TIP 1: Don’t agree to anything over the phone or email until you have the company checked out.

*In most cases a simple Google search will take you to forums or websites with a lot of information. Do a search on company name, telephone number, postcode or website.*

TIP 2: Ask for all information in writing before you make any kind of payment.

*Ask for a copy of the agreement, cancellation policy, cooling off period etc.*

*If you have to pay upfront, ask them as well which company is doing the charge to your credit card and get this in writing to proof the connection between them.

TIP 3: Contact us to find information: customercare@mindtimeshare.com

*Let us do the research or give you the information from our database*

TIP 4: Beware of companies that ask for a fee up front. They are not allowed by the Timeshare Directive.

*Apart from going against the Timeshare Directive, remember whatever they call the fee: liability, security bond, retainer etc. It is an upfront fee and should not be requested!*

TIP 5: Deal with registered companies only. Ask them for this information.

*A genuine company will be registered; will have a physical address not a post box, landlines not mobiles etc.

TIP 6: Be wary of a company that guarantees a success.

*If they are successful, you will find that on the internet, NOT on their website but on other forums and webs, so do your research or go to TIP 3!

TIP 7: Do not, under any circumstances, let the sales representative push you into a quick agreement by telling you that if you delay (to take time for your research, etc.) you’ll lose the buyer they already have lined up for you.

*Unfortunately there are no buyers lined up ever, and neither people paying money upfront for timeshare or memberships for which no papers are send out yet and the owner hadn’t been called yet..*