This is a true story as send to us by a consumer who has turned to us for help and advice. Sadly this story is not a one off and a lot of people reading the blog will recognize their own story in here or a part of it.
Mr. and Mrs. Smith are point’s owners, and after many years of happy holidaying at the different resorts of their club, due to a change in their circumstances they decided they wanted to dispose of the points and were initially contacted by Incentive Leisure Group for a meeting.
This is their story:
Designer Way Vacation Club
“We went to a presentation in Milton Keynes on in 2009 and were told that our points were “not of any value but if we could convert them to weeks and joined their “Designer Way Vacation Club” (DWVC) there would only be an annual fee of £75 per year. In order to join DWVC we had to pay £15500 which would fund their legal team to transfer our original membership to them, as they said our resort would not transfer them readily and a legal battle would have to be fought.
This money was included with the cost of our points in an amount totaling £40230 which was to be reclaimed in 2013 (not guaranteed but we were told that previous amounts paid out had been approximately 75% of Reclaim certificate total.)
The Reclaim request had to be sent with very strict conditions to RECLAIM ltd
Unfortunately we fell for this and paid up and then continued receiving notifications about our original membership as there seemed to be a delay in the transfer to DWVC.
DWVC claimed our resort really dragged their feet and THIS TOOK US 2 YEARS to do the transfer to weeks and when we went back to DWVC we could get no reply until we heard that they had gone into liquidation and told to contact Reclaim which we did and received a reply from a Malcolm Willis stating that our claim was valid and they had received our certificate and all was well.
The original membership remained in our name and we were owed all maintenance fees of the past 2 years…
We are not very sure of the validity of our Reclaim Certificate”
ITRA and CLUB CLASS SERVICES SARL…
In March 2011 we were contacted by a company called International Timeshare Refund Action (I.T.R.A.)
ITRA told us that they were attempting to change the current legislation regarding Time share and Points Holiday clubs etc. who were increasing their management fees each year at alarming rates.
We went to presentation in Nottingham in April 2011 and having given all our details were told that they would include our case and that if we wanted to rid ourselves of the weeks, that we now had, a holiday company was working with them to take on our weeks and offer them to their customers .
We agreed to talk to this company “Club Class Services Sarl” who were in the same hotel at the time
They also told us of the legal hassles that would ensue when they approached our resort and asked for £6150
My wife and I had serious doubts over this as I stated that we were doing just what we had done before with DWVC but we agreed we had to get rid of the membership once and for all so I reluctantly agreed (Stupid Fool)
Club Class Services Sarl took possession of our Membership Certificates and we signed a transfer agreement. We were told that Club Class Services Sarl would pay our management fees for 2011.
We paid the money and six months later we received a letter from our resort stating that we could not use our membership until we paid our management fees. We replied telling our resort that we had transferred our membership to Club Class Services Sarl and we no longer owned with them and sent a copy to Club Class Services Sarl deeds department.
Following further letters from the resort it now appears that there is a get out clause and weeks can be sold or at easy got rid of through legitimate Resale companies.
I have received no reply from Club Class Services Sarl deeds department or from the E Mails that I have sent to Miss Jane Clark their so called Customer Care manager….”
The above story is one more example of consumers being duped by companies like DWVC and ITRA who make big promises to dispose of their timeshare against a fee, and the consumer ends up paying thousands of Pounds and finds himself with a worthless membership he didn’t want in the first place and a lot of trouble with their original resort as the membership remains in their name and maintenance fees keeps on adding up…
Unfortunately these companies are clever enough to register the company in tax havens like Gibraltar or Seychelles which makes it extremely difficult to go against them as legislation in those places is totally different to the one in Europe.
And what happens if they go into liquidation….all is lost….it happened to DWVC so it could happen again…
Have you had an invitation from ITRA or EFTAG ? Please let us know!
Other articles about the above mentioned companies:
http://wp.me/p1kmoi-9G European Fair Trade Advisory Group – the new Class Action
http://wp.me/p1kmoi-1a Club Class Concierge, ITRA and their fronts.
http://wp.me/p1kmoi-3e ITRA, “Consultancy Appointment” not as innocent as it sounds!
http://wp.me/p1kmoi-4Y ITRA obliged to refund money to an unhappy timeshare consumer!
http://wp.me/p1kmoi-95 ITRA reserves the right to offer you alternative products during your consultation
http://wp.me/p1kmoi-55 Club Class Services sarl, a name to watch out for!