Newsletter September 2012

Dear All,

Slightly delayed this month due to the news we received last Friday, and which we thought was more urgent to publish than the Newsletter. Indeed the news we refer to is the one about the BIS ruling against the Club Class Group of Companies and the wound-up of 7 of their companies.

This long awaited news was received with great expectations, and it has been very satisfactory to see that the BIS has perfectly understood how this company works and how they have duped numerous timeshare owners out of their money. (Review published this morning

The BIS also dedicates harsh words towards ITRA, which although not included in the wound-up itself, is pointed out as part of this set up.

It is exactly companies such as ITRA, EFTAG and RIOCC that have generated most inquiries during this last month. After the holiday season these companies have started an active cold calling campaign to invite consumers over to their offices in UK and Spain.

Various new “Action companies” were detected by the names of Multi Claims, ISLA and RCI Action Group, but with research it became soon very clear that these companies were set up by ITRA as well.

And other Claims companies with similar set ups were also mentioned, such as Professional Services International- PSI cold callers from Fuengirola/Los Boliches in Spain and Resort Claims Direct

Reclaimgc also found the need to do a slight change in “strategy” and started call campaigns through companies such as Timeshare Refund NetworkTRN  or Claims Directive

Please be very careful when any of the above mentioned companies call you, as they will always tell you that you qualify for a claim! But once in their offices, you will soon realize that the claim is not the purpose of the meeting and the additional services offered will cost thousands of pounds!

Last month was also the month in which we finally launched our website and we would like to thank all the consumers who have kindly send us their feedback and ideas.

On the website and also on the blog, we have now created a separate item for Cold Callers.



Blog articles we published in September are about the following (new) companies:

Imperial Strength                 

The Jeff Randle Group        

Direct Consultancy Group 

Callejo García                         

Turner & Co Properties       

The Vacation Outlet             

West Management                 

Credit Me Back                         

Anderson & Crane                  

Agencia Mundial                     

Holiday Exchange Outlets  

ASP Financial Group             

Many thanks for keeping us updated about all the (cold) calls received and the copies of the emails these companies send you.

It has been proven that by continues providing the updated information a lot of consumers have been saved from falling into the trap of these dubious companies. So please keep the information coming!



About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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9 Responses to Newsletter September 2012

  1. Taff says:

    Sell my Timeshare are still contacting me. The latest ploy is a three night stay in a four star hotel in Bournemouth. I do however have to contribute towards the cost. They are guaranteeing to buy my Time Share, I have heard that somewhere before, last year from Paramount the same company. Once again BEWARE all.

  2. Bill says:

    For the 3rd time in the last few months Joanne of this company named
    called me re- ILG section 75 claim does anyone know them ??? they claim to have recovered from ILG section 75 over £1 M +++ for numerous clients.. they Charge upfront fee of around £800 I attach a section of their letter to me
    Thank you for taking the time to talk with us today, as requested our website address is,

    We have processed many claims for Holiday Clubs and most of our clients have received all of their purchase monies back through Section 75 of the Consumer Credit Act. All claims are administered in accordance with Section 75 of the Consumer Credit Act and we assist you with your claim, driving the case forward and not simply giving up at the first hurdle, taking the claim all the way to fruition.

    And so it goes on asking for paperwork etc…

    I have not committed any funds or agreement as i do not trust them.
    Would welcome a positive responce or confirmation of satisfied client (s)

    Thanks Bill

  3. L S says:

    Today i had an email from premiere travel / club class with an offer of a holiday to Paris, i replied “i thought club class concierge, premiere travel etc had been wound up by the courts” they replied” we are alive and kicking” this came fron “jessica”,

  4. Peter says:

    Hi Alberto,
    A few weeks back you wrote to me regarding the scam with Emerald Rock Holdings but have not heard from you since – do you have any good news that I may be able to follow up.It was about them selling my Club Concierge .

    • Darrenliam32 says:

      Hi Peter – I hope this helps as I was in direct telephone contact with Club Class over this matter and was told that they would let you relinquish your membership (no cash back I’m afraid) because they NEVER transfer ownership. I went into the members site yesterday which had a huge message mentioning scamming companies and for us to be diligent – pots and kettle I say! Up until this year I have paid their fees since I thought that my Cashback might be in jeopardy but shall pay no more to these people. I could not get on to their holiday selling site but don’t know if they have themselves gone out of business yet or else why is the site still in situ. Regards

  5. Marlene says:

    Thank you very much for this information,I do get about 4-5 phone calls per week.Club Class has stolen 2 of my times share including Anfi a top class time share,

  6. Valerie says:

    To keep in front of scammers – ‘NO’ and when they persist, ‘WHAT PART OF THE WORD NO DO YOU NOT UNDERSTAND?’

  7. Darrenliam32 says:

    Only this morning we received an offer to “buy” our Club Class membership. How they knew that we have not been able to use it but they told me that as our account had been inactive they had a client that would want it straight away – pay insurance to them and don’t relinquish deeds until money in our account – when I said that we could not afford to pay any money up-front she quickly decided to go off the line. I mention this because this person’s voice was really plausible and she sounded like a very concerned aunt! Of course we didn’t fall for it, loosing over 8 grand is quite enough of a scan in any person’s book. Also the RCI one keeps popping up on email along with a new scam – not holidays this time – but apparently our Inland Revenue owe us various amounts in refunds from £4,000 up to now around £1l00 all they needed was our bank accounts details – of course I deleted this – but they email many times so some people must have been caught by this scams. If I was owed any money from the Inland Rev, you can be sure that I wouldn’t do this by email only through their proper channels but the part about us due to receive a refund – ah! wouldn’t that we nice if it were true!

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