Newsletter August 2012

Dear All,

August 2012 is over, a very busy and hot holiday month (in Spain) with of course the unforgettable event of the Olympics in the UK.

You would think that with all this going on consumers wouldn’t find the time to write or at least leave it till later..but no, this didn’t happen and the inbox kept on overflowing also in August. We do apologies for those who had to wait a little bit longer than usual for the answer to their queries as of course we were working with skeleton staff only.

But we still managed to reply to close to 800 emails, of which 500 were new inquiries. And surprisingly there was even time in August for new dodgy companies to see the light and start cold calling. 22 new companies were detected in August and that brings the total this year up to 196 new companies!

Activity on the blog didn’t see a down crease either and we closed the month of August with over 38.500 visitors!

We are aware that with this tremendous amount of followers on the blog, twitter and consumers who write to us regularly about the calls they receive, the dodgy companies are feeling quiet “uncomfortable” to say the least.

We have noticed that there seems to be an awful lot of name changes going on, office address changes, telephone numbers and even billboards taken down after the name appearing in our articles. Thanks to alert consumers who continuously keep us updated we are able to inform about all these changes and make sure we avoid as many victims possible of these dubious set ups!

This month we have also received a lot of messages from consumers who finally after a long wait of several months, got their money refunded through the Consumer Credit Act. Not only those who paid an upfront fee to a dubious resale, but a lot of consumers as well who obtained a full refund for money paid to Club Class and DWVC in the past. So don’t ever think the banks won’t refund, because that is not true and it is possible!

Congratulations to those who got their hard earned money back and for those who are still waiting or haven’t started yet, don’t give up and do go ahead as it will be worth the try!

This month’s articles on new companies:                                  Justado de Málaga                                  Úbeda Félix y Asociados                                 KSM Solutions                                  PI Legal Services                                  Grain Estate Agents                                 Como Viajar                                 Transparent Consultancy Services                                  A to Z Claim Services                                 HM Recovery Consultants                                 BRC Associates (RCB Associates)                                 Asociados de Agencia Tributaria

If you have been called by a company regarding your timeshare, don’t keep it to yourself thinking we “already” know about them and you don’t need to tell us. Every single call is important for our investigations and we really appreciate all your help.



About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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20 Responses to Newsletter August 2012

  1. tina says:

    Excalibur seem to be doing the calls again, offering money for Club Class memberships 😦

  2. Keith says:

    From Keith,
    Hi Alberto, Earlier this week I saw an advert on the website by a company offering to sell your timeshare. It was by tel. 01202 935012. I e-mailed and indicated I had two timeshares to sell, and after a long drawn out story about the company, they said they would ring back with a valuation. They susequently rang back with a valuation of £8000+ for a two bedroom duplex and £5000+ for a studio, both in Tenerife. These high valuations immediately put me on my guard, and as I have done previously, said I wished to lower the valuations to bring about a quicker sale. This they rejected, as they said they had recently sold similar timeshares for these values. It did not ring true. I then waited for the inevitable fee up front. This came pretty quickly. They proposed I take out a five week holiday let at £295/week, in exchange, besides the holidays they would market/sell my two timeshares at no extra cost. I told them I would not proceed down this route and asked what would be their commission for the two sales. They informed me it was £295 x 5=£1475 which had to be paid upfront!!! I politely!! declined and closed. Other companies mentioned were ;

  3. Sandra says:

    We get calls all the time from people offering to help get monies back we paid to ILG, but we paid by debit card and they all want monies up front so not playing game with them!!!

  4. ann says:

    We ran into club class back in April in Tenerife…it’s now safe to say we got our deposit reimbursed using section 75. Thanks Alberto for your guidance and support!

    • Richard says:

      Ann, we were sc***** by club class in Benidorm to the tune of £5800, although we got our deposit back off our credit card company we are still out of pocket by alot. We holiday in Tenerife often but did not know club class were there, can you tell me where about you encountered them as I would love to pay them a visit. I am going back to Tenerife before the end of the year, seems like an ideal time to see how they will respond to me turning and how they answer my questions. Thanks

  5. Alan says:

    Hi Alberto, still following all of your blogs even though have not been in touch for a while. I am currently pursuing my cash back claim from the Timelinx organisation using section 75 of the consumer credit act against my credit card company ,things seem to be progressing ok but they need to know the history behind the Timelinx company such as when did they go into administration & who are the liquidators etc.I am unable to discover any of this information and was wondering whether you might have anything in your archives relating to this company.they were registered as Timelinx Travel Services S.A.registered in Spain A-29180777 CIAN Number29661-3. IATA Number78286434 . Anything you can discover would be greatly appreciated Alberto & you can either email me or post any details on your website which might benefit others which I am sure there are thousands ,Good luck & keep up the good work .Thanks in anticipation.

  6. Chris says:

    Well Alberto I wrote a comment way back in February with reference to GC Resorts, we had bought a 3 week block of holidays. We still have not taken ONE of these holidays yet and why, well every time we phone to ask for one of our vacations they can never come up with where we want to go. They keep offering us Tenerife but we say no, we dont want to go to Tenerife, we have asked for Lanzarote, Marbella, Algarve but they still have not given us any options. So three months ago we asked them to give us any holidays as we are retired and free to travel at anytime, we heard nothing. We then phoned them again 6 weeks ago and said we were fed up and wanted our money back, she said we did not have just cause for them to reimburse us ?? So we gave them one more chance and said we are free ”ANYTIME” in October and November so come up with anywhere that has vacancies. Six weeks later we are still waiting and nothing has come through. We are going to give them a few more days, telephone them again and if nothing is resolved I shall be not only taking it to my solicitor ( we have one in Spain also ) but also to the British Press. It is not the money so much as the way they are treating good honest hardworking people who have worked hard for their well earned cash and they are literally stealing from them. Luckily a close member of our family is the editor of a well known newspaper and although I would never dream of using his position normally I now feel it is in the publics best interest to hear about this double dealing company, also when we have telephoned they sometimes use the name of Blue Med or some such other name??? Keep telling people about these companies as they are shysters and this chap Eugene Kyser wants showing up.

    • Jo says:

      Sounds good, Chris. Keep up the good work. I am a New Zealander and it is very difficult for me to deal with matters like this on the other side of the world. Is your Lawyer in Spain up to speed on timeshare matters? If so, I would be interested in getting his /her email details, please.

  7. rena mcl says:

    good work alberto, thanks for your help in the past, its time we got rid off these people.

  8. dave says:

    hello please could you help in information on how to recover money paid to club class

    • rena mcl says:

      hi dave we got club class 7years ago sent all documentation for £6000.00 due a year past but have never even had a reply, we paid by debit card so have no come back, if you paid by credit card you can claim. good luck

  9. Nick says:

    We were invited to the offices of ITRA near Bristol ,earlier this summer, to enable them with building a client base for a “Class Act” they termed it . A base to present legal proceedings in order to gain recompense for miss-sold Time share, no- win- no- fee, the usual preamble. We thought the address was familiar and on arrival our suspicions were confirmed , it was the same location some three years previous when we were sucked into the DWVC and Leisure group scam. For which we have got full recompense since under sec. 75 etc. I will add no monies were exchanged on this occasion.

    • rena mcl says:

      what is section 75. we have the same group paid £4800 never got a penny back, but we paid by debit card

      • Nick Garland says:

        Section 75, I believe that`s what I would call the collective term for making a claim if you use a credit card to make a purchase in the UK over a certain value. In this instance we paid a deposit using our credit card and the balance by bank draft at a later date. We were pleasantly surprised to be receive a full refund from our credit card company. I wonder if card companies are being more wary and selective seeing that this kind of malpractice is rife !

      • Hi Nick,

        We have made several attempts at conversations with the main credit card companies without success. It seems they do not mind losing money.

        Alberto Garcia
        Director of Mindtimeshare

  10. Jacqueline says:

    Hi we had ‘bought’ a break with UK Minibreaks in 2005 but never did anything with it. We were called to remind us about this and we agreed to go to Chester. We were told we would have to go on a presentation about elling our timeshare points. The company is called ITRA based in Chester. We are now being charged for the 2 nights as we did not meet the requirements. ITRA claimed they will be taking RCI to court just like in America. We knew this was a scam and felt lucky to get out. Have you any info on ITRA please/ We are taking advice as to whether we need to pay as we feel UK mini break conned us. Yours Jacqueline

    • T says:

      Think about ITRA. They used to be called International Timeshare Resale Association, now they call them selves International Timeshare Refund Association, (something like that). That says it all. We attended one of their sessions to get involved in a Class Action and refund for a timeshare. We then talked about Club Class and they offered to buy us out of Club Class for the grand sum of £1,500, us to pay to them! We didn’t wait to hear more. Steer clear. They have even written to us since to say they understand our suspicions and offering to put usin touch with a satisfied customer. Hmmm!
      Incidentally, we just put the phone down on cold callers now.

  11. Iain. says:

    I’d like to echo that sentiment, Alberto if you are ever in Scotland let me know I have a bottle of malt whisky with your name on it :0}

  12. David cowan says:

    Please please please keep up the good(no excellent ) work

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