An apparent new company by the name of KSM Solutions has started their cold calls this week.
KSM Solutions from Duke Street, Reading, Berkshire RG1 4SA cold calls timeshare consumers with the news that they have a buyer for their timeshare membership.
The telephone number from KSM Solutions is 0118 3842131 and they are registered at the UK Companies House under the number 06406128 although the address is not the same.
After the normal pleasantries the agent from KSM Solutions sends out the confirmation email with the details of the supposed upcoming resale.
In this email it is explained that the timeshare owner will need to pay “liability insurance”. This insurance seems to differ between customers and we have seen request for amounts ranging between £650 and £1200
Unfortunately it seems that KSM Solutions is not aware of the European Timeshare Directive where taking upfront fees for timeshare sales has been banned.
Between the cold call and the upfront fee request we recommend consumers to be very cautious when dealing with KSM Solutions
Have you been contacted by KSM Solutions from 01183842131 in Berkshire? Please let us know!
You can email us to firstname.lastname@example.org or place a comment on our blog.