, our 10,000 grand that we lost, as long as we send them 400 pounds by Monday, we are OAP’s and lost all our savings in this deal, thinking that we were set up for holidays for the rest of our lives, how wrong we were. If we idnt have a pc we may have been took in (again) have they got no shame doing old people out of hard earned money, yet again. Managing Directors are Carl Lister and Leo Woods.. sec., Michelle so beware, Never mind (seize the day) I would like to seize their throats. Izzy

    • Dear Izzy,

      Thanks for your comment.
      We tried to send you an email with further information but the email address you have given seems to be wrong.
      Please could you send us an email to so we can send you the information about the company mentioned?
      Kind regards
      Customer Care

    • peter wright says:

      it is now December 2012, on the 11 june 2012 i recieved a payment into my bank account from Administration and legal of £118.73. i did enquire when ther would be anymore money to be reembursed, they did reply that they would be chasing up the companies for a compleation date, and would contact me as soon as they had heard anything, as i had not heard from them i sent an email on the 29 july asking for an update, to which they replyed on the 30th, saying that they were “waiting to recieve correspondence from the claiments with a compleation date so that we may finish our claim” and that we were on “top of the pile” on the 25th oct 2012, as we had not heard anything from them, i sent them another email asking how things were going on with our claim, i am still waiting for a reply to the email, so i have sent another on the 3rd dec, explaining that i was getting a bit worried, i still have not heard anything as yet.
      in reply to Jackie, thank you for your message, i did get in touch with the solicitors, Hemmins and co, i spoke to a very helpful receptionist who explained that they could not help me, as we had paid part by Debit Card, and they could only help with Credit Card payments, and please in what relation could i be slandering the company? as what i am relating here is what has transpired between Administration and legal, i still have all emails, and transcripts of most conversations, plus messages left on my phone, i would like you to point me in the right direction if i am slandering the company, as that is not what i want to do.

      • Jackie says:

        Peter I am sorry that Hemmings & Co could not help you regarding your claim.
        We are still waiting for a completion date too and we started all this in september 2011, when we have any good news we will be back on this site, and hopefully if you have any news you will too.
        Hang on in there but it is a waiting game i am afraid.
        Good Luck

      • Hi Jackie,
        Thanks for that!
        Please keep us all updated.
        Kind regards
        Customer Care

  10. Andrew says:

    Hi we have been contacted by p.i. legal services , they said they can get all our money back from carpe diem and other scam companies ! They charge £400 up front and guarantee 99.5 % all money back within 2 weeks . The charge is for a lawyer in england and a lawyer in spain. We did not part with any money but it sounds great if your desperate . They have a website and the man calling is called Carl Lister . When he phones again i will be giving him a peace of my mind . Knew it was dodgy and we did not want to be made to feel gullible again !!



    • Steve says:

      I received a call from this company offering the same service to recoup my Carpe Diem payment. £400 for lawyers up front and the company has been closed down by police.
      Received my details from a Spanish lawyer!

  11. David says:

    I got a call today from a company called PI Legal Services…offering to get me my deposit back from Van Gogh plus compensation…they want £400 for lawyers first….They also sent me a photocopy of my agreement from Van Gogh who they say is under criminal investigation. Interesting how they got their hands on the copy of the agreement!!! Feels like yet another con!

    • Hi David,
      Very interesting indeed as PI Legal Services looks like a new one.
      Let’s see how many other consumers start emailing us about this company.
      Kind regards
      Customer Care

  12. Jackie says:


    This indeed is an ongoing saga but I think we have to play the long game by all accounts after talking to Stewart. I am sure that we will get what is owed us eventually.

    Please be careful what you say on this blog as A & L do log in sometimes and you would not want to be sued by them for slander etc. (yes they can do this). Hemmings & Co. are real solicitors as I live not 20 minutes away from where they are vased and I have had dealings with them in an official capacity owing to the work I do.

  13. Peter says:

    Hi all, i thought i would update you all on my ongoing saga, after i had a deposit in my account, on the 11 June 😉 i waited, after not hearing from A&L, i sent them an email on the 25 June asking when i would receive more substantial amounts of money, and saying that they had sent me no more information, on the 27 June i received an email back, informing me that they were “chasing” up the companys for a compleation date, and would contact me as soon as they had anymore information, as you guessed i am still waiting, the email was not signed, but it was from the admin department, until the next time, fingers crossed 😦

  14. Chris says:

    Hi to all on the ASL /A & L Stewart Davies lark. As per my previous comments, Stuart kept pressurizing me to pay an extra £1200 so that I could get back my £12000 Carpe-Dium True income, when I flat ignored his calls I suddenly found £120.00 in my bank account, from A & L with no explanation, but a further e-mail asking me to deposit the £1200 into one of their many bank accounts. I have continued to ignore him, their have been no further payments and he has stopped calling and e-mailing me. I believe as mentioned in an earlier comment, this is a trick “give a little – get a lot” as they try to get the big payments out of you. I would say do not believe a word they say, they said they had my papers when in fact they were in my hand returned to me “address unknown because I had sent them to the address on their letter head.

  15. Jackie says:

    We too have been dealing with this company and so far have had around £400 back in installments of about £120 (150 euros) and we are awaiting a substantial payout imminently. It has been a slow and long process but we believe that we will reach a satisfactory conclusion. We too will keep you updated.

    • Hi Jackie,
      Many thanks for your feedback.
      We are a bit puzzled by this as obviously it sounds strange that when they have recovered your money, why would they pay you in installments?
      How much did you pay them for the service?
      When is the “larger” amount due?
      Please keep us posted!
      Kind regards
      Customer Care

    • Mark says:

      Jackie, can I ask you how much money you have paid to them? Just wondering if they are just giving you some of your own money back?? Peter paid over £1364 and giving him £118 is not a great return for that… this is maybe the syncial side of me? Sorry Peter, no offence against you meant,.. just using your situation as an example.

  16. peter says:

    Hi, Monday 11 June, been to check my bank account, and find that Administration and Leagal have made a depost of £118.73, i did not receive any notification that the money had been paid in, that leaves another £11,418.27, to be paid back to me, as notified by Stuart Davis that my claims ammounted to this ammount, will keep you updated as to when anymore money is received by me.

  17. peter says:

    Hi, on Wednesday 6/6/12 after a few days away, i came home and there was a message on my phone, from Stewart Davis, asking me to get in touch with him, as he said that after numerous emails from him, asking for my bank details with no reply from me!, and that they had some money, to transfer to my account, could i phone the details, i sent another email on the Wednesday the 6th, to the same email address that i had sent the others to, and phoned them on the evening with the details also, so now when i receive some money into my account i will post a notice here.

  18. Mark says:

    Further to my message posted on 24th May, I have had it confirmed that there is no such a thing as a tax exemption certificate… If you are asked to pay anything for this then do not pay it.. it does not exist!! I have now replied to ASL Claims saying to send me the cheque and I will pay the tax myself… needless to say I have had no response!

    • GFranco says:

      Hi, I had the same demand but I pleaded that I could not raise the cash and they offered to pay on my behalf, that was back in April . I’m still waiting

  19. Mark says:

    I was called yesterday to inform me that a claim lodged in September 2010 was now ready for settlement. The caller Ray informed me that he need £500.00 in advance of my settlement cheque for a tax exemption certificate. If I did not pay that money then I would be required to pay £3000 + in unpaid tax after I receive my settlement cheque? I am very reluctant to pay anymore money out. I was also told that the 2nd £375 payment would be invoiced to me 1 week after I receive my settlement cheque. Is there even such a thing as a tax exemption certificate??

    • Peter says:

      Hi i don`t know about a tax exemption certificate, but i paid £1364.10 all in all to Stuart Davis at administration and legal, to get my money back from 2 companies, he phoned me on 16/4 /2012
      to say that some money was forthcomming, and could i send my bank details to have it paid into my bank, i of course sent the details the same day, after hearing nothing for 10 days, i sent another email with the same details, and informing Stuart that i had not heard or received any money from anyone, on the 15/5/2012 i sent another email with the same information that i had sent twice before, todate still no money paid into my bank, what i would do is wait untill you hear from someone that has received some money back from the company, may be on this site, because when i have receive any money back, it will be posted on this site, so that you will know that it is a genuine claim, the company administration and legal have not asked, or promoted my name.

      • Mark says:

        Peter, I am sorry I have benefitted from indirectly your loss as it was reading stories like yours that actually stopped me from paying any more money. I will do likewise and post any updates here on the site.

  20. peter says:

    is there any other way we can inform the victims of this type of crime, beside`s this very good informative site, as most of the victims may not discover this site until it is too late for them, i am very bitter about being duped by these “criminals” i did try to contact the consumo-european european centre, to ask about these people, but they were of no help, may be they should be given more “teeth” to inform the public, and bring to book these “criminals”.

  21. mr gary says:

    asl have contacted me twice now asking me for the 375 and to contact the thre clients levesley,cooke and martin. i told them i havent had time to call anyone but he has insisted i do and is calling back again next week. i will be asking more questions as to the how, what, wheres etc and see what transpires.

    • Mr G says:

      Hi, I have been through all this, they send me copy of the letter they sent on my behalf to this new company which according to them are the same people running Carpediem in which I invested my money, this letter was sent in Dec 2011 and now I’m still waiting. If you wanr to get in touch with me I will give more info.
      Mr G

    • peter says:

      Hi! tell Stuart Davis that you are going to get in touch with Mr and Mrs Wright, whom he told he was going to send the £11,000 that he was supposed to have claimed back for them, it was to be returned in 6 weeks, that was before christmas, he does not reply to my emails now, deal with them and you will lose all the money you pass on to them. i Was DUPED by these people, to the tune of, £1,364.10p ( €1505.69) i will be looking through my email`s to keep a check on the progress of these people.

    • Chris says:

      Please see my earlier (22.03.2012) entry on these people, I was duped into paying the £375 after speaking to the three people you mention, I later got a call from Stewart asking for a further £1200 so that they could get back my Carpe Diem True Income. Fortunately by then I had found this website, checked that their tame lawyer in Taunton is a one man unregistered business, and that they lied to me about receiving my documents, because they have been returned to me,” address unknown”. ( I sent them to the address on their letterhead). Save your money, stay clear is my advice,

  22. nessi says:

    we have just been called today by ASL Claims S. L. U. Tenerife about our points we bought from van gough at Bel air and holiday solutions who we were conned by in 2009.
    Maureen said she can get us our money back and still retain the points with RCI, that we eventually got after 10 months of fighting for.
    It was scary how she knew all our details, email address and what we paid in 2009. She emailed us the bank details to credit their bank, -not using a credit card- of £375 upfront and an email with phone numbers of ‘successful clients’. The payment and the phone numbers made me suspect so searched for info and founds this site, thank goodness.
    We were going to look for the solicitor on Companies House but saw on here he is not registered there.
    It must be all the same people as they had so much onfo about us.


    • Mr G says:

      Hi, I have been approached by the same company, with the same demands, can you tell me if the name of the persons “successful clients” were: Mr & Mrs Levesley, Mr & Mrs Cooke and Mr & Mrs Martin

  23. Chris says:

    Hi All,
    I sadly have to admit to have being conned by Stewart Davies and Ray Brookes. I have paid the £375 after making the phone calls and being re-assured by the three nominated so-called clients..
    I sent my papers off as requested to the address on the ASL letterhead, I was assured (by e-mail) they had received them and were working on them, out of the blue I get a call from Stewart saying “guess what, we have discovered that you have £12000 of Carpe-Dium True income in your name and for an up-front fee of £1200 (10%) we can get it back for you.Yes of course we are still working on getting your credit card payments back etc”. It was just unfortunate for him that a short time after the call I recieved all my documents back from Tenerife “Address unknown”. It transpires ASL Claims S.L.U. are in fact A& L Services S.L.U. Try googling that name and see what you get.
    Also the lawyer they use Hemmings & Co of Taunton Somerset. is a one man band that does not appear on Companies House register.

    I love Tenerife as a holiday destination but it has to be the “Con Capital of the World”


    • Hi Chris,
      Thanks for your comment.
      Sorry to hear you’ve paid them. We will send you more info by email and explain how to go about a refund request if you paid by credit card.
      It’s a shame that Tenerife as a beautiful holiday destination is getting this bad image.
      Kind regards,
      Customer Care

      • marion says:

        Does anyone know how & if there is anyway to make a claim from Carpe Diem. Such a lot of people seemed to have been scammed by them and lost an awful lot of money.

        For anyone who has a perpetual timeshare there is a government epetition called rescinding timeshare & exhorbitant maintenance fees that you can sign. Its open until the 5th May.

  24. ken says:

    I have been contacted by Stewart Davies of asl claims, who has said the same as above that for £375 he can get some of our money back from carpe deim, he is ringing back nest Tuesday can you give me some help please.

  25. Pat says:

    I was approached in Nov 2011 by Michael at ASL for £375 to re-claim money from Carpe Diem, as they had “gone bust”. My payment was returned by their bank, incurring me a fee of £25. I tried again in Dec. again it was returned. After numerous calls from both Michael and Ray; they are now calling themselves A & L services and say the trouble with the bank was because “the boss was negotiating a better deal with another bank”. They have emailed new bank details, and also informed us that we can pay via to Post Office on the internet with no charges. They also supplied me with details of a solicitor in Somerset and 3 names and details of clients who would confirm refund. We have supplied all the info they requested but have not sent any payments. My wife has stalled them due to my ill health.

  26. David says:

    Hi all,
    I have also been contacted this week and have also been given the name of Hemmings solicitors. I appreciate that a Spanish con may be outside UK law, but if British citizens (the 3 people whose numbers are given) and a UK legal firm are in any way involved, can the UK law pursue those people ?

  27. Alison says:

    We too have been contacted by A and L services and have experienced the same as G Franco Gordon above. the managing director rang us himself because this is such a large claim. He wanted £2100 which i said we could not afford and he offered to pay half. I was reluctant to do this and he said ” if you want your £375 back you can and we will remain friends, we are not out to defraud people, we are here to help you”. We are still waiting for the money back from our credit card claim which they said would be sorted in 90 days and that started in October 2011.
    We are telling them that we will not pay any more money and to carry on with our credit card claim and we will wait and see what happens.

  28. G.Franco Zordan says:

    I have been contacted by A and L Services with the same demands £375.00 and then another £375.00 once the money is recovered but not guaranteed. Now out of the blue I had anoter request to pay £1,100.00 and they will be able to proceed. When I told them that I didn’t have that kind of money available they offered to pay half. All this is very unusual and strange. Should I trust them…….. I’m very confused although I would like to recover some of the money we paid to Carpe Diem. Your comments would be greatly apreciated. Time is essential.

    • Dear Mr. Zordan,
      Many thanks for your message.
      You have already been reading the blog and know our opinion.
      On top of it they already took money from you and now want more, for us a reason to be even more cautious.
      Don’t pay more.
      We will send you info by email and we can take it from there.
      Kind regards
      Customer Care

  29. tim wills says:

    Dear all – we have just been contacted by Stuart at A&L – exact same deal as everyone else. We bought a bunch of Travelsafe vouchers off Carpe Diem 6 years ago. He gave us 3 references, and I have spoken to one – a very convincing old lady. Are these guys part of the con?

    I was tempted to try paying the first £375 on a credit card – but having read the above, I wont be doing that!

    Any advice welcome

  30. trevor donohue says:

    We too have been contacted by Stuart Davis of A & L suggesting that we can get back monies paid to Carpe Diem and Travel Safe Holidays by paying them £750 in two halves. They said thay they6 obtained our info from the liquidator of Carpe Diem whoose only job was to recover assets not pay out liabilities. Is their a time limit to recover monies paid by credit card relating to their clients who have gone into liquidation? We were also provided 3 telephone numbers of clients they have been succesful for.

  31. Zoe says:

    We have just been contacted by this company (A&L) and are expecting a call back from them this tuesday coming so will keep you posted. Interestingly they have also provided telephone numbers of three couples (UK numbers) who will vouch for their services to “prove it is legitimate”!!!
    Is there any remote chance that this could be genuine? The husband really wants it to be but I’m not sure…

    • Dear Zoe,
      Thanks for your comment.
      For us the fact they cold call and are aware not only of the fact you own timeshare but most of the times they have the details of this membership, is a reason not to trust them.
      It is not normal for a “legal” company in Spain to cold call as this is against the law.
      Please keep us updated.
      Kind regards
      Customer Care

  32. Douglas Morgan says:

    I received a call yesterday from Mike at A+L offering to recover 80% etc all for the price of £375 up front and £375 on completion. He says he will call me back next Monday – thought i would then do a search and have come across this website. If he calls me back next week (which i doubt) it will be an interesting discussion.

  33. Michael Jay says:

    I have just had a call from Michael at A&L in Tenerife. For reclaim of monies given to Carpe Diem for up front payment of £375. No-one has stated that this is not genuine yet. Any ideas ??

  34. marion coleman says:

    I have just been contacted by A & L services, offering to get my credit card deposit and bank loan paid to carpe diem back for £375 up front then a further £375 when the money is in my account.

    They say no money in my account then I don’t pay the second £375, but they have still had £375 of my money if its a scam. Please can you give me your thought

    • Hi Marion,
      Thanks for your message.
      These people are clever and will never lose out on any money, so yes they take a fee upfront without any guarantee actually.
      Where did they get your details from anyway? And how did they know about your timeshare membership?
      All these things are dubious and reason for not trusting them.
      Kind regards
      Customer Care

  35. Alan Stoddart says:

    Just had a call from someone from Admin & legal services called Ray Brookes telling me that Van Gogh Promotions, who sold me my RCI points, had gone bust and that I could reclaim the cost of my points from them for mis-selling and that the money would be reclaimed from them or the credit card company I used to buy the points. As with Forbes Hogg & Peter Wright he wants £375 up front and a further £375 on conclusion. I was a bit suspicious when he wanted cash in advance and luckily found your site.
    He also sent me an e-mail of contact details of a firm of UK lawyers who are supposed to be acting for them. They are Hemmings & co., of Taunton, Somerset, have you heard of them?

    • Dear Alan,
      Thanks for your message.
      The fact they cold call you, know all your personal details and membership details and ask for an upfront fee, doesn’t inspire much of confidence with us.
      Kind regards
      Customer Care

  36. peter wright says:

    i was contacted by someone called Michaerl, from Admin & Leagal, with the offer of getting my money back from Holiday Salutions, i contacted consumo-european consumer centre, on the 15 Aug, asking about this company, but as i did not recieve a reply until the 29th, i thought that with no reply from them, that the company was OK, so i engaged them, with a fee of £375, then the “bomb shell” this company is a bit “dodgy”, consumo gave me this site address, too late, thank you consumo! for being too late informing me.

    • Dear Peter,
      Thanks for your message.
      Unfortunately Consumo does not always know about these kind of companies until they start receiving the complaints from duped consumers.
      We will send you information by email on how to proceed further.
      Kind regards
      Customer Care

  37. forbes hogg says:

    Just had a call from Admin & Legal Services SLU – thought all this nightmare with Carpe Diem was gone! As you article says, offering to get us up to 80% of our monies back for 2 x payments of £375.
    I was immediately suspicious, so did a search, and found this site.
    Now, as long as THIS site isn’t a scam, keep up the good work!

    • Dear Forbes,
      Thanks for your comment.
      We are here to inform and help consumers!
      Kind regards
      Customer Care

      • Forbes says:

        Just had a second call a couple of days ago, but this ‘cold call’ was from a Miguel or Manuel, calling from abroad about refunding money for Carpe Diem swindle.
        He got very short shrift from us!! Ggrrrrrr!

      • Forbes says:

        Had a third cold call today, scratching away at our old Carpe Diem ‘wound’. Told this man to get lost, same as I told the others. You have to admire their determination …….. Eventually some mug will throw more good money away after the bad. Ggrrrrrrr!!! Do NOT trust these people!

  38. Roger Orton says:

    Admin & Legal seems very much like a combination of Timeshare Disposal and GC Resorts who also offered me a) russian buyers and b) solicitors to recover all my money from Resort Properties even though their rep in Tenerife ,Mark Rowe was the man who sold me the properties in the first place.

    • Hi Roger,
      Thanks for the observation, unfortunately all these companies look the same and even use the same pitches.
      The Russian buyers one is a very popular one lately!
      As far as we know Mark Rowe no longer works at Resort Properties.
      Kind regards
      Customer Care

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