This new company called Hacienda Services with website http://www.haciendaservices.com, has started to cold call timeshare consumers, and are offering a resale which they say they have in the pipeline.
The consumers who have alerted us are all telling us the same story about a first call by a company called We Buy Your Timeshare and then Hacienda Services takes over on the following calls.
Hacienda Services claim to have 2 addresses in Spain, both on the Costa del Sol:
In Torremolinos, Avenida Palma de Mallorca nº15 1 G, Postcode 29620 and an Address in Marbella, Avenida Ricardo Soriano Number 4, 3C, postcode 29600
They have 2 contact numbers, which is a Spanish mobile +34 632636622 , a landline 0034 952 600 352 and a fax number 0872 115 6343, email address is firstname.lastname@example.org
Hacienda is the Spanish word for Tax Offices and it is clearly the intention of this company to confuse the timeshare owners and make them believe they are acting as an official agent.
On their website which was created on the 4th of January 2012 they go as far as displaying logos of the Tax office as if they would be authorized by them. Obviously this is a very serious!
When contacting the timeshare owners they claim to have the sale lined up but that the Spanish Government needs a payment of 11% tax over the purchase amount and in order to pay this the owner has to arrange an NIE number. NIE numbers are tax registration numbers which are used for residents to pay income tax in Spain and for those who own property / real estate in Spain. This does NOT include timeshare, and certainly you do not need an NIE number to sell a timeshare and the government is not charging 11% upfront from a timeshare seller.
To add up to insult, the payment is requested to be done by Western Union Transfer, so that is an unprotected payment to an individual in Malaga, Spain who supposedly works for the tax offices…
After the payment the timeshare owner should receive a bankers draft in 3 weeks’ time.
We know already what will happen after 3 weeks, or at least part of it…there won’t be a sale and there won’t be money in your bank! Time will learn if at that stage they have the nerve to claim even more money from innocent from the owner..
Please be careful, this company is certainly NOT genuine, and has NOTHING to do with Hacienda or any official entity in Spain.
Has Hacienda Services called you from 0034 632636622 ? Please let us know!