Have you been contacted by Net Time Brokers?

Net Time Brokers is a new resale company that has started only just recently.

Their website www.nettimebrokers.com states they are the leading timeshare resale specialist, strange we hadn’t heard from them before then, but on the other site with a web created at the end of October 2011 it isn’t very strange.

Their contact telephone is 0845 075 5850 and their address is c/soledat 4 bj 67 Azul, Palma de Mallorca.

Net Time Brokers are NOT registered with the Spanish or UK Companies House neither is there any identification on their web of who they are.

On the website there isn’t anything particularly new or interesting and although the testimonials look always nice, it is a shame they are the same testimonials as displayed on other websites of dubious resale companies.

Although we don’t have many inquiries yet, it is always worrying to see that websites are created without the legal requirement, companies are not registered and bottom line is you only have a telephone number which could ring anywhere in Europe and an address which is lacking postcode and can be a postbox.

So before you get in contact with Net Time Brokers or if they cold call you (which they say they don’t do..) then think about who you are going to share your personal details with and where they might end up.

If they then request an upfront fee for their services…our advice would be to back off and refrain of further dealings with this company.

Have you been speaking to Net Time Brokers from Mallorca on 0845 0755 850 or have they contacted you? Please let us know!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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84 Responses to Have you been contacted by Net Time Brokers?

  1. Trevor says:

    net time brokers have contated me in December in relation to my timeshare. They informed me that they had a buyer for my timeshare, I have also be conned out of a deposit of £1200.00 put in a holding bank called Odyssey. But i have recieved the agreement through the post by recorded delivery this was posted out in Palma but has an adress on the envelope for Odyessey in London. I relalise now due to your website that this is a scam and I am in the process of writing to my credit card company to try and get my money back.

  2. ian says:

    contact no is 08458620791 and sales agent bradley harrison anybody else heard of him

    • d lawrence says:

      Yes he is working for First Options out of Alcudia ( or Santa Ponsa).
      Says the Company has been operating for over 3 years?
      Dont send any money or give Credit Card details over the phone.

  3. ian says:

    been phoned again tonight from first options trying to get creditcard details for the bond put them off again they werent impressed and said deal had to go through within 72 hours for legal requirements but said they would stall the buyer so i dont lose the sale .they also said they need bond as insurance i asked if bond could be paid after we have read and checked the contract of sale and were happy with it.got told not possible because wont receive them within the 72 hour time limit .is this true .thinking of ringing creditcard company about legal issues and the holding account. any chance of quick reply they are ringing back tomorrow night

  4. Ian says:

    Just been contacted by a firm called FIRST OPTIONS based in Alcudia Mallorca. Have exact same speel and details as NET TIME regards bond request & monies upfront with promise of bond return after completion. FIRST OPTIONS also ask for passport evidence to prove our ID to them. Bond is only mentioned after about the 3rd phonecall. Received email with no company registration & seems quite amateurish looking. Has exact same wording as noted on previous blog. As previous people have said if it sounds too good to be true it will be!!!!

  5. Nicola Bain says:

    Hi, just looking for a bit of advice. My parents have paid the £1295 and now realise that this is a scam. I have phoned net time brokers and expressed my concern that they are a scam company only for them to hang up on me. They will call the bank company fraud department tomorrow for advice as they are closed tonight….just wondered if there is anything that we can do to stop this company and get the cash back??

    • Hi Nicola,
      Thanks for your comment.
      Calling the bank is first thing yes, and also start writing a cancellation letter to Net Time Brokers and post that by recorded delivery.
      We will send you more information on how to proceed further for a refund claim, in case your parents cannot get the money back directly from the bank. (depends on how long ago they made the payment)
      If they paid by credit card, they can claim a refund.
      Kind regards
      Customer Care

      • kay says:

        I paid by credit card,wrote to credit card company and they said can’t refund as the monies was paid into a third party account..anyone hadf their money back ,if so how…Thanks Cyprus

  6. Aaron says:

    My mum and dad have been caught out by net time brokers they paid the £1300 and where told by them the payment would be in there account by the 26 jan and surprise NOTHING and she has left messages but no reply. I have managed to speak to Paul Devine from there sales team and was told he would pass the matter to there customer service team. Please be very careful with this company oooohhhh!!!!!! And also he said that this website was fraudulent and not net time brokers also this site was being taken to court.

    • Hi Aaron,
      Thanks for your comment.
      We will send you more information by email on how to go about a refund claim.
      If they paid by credit card, they can claim a refund so not to worry.
      Of course this company will say we are a fraud, they are not pleased with us giving this information to consumers
      We will be in touch by email, ok?
      Kind regards
      Customer Care

  7. Bill Eagleson says:

    Thanks to the information here, and help from Gemma with a copy of the agreement which I had neglected to copy. Today I received a letter from Barclaycard to say they have credited my account with the full amount whilst they make further enquiries. It goes on to say that if the retailer provides further information which confirms that the transaction is valid, they may remove the credit at a later date.
    I cant see that happening; Nettime have had the money, and its the credit card company that are the losers, I suspect the chances of Barclaycard getting it back from them is slim to say the least.

    So hopefully that’s the end of it. Lesson learned, and I will be more careful, not to mention suspicious next time.

  8. Reg says:

    I have been contacted by three companies offering to sell my timeshare points. One of them was being promoted by a Broker from Essex who invited me to a meeting in Tamworth to which I actually visited. Towards the end of the meeting they requested that I paid them £2000 for them to take my points off me! They said that they would invest that money in a scheme in the Bahamas! I politely refused their offer and returned home. A second organisation was also of a similar dubious nature and again I refrained from doing business with them.
    The third organisation was NettimeBrokers. When compared to the other two organisations they appeared to be a more creditable company. I was initially contacted by a Miss Amanda McEwen. She was quite eloquent in explaining in detail how the procedure would unfold, including the reason why the deposit of £1360 was required. Her explanation was that once the monies for the sale of the timeshare points had been paid into my account, they “NettimeBrokers”, would pay the deposit back into my account once they had received the deeds / certificate of ownership from me. In the interim, the deposit would be lodged with an independent Broker who’s traded under the name of Sovereign. She said that the overall procedure would take about eight to twelve weeks (8 to 12). It was agreed that she would go away and try to find a buyer for my timeshare points. She telephoned me two days later with a generous offer from a named gentleman from Bristol.
    At this point in the negotiations I agreed to the sale. I was foolish enough to give her the details of my Credit card. She said that from now on, all the details including a copy of all the required contracts etc would be handled by a Sue Mansfield in their Spanish office in Palma de Mallorca. After about another 4 days having not heard from their organisation, I tried to make contact using the number and e-mail address set out in their web site. I did indeed speak to Sue Mansfield. After a short break, she came back and said that all the contracts and other associated documentation had been posted to me. I then went away on business for two weeks. On my return, the contracts did arrive the next day. All the correspondence was received by me approximately fourteen days after the last conversation with Sue Mansfield… I should add here that I have not returned any of the contracts of other documentation or the Certificate / deeds of my timeshare points.
    After very carefully reading the documents, I became very suspicious and began to check out their organisation via other avenues including your articles. As a result of that analysis I contacted my bank to put a stop on the payment. Unfortunately I was informed by my bank that the cooling off period had been completed and there was nothing that could be done. I have in the meantime been in contact with “Action Fraud” and given them all the above information. They have informed me that the information will be passed on to the National Fraud Intelligence Bureau.
    I have noticed that you have been able to advise other people who have had similar undertakings with NettimeBrokers on possible ways in which they may be able to recoup their deposits. I would appreciate it if in the above circumstances, you may be able to give me similar advice that I may also be able to reclaim back the deposit I have given to this organisation. I have also been informed that my Bank should have insurance to recoup their clients who have been subject to fraud. I thank you for your time and effort s in trying to eradicate these and other similar organisations, who have given the Timeshare industry such a bad name.

  9. Bill says:

    Today I started recovery proceedings via Barclaycard disputes, so at least the money wont come off my account until it’s all settled one way or the other. However I need some help. When I returned the contract to them with the cancellation letter, I forgot to make a copy, although I did copy the Delta Finance one. Obviously it would help Barclaycard to have a copy of the contract, and I know someone posted it on here, but now I cant find it. Can anyone oblige with a copy?

  10. Christine says:

    I can’t tell you how relieved I am to how found you. Like all the other people I have just read about I can very close to falling into the trap of letting them have our card details for the ‘Insurance /Bond’. Our contact was Louise Duncan and what a lovely woman she seemed very chatty and no presssure. Buyer ready, cash ready all done and dusted by 2nd week of Feb. We couldn’t believe our luck. Even after a few phone calls there was still no mention of any money having to be handed over by us. My husband and I had both spoken to Louise and each time we would marvel at no money up front being mentioned. Then Louise rang to day to say right all in order the only thing left to do was…… you’ve guessed it……£1395. I felt physically sick. I said that my husband wasn’t home and I would have to run it by him we both discuss things before going ahead on anything. Thank god I did!!! As soon as my husband came home I told him we’d had another call from Louise and with it came the crunch. He said NO right away. So when she rang back again I told her we weren’t happy abput things and asked her about the company ie the name and how long had they been trading – 9 years according to her. She said that she would e-mail me things that I could look at but as yet no e-mail.
    It’s the old saying If it is too good to be true it probably is. I came so close to be suckered in and I am usually the very cautious one.
    This site has been a God send Thank you so very much.


    • Hi Christine,
      Thanks for your message.
      That was a very close call!
      Very pleased you were just on time for not paying them!
      Next time a company calls with an offer that sounds too good to be true, please check the blog or write to us directly.
      Kind regards
      Customer Care

  11. marco says:

    Hi i have been contacted by nettimebroker and received similar proposals as above posts. Have told them i do not intend to make any payment upfront. will see if they call me back. They even told me they have approved finance for the buyer who has made a deposit of $5k…will keep you posted

    • Hi Marco,
      Thanks for your comment.
      Buyers with a deposit paid, yes yes…and then later on their finance won’t be approved or some horrible personal thing happens which will be the reason they cannot proceed with the purchase. We’ve heard them all.
      Let us know what their next story is please.
      Kind regards
      Customer Care

  12. Bill says:

    As I said last week I have returned the contracts unsigned with a request to refund, and also to the nominated company Delta Finance, bi have copies, and both were returned by registered post so that’s another £12.00 gone. this was on the 30th Nov and 1st Dec. Is it too soon to expect a reply or is there something else I should be doing.



    • Dear Bill,
      Not to worry it isn’t money in the bin as you need the evidence of the letters being send for your bank / credit card company when requesting a refund.
      We are sending you an email with more information.
      Let us know if eventually they do reply to you.
      Kind regards
      Customer Care

  13. brian says:

    Regards dealings with NET TIME BROKERS I wish to inform persons dealing with this company
    DO NOT SEND MONEY OR MAKE ANY PAYMENT IN ADVANCE.. They tell you they take no deposit for their service but then ask you to pay a BOND, by way of a credit card this they assure you is refundable after the sale goes through, AND TO ENSURE YOU RETURN THE OWNERSHIP CERT ON YOUR TIME SHARE ONCE THEY HAVE PAID THE MONEY INTO YOUR ACCOUNT. THIS COMPANY IS A SCAM ” WITH LIERS &CHEATS, WHOS PARENTS ONLY MET ONCE ON A DARK NIGHT. BAS******.D FOR LACK OF A BETTER DISCRIPTION.
    P.S. THE COMPANY THEY NOMINATE TO HOLD THE DEPOSIT IS ALSO FROM OUR ENQUIRIES A NON EXISTING COMPANY IN READING CALLED, ” FIRST IMMOBILARITY” (registered as car park company) probably a clamping organisation another doubious lot (legalised theives is a better discription)

    • Dear Brian,
      Thanks for your message.
      You are right, these people are not to be trusted and when paying them money, one ends up regretting this when you finally realise there is no sale.
      But please let us at least try and help you with a refund claim.
      We will send you more information by email
      Kind regards
      Customer Care

  14. Hilda says:

    My husband was looking for a company who would sell our time-share for us & came across this company. They duly contacted us saying that it would not cost us a penny as the buyer would pick up all the expenses. The person we were contacted by was called Chris Taylor. As my husband was at work he said he would take the details of our time-share so he could start to find out if there was any interest with our weeks. The next day he rang to say that he had a possible buyer. My husband spoke to him & he said that we would need to give them our credit details to stand as an insurance until they had our deeds. Later the same night a woman called Sue Mansfield called to say they would be taking £1325 off our credit card up front. At this point I asked if my husband had checked this company was genuine as we were scammed in Tenerife a few years back. My husband then put their details into the computer & came up with their real looking web site. Luckiley at the same time he saw your site. At that point he contacted our credit card company who said that he might be to late to stop the transaction . That day we had four calls all from thi company wanting us to contact them urgently. Tonight my husband has spoken to them & they were having problems getting the money from our bank. My husband just dsaid he would contact our bank to find what the problem is. We will not be having anymore dealings with them thanks to your site.

    • Hi Hilda,
      Thanks for your message.
      That was a very close call!
      Pleased to know you were able to stop the payment.
      Always check the internet before paying!
      Kind regards
      Customer Care

  15. Gemma says:

    can anyone recommend a company where i can sell the timeshare legitimately?

  16. Gemma says:

    Wish i had read all this last week. i have stupidly paid the £1295 on my mastercard and after reading this have contacted the bank to see if i can cancel the transaction and redeem any of the money back. unsure if i will get anything back. lesson well learnt!!!

    • Hi Gemma,
      Thanks for your message.
      Hope your bank is taking notice and pays you back the money.
      We can also give you advice on how to claim a refund in case you need to.
      For resale companies, have a look at the RDO website http://www.rdo.org where you can find a list of RDO affiliated companies.
      Kind regards
      Customer Care

      • Gemma says:

        would greatly appreciate any advice on how to claim the money back. I paid via mastercard if thats of any help?

  17. Glen says:

    Similar to all the above – contacted late Sat Evening given the usual speel about a man wanting to buy our timeshare weeks (a golfer) offered extremely good money but asked to pay £1400 up front refundable of course on completion of sale. Had to decide by today (sunday). Glad we found you web site as we are now staying clear. Is there anyone honest in this business. Have been approached also to convert our weeks to Spice Points at a cost of £5000 but have it in writing we can “get out” after 6 months. What do you reckon?

    • Hi Glen,
      Thanks for your message and glad you found the blog before paying money out to this company.
      Regarding these Spice Points, we don’t have any information, so if you have more information we can investiagte further for you.
      Kind regards
      Customer Care

  18. Alan says:

    I have just been contacted by an Amanda Norcross from Avant Finance, wanting to buy my timeshare, has anyone heard of this lot. I tried to google for information on this company but nothing until i looked at a company called Avantguard Travel and bingo the same telephone number that i was left after the telephone call, they are based in Andorra. There appears to be no contact names on their website.just the usual stuff with testimonials etc. I am very suspicious once again, would this be another Net Time Brokers, i had enough hassle with them this week already.

  19. Bill Eagleson says:

    I think I am going to cancel and try to get my security bond refunded. Although worried I was ok till I read all these negative reports. But I wont half kick myself if it turns out to be genuine. The offer i have is for £9,000

  20. Bill Eagleson says:

    Very surprised you dont know about IBAN (International Bank Account Number) its on your bank statement.

    The International Bank Account Number (IBAN) is an international standard for identifying bank accounts across national borders with a minimal risk of propagating transcription errors. It was originally adopted by the European Committee for Banking Standards (ECBS), and was later adopted as an international standard under ISO 13616:1997 and now as ISO 13616-1:2007. The official IBAN registrar under ISO 13616-2:2007 is SWIFT.
    The IBAN was originally developed to facilitate payments within the European Union but the format is flexible enough to be applied globally and has now been adopted by many Middle Eastern countries as well as most European countries. It consists of a four character header comprising an ISO 3166-1 alpha-2 country code, followed by two check digits that are calculated using a mod-97 technique and a country-specific Basic Bank Account Number (BBAN) of up to thirty alphanumeric characters.
    The checksum enables the initiator of any transaction to perform a sanity check of any specified bank account number on their own computer prior to actually initiating a request. The BBAN, whose format is decided by the national banking community, includes the domestic bank account number, branch identifier and potentially routing information, the only restrictions being that it must be of fixed length and that only case-insensitive alphanumeric in characters are used.

    • Hi Bill,
      Thanks for that!
      Of course we know the IBAN code on our bank accounts, but although you have the IBAN number of the bank of Net Time Brokers, it won’t mean your payment is protected or easily to recover.
      Just didn’t want to give the wrong impression.
      Thanks for your help!
      Kind regards
      Customer Care

  21. Bill Eagleson says:

    Now I am concerned, like others I paid the£1295, on my Barclaycard, which they emphasised must start with a 4 or 5. Initially I spoke with Kate Stevens, then later David Cooper called me back, and a day or so later as I had not received the confirmation e mail as promised, I called them on 0845 075 5850 and spoke to Sue Mansfield. It all seemed very plausible, and so far they have done everything they said they would do. I am concerned as to the payment of this security bond, which they claim they have no access to and indeed do not know where it is, and that only Visa, the client and the the holding company know where it is. The money has gone to a travel agent in Palma, and today I received on very high quality paper, a payment authorisation form along with the cc slips from xxxx Finance, (same name as the travel agent) I also now have the agreement again on good quality paper, and looks to be Laser printed, although nothing wrong with that. Reading the agreement, it seems the monies up front from both me and the buyer, is a security bond, in good faith. The situation being that I will have received all the sale proceeds via the IBAN system, and only then will a courier be sent to collect the time share deeds. In the event that I fail to turn them over, this money would be used to have my name legally removed from the deed, giving them ownership, and similarly if the buyer fails to follow through then there deposit is used for legal manoeuvres. It all sounds very reasonable, and plausible. I have called my Bank, Barclaycard, and Visa, none of them could find anything against this company apart from this website, but equally non of them could understand this anonymous payment system and did not have any knowledge of Visa operating this way, although that could just be poorly trained staff.

    Anyway So far I have not signed anything, I will give it a few days and see what develops, see if they contact me when the paperwork is not returned promptly, and then start a dispute procedure at Barclaycard to try to recover the money.

    PS. Does anyone know of a successful transaction via net time brokers


    • Hi Bill
      Thanks for your message
      Unfortunately we do not know of anybody who had a successful sale with these people.
      Asking for an upfront fee is against the law, and what is this about an IBAN system?
      I don’t think there is such a system.
      Let us email you more information and we’ll take it from there.
      Don’t pay them more money though!
      Kind regards
      Customer Care

  22. Alan says:

    Here is a link i found that i thought might be interesting for you to read.

  23. sue says:

    How do we get the money back from our bank, and does anyone know how we can get rid
    of our timeshares? we got a letter asking for a photo from our passport or driving licence
    they already got the money but they have said this is for payment authorisation ha
    and its from odyssey

  24. Patrick Winterburn says:

    Thanks. I have already tried to do that, but it had already left my account for the bank’s holding account, waiting to be called for. Today I have printed off a statement as of last night, dated 26/11/2011 11:49 and the payment has gone out to Odyssey Consultant, with a reference number, and including £37.27 Commission!

    • Hi Patrick,
      Please keep us updated and if you need further help please let us know.
      Kind regards
      Customer Care

      • Patrick Winterburn says:

        I have now recieved a contrect to sign and return, from Net Time Brokers, and a letter fromOdyssey Group, signed by squiggle in the Admin Dept of Odyssey SL, enclosing a credit card slip to sign and return, even though the money has already left my account! There is a Payment Authorisation (sic) form marked ‘without prejudice’ to sign and returnto confirm that 1295 was debited from my debit card as mentioned above with my full authorization (sic). Neither the letter nor the heavy-weight form have any address or company registration number, though the envelope is postmarked Palma de allorca and has a typed address in the corner – Odyssey SL, Unit 1,26 Cleveland Road, South Woodford, London E18 2AN., which is where the enclosed Envelope is addressed to. Tomorrow I will try to get hold of South Woodford Trading Standards and try to find out if they have cone across these bods.

        Watch this space!…….

      • Dear Mr. Patrick,

        Thanks again for your comment with the update.
        Nice you keep us all posted!
        Let us know what happens with Trading Standards.
        Customer Care

  25. sue says:

    I and my husband have paid these people already and the money has gone from our
    bank so if we would like it back what do we do it was a debit card I am so

  26. john bulkeley says:

    had an offer today of £3850 WOW!apparently e-mail to follow tommorrow that deposit has been lodged. cannot wiat to tell them i have not got a credit or debit card!!!

  27. Mr Kenneth Reed says:

    Hi, We have been cold called on the 21/11/11 by Cris Taylor of Net-time Brokers, (time share offer) with the same items as above, on the 23/11/11 wanted £1395 on credit card number starting with 4 or 5 and that we are protected up to £30,000, also saying about an escrow account, ( spain uses the notary system as far as we know)

  28. Patrick Winterburn says:

    Has any one ever had their ‘deposit’ back? I was silly and paid it by debit card last night

    • Hi Patrick,
      Thanks for your comment
      If it was like yesterday, contact your bank urgently and try to stope the payment through them.
      We will send you more info by email.
      Kind regards
      Customer Care

  29. Catherine Moulin says:

    I have just had a very convincing conversation with Net Time Brokers – so thanks for the comments – it did sound too good to be true so I will be very cautious.

    And the second question is – who can you trust – is there anyone out there who is reliable and trustworthy for buying (in our case, Diamond points)?

    • Hi Catherine,
      Thanks for your message.
      After reading the comments on here about Net Time Brokers I suppose you must have decided yet not to pay them any money?
      Regarding resale companies, try the RDO website, http://www.rdo.org
      At least these companies are affiliated and will work by the rules!
      Kind regards
      Customer Care

  30. Lynne Walker says:

    We contacted Net Time Brokers to sell out timeshare as above and unfortunately paid the £1295 by credit card.We received a CC slip to sign from an Odyssey Group with a London address and the contracts arrived today.We have seen all the above comments and sent off a cancellation e mail and registered letter 2 days ago.We do not intend to sign any cc slip or contract and have asked for our money back.So far NTB have not contacted us. Can you offer any more advice as we are determined to get our money back.

    • Hi Lynne,
      Thanks for your message.
      So no reaction on the letter than?
      We will send the information by email and advice on how to request the refund through your bank.
      Kind regards
      Customer Care

    • robert says:

      I have done the same , but I contacted my credit card company and put the payment into dispute, which they are on with now. The outcome of this could take at least 45 days I have been told. I then told them by telephone where I had to leave a message that I was not proceeding and to pay my money back onto my card before my card company starts proceedings. I have not heard from them yet.

      • Dear Robert,
        Thanks for your message.
        We would insist you speak again with your bank and make sure they flag this payment for investigation.
        We will send you more information by email.
        Kind regards
        Customer Care

  31. Alan Marwick says:

    I was contacted last week by a woman called Katie Stevens who said she could sell our timeshare, lo and behold i have just been contacted by her and she has a buyer and willing to pay a decent price for the timeshare, she has said she will get back to me later tonight. after reading these blogs i am now not so sure i will deal with her, as yet nothing about paying any monies, so wait and see

    • Hi Alan,
      Thanks for letting us know.
      Did they call back?
      Kind regards
      Customer Care

    • Alan Marwick says:

      They called back and said they had the deal completed with the buyers, they then went through all the typical sales pitch and coming towards the end of the conversation came the 1295 i had to put into a holding account, to which i said i would not do and i would seek legal clarification on, they then said they would phone back the next day.as yet still waiting. Not to be trusted, if you are selling something one doesnt have to put up 1295 into a holding account definately a rip of this lot.

      • Alan Marwick says:

        Further info from these people on e-mail just received.
        “Please find attached confirmation and an overview to the procedure.
        Papers will be typed up and posted out to you for signature.
        Verification applied for.
        Upon receipt of signed papers and confirmation of the Verification, the full company balance will be applied for from the purchaser.
        Upon cleared funds to the company we will request your IBAN details to transfer funds to you.
        Once funds have cleared in your account we will instruct a courier service to collect ownership documents.
        Upon receipt of ownership documents the retainer is automatically replaced back on the card.
        Confirmation of completion of sale from Net Time Brokers.”

        Contents of the contract from net time brokers. below…

        “”Further to our telephone conversation regarding the sale of your One bed week XX at The Palm Beach Club in Tenerife , we can confirm the following:
        • The accepting offer which is secured and approved is for a total of £XXXX.00.
        • The sale will normally complete within 8-12 weeks.
        • The £1,295 Guarantee is fully refunded upon completion of the sale via a secure Visa/MasterCard facility.
        • Upon completion of sale the new owners will be responsible for all management/maintenance fees.
        Contracts will be drawn up and sent to you for your signature.
        Once we are in receipt of your signed contracts, the full balance will be applied for from the purchaser. When payment has cleared in your account we will instruct a courier service to collect your ownership documentation, once we are in receipt of these the retainer will be refunded to you in full.
        I hope this is to your satisfaction and we look forward to assisting you for the duration of the sale.
        Should you wish to contact us, call 0845 0755850 between 1pm. and 8pm. UK time Monday – Friday.””””

        All very dodgy…

      • Thanks!
        Indeed very dodgy.
        Maybe we should send them a copy of the Timeshare Directive where the deposits on resales was banned and is actually illegal…
        Kind regards Customer Care

      • Hi Alan,
        Thanks for the update.
        Don’t think they will phone back, they don’t like customers who investigate!
        Kind regards
        Customer Care

      • d lawrence says:

        Same documentation and wording sent to us by e-mail and letter attached.
        However the Company is not Net Time Brokers but First Options trading out of Alcudia and Santa Ponsa Mallorca. No Company registration in any country let alone the UK.
        They are Bradley Harrison, Amy LLoyd and Annabel Charles (this week anyway).
        There are no guarantees that any sale will take place other than you will transfer money to them.
        I don’t trust them because they dont trust me.

  32. ray rankine says:

    sorry ,the amount was £1295

  33. ray rankine says:

    wanting to sell my time share i contacted various resale company’s and got a response through NET TIME BROKERS and gave all my time share details and points allocation to a Russell Andrews who promised to find a buyer.We had an unbelievable offer and he went through a lot of legal technicality. we had to set up a holding company with £12952 with our credit card, i advised him that I would seek advice from my solicitor and will ring him tomorrow.that is where I am now at .
    A David Cooper ,Sally Stokes,and a Sue Mansfield were also mentioned as contacts. The sale was supposed to go through on Feb 17 th. good job i looked at all these comments

  34. John says:

    Hi there, have tonight had contact with this company, from a person called Lucy Fordham. She went through the procedure, as she has with your other contacts, She also found me a buyer within a few days.She wanted me to pay a refundable deposit of £1295. She tried to tell me that if my credit card started with a 4 or 5, this means that the transaction would be insured up to a value of 30,000 pounds. We stalled and told her to ring back. We contacted the credit card company, who confirmed that this is NOT CORRECT. Whilst talking to the card company they went on line and found this site for us, and addvised us of the SCAM. UNDER NO CIRCUMSTANCES DEAL WITH THIS COMPANY.

    • Hi John,
      Glad you checked with your credit card company! Of course it isn’t that easy to recuperate the money and these payments should not be taken lightly.
      Thanks for the advise!
      Kind regards
      Customer Care

  35. joanne says:

    I have also been contacted saying that they have an interested party again with a very attractive offer. I was also told on the first call there would be no cost to myself as they make their money on commission of the sale from the buyer! I only really got suspisious when after explaining the way it all works with the contracts etc that we would be required to leaving a holding deposit which would be given back once our original documents have been collected by DHL and the sale money has been transfered! We are looking to sell so I was over the moon we had an offer so soon but I now think this could be a big money making scam particularly as it mentions on here that they only started at the the of October and the transactions are supposed to take no later than 10-12 weeks, this gives them plenty of time to make quite a bit of money out of people!!

    • Dear Joanne,
      Thanks for your message.
      These people are not to be trusted, and with 10-12 weeks they will have plenty of time to either disappear, or to tell you the sale has fallen through and they will do another offer..
      Kind regards
      Customer Care

  36. david says:

    I have been contacted by nettimebrokers .com they alled me saying that my wife had given them my number. At first they took the details of the timeshare and said that they would only call back if they had a buyer. After about a week they did call ( a guy called Mark wainwright ) and he told me he has a client who has made an offer a very attractive one at that. He asked me to give the go ahead and that his company would sort out all the legalities. No up front Fee was mentioned, when I asked him if there would be any fees, he said no, no transfer fees, and no registration fee. . To good to be true I’ve been thinking. As yet i haven’t told him if I intend to use his brokerage. he must have called me 10 times in the last couple of days. Seeing this post the answer to him will be a big no and a few choice words.



    • des says:

      My wife has just come off thephone with a person called Amanda Boyd of Net Time.com.They first called on monday 7nov ,by wed 9 she had found a buyer, but thought she could find a better offer What do you know, today she came back with a pretty decent offer. Trying very hard to push the sale, explaining there would be no fees to be paid by us.BUT we would be required to pay insurance (refundable ?) because we would still hold the deeds after the money had been paid into our account The insurance could only be paid by credit card. Like my wife said, they sound so genuine. When she rings tommorow, thanks to your blog, she will be told where to go. Des

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