Cold caller Consumer Advisory Solutions is offering timeshare consumers to claim on their behalf using the Consumer Credit Act.
Consumer Advisory Solutions has also a website with information on the consumer credit act www.section75.net
This website was registered on the 30th of March 2012 although the agent calling assures the consumer they have been doing this for the past year and also on the website there is a mention on the amount of consumers already satisfied with their services.
Consumer Advisory Solutions does not provide a phone number on the web but you can ask for a call back.
We do have the phone numbers which are all UK numbers 01244 470 131 , 0207060 6042 & 01243 828 330
The agent from Consumer Advisory Solutions does explain the consumer they are based in Tenerife.
For the service they offer there is a charge which seem to depending on how much they calculate the claim, but for a claim of around £14000 they ask £600
This charge does guarantee the consumer the claim will be resolved in 3 months if not the fee will be refunded.
Sounds all good to be true, and there are a couple of questions we have about this company.
First of all, they cold call, which brings us back to the ongoing question where did they obtain the personal details?
And last but not least the upfront fee. We do understand that a lot of people might prefer to pay a company in order to get the paperwork done and no headache or hassle. But it is certainly not the case that a refund will be resolved quicker because you use a company, or that a denied refund would not have been denied if it was done by Consumer Advisory Solutions or any other company.
Claiming under the Consumer Credit Act 1974 Section 75 is regulated by certain guidelines i.e. the payment must have been done by credit card and there are 6 years to claim from the date this financial transaction took place. The consumers’ needs though to proof he was mis-represented or a breach of contract has taken place.
If a consumer reunites these conditions, they can easily do this claim for themselves and there is no need to involve a company for doing this.
We receive daily emails from consumers who have claimed under the Consumer Credit Act after asking us for advice, and we can assure you it has NOT taken years and indeed a couple of months, all depending on the bank and the reasons for the refund claim.
Have you been cold called by Consumer Advisory Solutions from 01244470131 02070606042 or 01243828330 ?
Please let us know. You can place a comment on the blog or send a direct email to firstname.lastname@example.org