TDE Services, cold calling timeshare resale asking for a 950€ retainer…

Another company to add onto the blacklist of dubious resale companies, TDE Services.

TDE Services, website www.tdeservices.info , created at the end of September 2011 and allegedly based in Spain on the postbox address; Apartado de Correos 127, 17100 La Bisbal, Girona, Spain and telephone number 0844 9911 507

The address is actually not mentioned on the website, only on their emails, so a clear identification on the web of who they are and where they are is non-existent, something which has to be complied with by law.

As far as we know they have targeted owners from the Jimbaran Hills resort in Bali.

A cold calling company with apparently all the membership information of the consumers, are yet again using the guaranteed sale pitch and if no sale we happily return you the 950€ retainer fee…we’ve heard that one before!

Have you already been called by TDEServices on 08449911507 ? Please let us know!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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12 Responses to TDE Services, cold calling timeshare resale asking for a 950€ retainer…

  1. Don says:

    Have just had a simillar offer as those above.Aguy called Jackson Somersby from the corporate divison has upped my original deal from $23,000 to £31285 ,but it will require a further £1500 activation fee.He is phoning back soon, but there is no way he can get any more money from me.

  2. peter says:

    Yes we’ve started the process & now they say its fallen through but for another $2200 they have another buyer.

  3. Dave **** says:

    If you’ve paid by credit card the card company should be in a position to help either by way of chargeback or by virtue of Section 75 where the card issuer may be laible (subject to the usual qualifiers, take a look at consumer forums or govt sites for details and letter templates). Even is a debit card was used there may be some help available from the bank even if it’s not as comprehensive.

    Looking at the owners directive site they look to take a 15% cut of something that you can, with relative ease, do yourself and retain all of the funds that are due to you if a claim is proven or a chargeback is successful.

    Personally I would contact the bank as soon as possible if you feel something is wrong and try and talk to someone with specialist knowledge rather than the standard call centres. Obviously if a card payment wasn’t used then it will be more difficult to get help but wouldn’t trust anyone asking for an upfront fee to help.

  4. Bob Nabozny says:

    I too have been contacted by Claire Jones initially offering to sell my Connections 6 holiday club membership for a fee of £500+, at the last moment this sale fell through and I was then put in touch with the Corporate division who offered £14,000 if I put up a further fee of £1500. Stupidly I paid the initial money but because of exactly the same happening with a company called FMD Worldsales. A Cold call was received from TDE Services offered to reclaim the money paid to FMD and increase my offer. I am now very dubious about paying out money as a result of a cold call, even though they say it is guaranteed to get the money, within 28days. The Guy from the Corporate Division at TDE is James Dooley and the similar guy at FMD World sales is a Mr Forbes. Also be aware of a company called Ownersdirective.co.uk who again cold call you, usually a guy called Jason Clarke who offers to retrieve all deposits payed plus more from so called bogus companies operating scams, he claims that both TDE Services and FMD Worldsales are such companies, you need to pay a refundable amount £594 by balance transfer to a Llyods TSB account, once you have paid you cannot get in touch with them again, I have tried emailing phoning all suggested numbers, written to them and left messages with no reply. Also if you approach your bank and try to retrieve the money you come up with a blank, unless this is just with Santander whose customer service is appaling.

  5. Cherry says:

    I have just been called by Claire Jones too. Sounds very nice and says every legitimate company asks for a holding deposit to cover their legal fees should the seller change their mind. I have been offered £5700 for a 1 bed in Portugal. Suspiciously high I think!
    Has anyone had any success selling with this company?

  6. Pauline says:

    My mum was contacted by Claire Jones from TDE Services Barcelona, asking to purchase her property at Jimbaran Hills for a nice sum of $10,400 Aud. All she has to do is pay a retainer of about $2000 aud!! At first, it looked very legitimate, but after some research with the Australian RCI headquarters and your website, this will be the end of discussions between Claire and Mum!!

  7. Graham says:

    Hi
    I have just been cold called by a very convincing lady from Girona wanting to buy our so called time share for £6.800 for in exchange of the time share.
    She said if we send them a deposit of 1.240 euro through mastercard then if it was a scam then mastercard would pay us back & that she said was a guarantee of how genuine they are, I have had this before with the same amount of supposed I promise no scam!
    How can this be a true deal or not a deal?
    I have never parted with any monies for this sort of deal.
    Regards Graham

    • john says:

      Today i had a cold call telling me i could have back £6900.00 if i let them have 1295 euros which they will refund after i signed a form and send it back didnt catch company name the lady was Liz Thomas telephone no 0871 2311241. she new all my details and membership number. She is ringing me back tomorrow at 11.30 for my credit card number which she will not be getting after reading other comments i will take note of the company name this time.

    • Dear Graham,
      Thanks for your message.
      Any company asking for an upfront fee for a timeshare resale service, is NOT to be trusted.
      There is no doubt about that.
      Kind regards
      Customer Care

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