Hacienda Multi Services, beware of their cold calls!

A new alert goes out for a company called Hacienda Multiservices SL, which has started to cold call consumers with the dodgy pitch about money to be claimed from the Spanish Government.

In their phone call to the consumer they explain the Spanish Government has appointed them to call the timeshare owners and release the funds set aside for timeshare consumers after a court case against different timeshare companies.

Hacienda Multiservices SL  has a website http://www.haciendamultiservicessl.com which was registered in November 2011.
They mention 2 different offices on their website, one in Spain and one in Portugal:

For Spain; Calle Rebeca 55, Urb. Camposol, Mazarron, 30870 Murcia
Mobile pone 0034 632 092 075

Portugal: Av. Da Liberade nº 194, 1250 – 147 Lisboa and telephone 00351 21 798 01 02

Email for both offices: info@haciendamultiservicessl.com

After their initial call, the consumer receives an email (full of serious spelling mistakes!) where it is explained on how he can release the funds, with 3 options to take.

1. Arrange an appointment with the relevant representative at Ayuntamiento de Malaga (Townhall of Malaga), should you choose this option we would like to make you aware of the following; All non-residents must be accompanied by a qualified translator, the translator must be registered with the Spanish ministry of interior to comply with the regulations the cost of this will be 262€ per day + IVA. Your appointment will be made within 21 working days & you will be given 72 hours notice of the appointment time & date. Following the appointment you will receive payment in the form of a bankers draft within 23 working days which will be accompanied with the relevant Modelo 210 form for re-imbursement of costs/taxes incurred as a non-resident.

2. Appoint your own Abogado (Solicitor) whom must be registered with Colegio de Abogados to comply with the regulations, the cost of this will be 940€ per day + IVA, we must inform you that these costs are non-refundable, the process using this method would be concluded within 7-14 working days and you will receive payment in the form of a bankers draft which will be accompanied with the relevant Modelo 210 form for re-imbursement of costs/taxes incurred as a non-resident 24hours following the Abogado concluding the matter.

3. Settle the IVA that you are liable for by forwarding the payment to your nominated tax official as stated on Modelo 214. The payment will be made within 48hours in the form of a bankers draft which will be accompanied with the relevant Modelo 210 form for re-imbursement of costs/taxes incurred as a non-resident. This payment can be made via the
secure transfer system Western Union, the closest branch to your post code is; KILROYS, 5 HOWEGATE, HAWICK, TD9 0AA. The Western Union system works on formal identification, which means that both sender & recipient use the system with their own identification such as a passport. This offers greater security for both parties concerned.

Dear me!!! Who would ever go for the 1st or 2nd option? NOBODY! So let’s go for number 3 and pay by Western Union close to 2000€ in the name of an individual who supposedly works for the Spanish tax office in Malaga. Why Malaga? Was Hacienda Multi Service SL not based in Murcia? Travel 300 kilometers to Malaga if you have an office around the corner?

PLEASE be very careful with these people as obviously they are not connected to the Spanish Government, there is no money in funds waiting and never ever will the Spanish Tax office require upfront tax payments through a Western Union payment in the name of an individual!

Have you been called by Hacienda MultiServices SL from telephone 0034 632 092 075 ?
Please do let us know!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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7 Responses to Hacienda Multi Services, beware of their cold calls!

  1. Gus says:

    Just been contacted by Hacienda telling me they have two cheques for £1200 & £7900 from Spanish Government refunds for earlier mis-selling. Said she would call back in a few minutes after speaking with her account manager to see if I could get a reduced release fee. In the meantime I went on Mindtimeshare website and investigated cold caller list. As soon as I mentioned the words Mindtimeshare and Scam the phone was thrown down at the other end. Result

  2. eve says:

    I have been contacted by Maria Garcia who says they took a class action for 38 people including myself against Incentive Leisure Group, Club la Costa, last Thursday in Spain and I was awarded £13,100. I have forms which look official about non residency in Spain. I have to send a Western Union transfer to James Gregory Weir Prosecutor E1565 for his costs in the case. On Saturday I will receive a courier with my Bankers Draft. My Court Reference is KBD2946, I have already paid £399.14 in June to them as T & D Recovery. – Can anyone send me real advice and confirmation about this matter.

    • Dear Eve,
      Of course we will email you with more information as we have done before. But please in this case, DO NOT PAY a penny to these people as this is a clear scam!
      There is no such thing as Western Union Payments to individuals for taxes or other official charges.
      Neither do you need a residency number, first of all because you are not a resident and secondly you don’t own real estate or an asset in Spain, a timeshare is not a real estate.
      Don’t send them any money as it will be almost impossible to get this back.
      Customer Care

  3. mrs rose says:


  4. Mr William says:

    I Have just been contacted by Summer Sun In Malaga Spain who say they have a buyer for my Club Class Membership for £8400 Completion office tel No s 0034602108725 & 0034602113194
    They say I need to send 15% Tax £1260 to Mr Gregory James Weir from the Tax office.Form 214 was sent from haciendamultiservicessl. I suspected this was a scam .I told them I would do the transfer on 4.04.12 to give me chance to check them out. Mr W Lawson

    • eve says:

      Can you let me know what you did Mr Lawson with regard to the Tax form to Gregory James Weir. If you did send it did you get your money as I have also to send to the same man. URGENT REPLY NEEDED

      • Dear Eve,
        Please if you haven’t paid yet, DO NOT PAY! This is a scam. There is nobody in the tax office charging money on his own personal name through Western Union, ever. Stay away from these people as they only want your money and there is certainly no money waiting to be transferred to you. I am sorry.
        Kind regards
        Customer Care

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