Although we have seen comments about our blog, which put a doubt to the fact that the stories we tell are real or not, we confirm that unfortunately for the victims the stories are real!
The next paragraph is literally copied from a letter we received from a Timeshare consumer who wrote to their resort in distress as they realized they had been fooled!
“We attended a meeting at Bretton Hall Buildings, Chester, Cheshire in relation to a “Justice for timeshare “meeting. I believed the purpose of the meeting was to discuss a ‘No Win – No Fee’ claim in relation to rising maintenance fees.
During the meeting with the Consultants, the purpose of the meeting changed and I was made to feel scared that my children and grandchildren would be left with extensive bills to pay in the future due to a clause in my timeshare contract ‘Perpetuity’ – a phrase the consultants used.
I felt pressured into making a decision to sign documents surrendering my timeshare and sign a cheque for £1000 with a view to paying a further £5975. I also left my membership certificate for my timeshare with their consultants.”
Reading the above, most probably a lot of consumers identify themselves with this story.
Looking at the contract these consumers signed, the following terms and conditions appear: 1. Your Contract is with Club Class Plc, whose business address is: Garrison House, 3 Library Ramp. P.O Box 1323. Gibraltar. (Read our blog with the findings on this address: http://wp.me/p1kmoi-cP)
2. The Laws of Gibraltar shall govern mis agreement. (Well ITRA is registered in the Seychelles, not in Gibraltar!)
3. I / we understand that I/we have applied for membership to Club Class administered by Club Class Plc and understand the associated benefits of the membership level I/we have applied for…
So what we have here is a contract for a Club Class Membership!
What happened to the “Exit strategy”?? No win – No Fee…well they took £6975!!
And what address should a consumer write to if he feels he has been sold something wrong? To Garrison House in Gibraltar? We know they are not there? To the Seychelles? Or to Fuengirola in Spain, the Calle Inca where they are actually based?
We for a start would recommend everybody to write to Trading Standards in Cheshire where these meetings take place, as the authorities should at least be aware of what is happening in their area! We have already send details before and we will do again:
Trading Standards email@example.com
Have you been at an ITRA meeting? Please let us know.