The month of January presented itself as expected, very busy with numerous email requests and obviously a lot of consumers have been called before and over the Christmas period but left the questions until after the holidays.
There has also been a slight increase in new companies set up out of the blue who started very active their call campaigns with their dubious offers for resale or reclaims.
One thing we have to mention is the fact that on the Internet it seems certain discussions has started to appear about Mindtimeshare.
As a response to this we published an article called “The truth about Mindtimeshare” where we explain the certain issues raised on these other blogs. Read more http://wp.me/p1kmoi-ex
Please feel free to write to us if you have any doubt about the above as we will be more than happy to answer your questions.
We admit we cannot take on board the investigation of all the dubious things happening in and around the timeshare industry, and our commitment has always been to concentrate on those companies not affiliated to RDO or TATOC as those companies should be acting under the code of conduct of these organisations and in case they don’t it is up to RDO and TATOC to discuss this with the companies in question and demand rectification of their conduct.
In the meantime, please let us insist that our help and advice is free of charge and we are a non-profit organization.
We have noticed that we are receiving an increased amount of requests regarding Reclaim Certificates. This must be due to the fact a lot of consumers are now reaching the 36 or 59 months period and realize the reclaim fails.
On this same account there is also an increased amount of very dubious companies’ cold calling consumers, claiming they will be able to get the money from the certificate for the consumer. Even worse is that a couple of these companies claim to be acting on behalf of the Spanish Government and even display the logos of the Spanish Tax office on their websites.
In February we will dedicate an article to the Reclaim Vouchers and what can be done, or not.
But please for all those who have a reclaim certificate of any kind, DO NOT pay any company for claiming this certificate and DO NOT believe that there is money waiting in a bank account from the Spanish Government to pay out to consumers!
Resume of Articles published:
http://wp.me/p1kmoi-eh Travel Investment Administration
http://wp.me/p1kmoi-eE Resort Direct UK / Direct Resorts International
http://wp.me/p1kmoi-eH PH Legal – Paul Harrison Legal
http://wp.me/p1kmoi-eL Open Plan Marketing
http://wp.me/p1kmoi-eP First Options
http://wp.me/p1kmoi-eT Hacienda Services
http://wp.me/p1kmoi-f3 Consumer Claims Team
http://wp.me/p1kmoi-f8 TRC – Timeshare Resale Consultant
http://wp.me/p1kmoi-fv Timeshare Investment Back
http://wp.me/p1kmoi-fy TS Marketing Services
http://wp.me/p1kmoi-fK Owners Directive.co.uk
For those who had dealings with ITRA, the complete report about this company we posted on our blog is not to be missed: http://wp.me/p1kmoi-em
And for those who received an Email from Club Class with a warning about dubious companies’ cold calling consumers, well here is our point of view on that email: http://wp.me/p1kmoi-fl
We are also pleased to announce that in view of our ongoing improvements to our services, as from this month we will be able to reply our emails in more languages than before.
You can now write to us in English, Spanish, Dutch, German, Italian and French.
As always thank you for your kind messages, comments on the blog and interesting information about the different companies that contact you! Without that we wouldn’t be able to continue!