In the past weeks we have received numerous emails from consumers who were surprised by receiving a Membership fee bill for their DWVC membership, requested by a company called Pro Travel Solutions.
But who is Pro Travel Solutions?
Pro Travel Solutions is the former Timelinx Group. They have been slowly replacing its main holiday club membership Designer Way Vacation Club for the Marketing Agency Agreement Personal Travel Group – www.personaltravelgroup.com for which the inventory is provided by the travel agency Pro Travel Solutions Plc.
Incentive Leisure Group Ltd in Gibraltar ceased trading in January 2011. This company was Timelinx´ last marketer using such name which was operative, as the listed ones at UK Companies House had also been dissolved earlier – i.e. Incentive Leisure Group (Milton Keynes) Ltd. & Incentive Leisure Group (U.K.) Ltd.).
It seems now that in spite of ILG going into liquidation, Pro Travel Solutions is trying to continue their business and is doing mailings to DWVC members asking for the £75 membership fee.
Pro Travel Solutions states their address in the emails they send out as; Waterpark Business Centre, C/Rio Darro 2, Mijas Costa, Málaga, 29649, Spain. But this is very strange as these offices were abandoned last year when ILG went into liquidation and have been empty ever since.
Their contact number is 0871 971 1170
The email they send out includes the following information:
“We have lots of fabulous special offers on www.thetraveller-online.com or if you have any special requests, just give one of our travel consultants a call on 0871 971 1170 and they will search out the best offers.
Remember booking now for your summer holiday means you can take advantage of the Early Bird Discounts, email email@example.com”
Do they really pretend as if nothing has happened and DWVC is going on and people are “happy members” of their Holiday Club?
Who are they trying to fool?
Have you received an invoice from Pro Travel Solutions?
Please let us know!