Newsletter October 2012

Dear All

October has been an extremely busy month after the breaking news of the wound up of 7 Club Class companies. Visits to the blog have been higher than ever and we closed the month with a total of 47.554 visitors and the busiest day was the 10th of October with 2915 visitors.

We are certainly extremely pleased to see that we are reaching such a large audience, and we have no doubt that a lot of “damage” could be avoided thanks to people researching the web and finding our blog and website.

Although Club Class has been the subject of discussion this month, we would like to take the opportunity of this Newsletter to remind all that there are so many other dubious Discount Clubs around and consumers are still falling into these traps.

DTMC’s or Discount Travel Membership Clubs are most of the time sold under different purposes.

Due to the changes in the Timeshare Directive and the stricter rules on cooling off and deposit taking, we have noticed that a lot of marketers who are selling these memberships have become very “creative” in order to avoid the Timeshare Law.

An example of this is Leisure Alliance, currently sold in Fuengirola and Tenerife, a new name for a Club Class Membership, but where people are sold on a basis of a lifetime travel-club but when it comes to signing the paperwork it states clearly it is only for 12 months! Keeping in mind that there is no obligation for cooling off and deposit can be taken for those clubs with duration of 12 months or less, you realize the paperwork is actually made up to match this.

The “Travel agency software” sold by HSWUK, ORA Vacation or now Via Gulliver in Tenerife is again a very tricky one. You don’t really buy into a club, and it will be difficult to proof to the bank/credit card company when requesting a refund that you were told other things than what you ended up with. Because this software, once the consumer receives the activation code, and manages to get it working turns out to be reservation websites where anybody can access and the discounts are open to everybody. So paying around £6000 to get to that conclusion is a hard lesson!

Voyager Travel / Lifestyle is another one that people sign up for when in reality they went over to Gran Canaria. Consumers are invited by Reclaimgc  to come over and discuss a claim against their timeshare company but end up in a presentation for Voyager and actually get a “discount” on the costs of the court-case if they join Voyager. No cooling off, deposit taking on the day, we have heard it all.  Once the consumer realizes there is hardly any availability and all they can do is go back to Gran Canaria, it could be too late to claim a refund.

And last but not least we have the DTMC’s consumers sign up for without actually knowing it. These are the ones offered to consumers after a dodgy resale offer has fallen through (with upfront payment) and they get the famous “second offer”. All off the sudden their own membership is no longer attractive for the resale market, in spite of being told there were buyers lining up in the first place.. And the best thing to do is change to a different club which will be sold on straight away. These clubs are for example Kudos5, Continent Connections, Breakaway Destinations and Essential Travel. Amounts of around €2000 are quoted for this change; money that “of course” will be recuperated after the sale and worse of all has to be paid by bank transfer. Needless to say the sale neither happens afterwards, refund claims are almost impossible and after 12 months the consumer receives a bill for membership fees and threatening letters if he doesn’t pay!

We are almost sure that we must have missed out some names above, but the “modus operandi” of these clubs are all very similar and if you find yourself in the situation of signing the paperwork, please be aware of the fact you might end up with something you never wanted!

If you have been dealing with any of the above mentioned companies or similar, please do not hesitate to ask us for advice by emailing:

Articles we published in October on the blog:

Canillo Lopez                                    

Consulting Inmobiliaria Gilmar     

Consumer Advisory Services         

Destinos Turisticos                          

Eclipse Vacation                               

Lake Harvest International            

Palm Travel Solutions                     

Silver Lining Security                      

Verde y Navarro                              

Please note that on our website and blog you can find an updated Cold Caller list with all the names of companies we have received inquiries about. There is also a PDF document with all companies that have been calling for the past year and links to the articles on the blog.

Always worth checking in case of doubt! And if you have been called by a company that does not appear on the list, please let us know as soon as possible so we can alert other consumers!

Many thanks for being with us!



About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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9 Responses to Newsletter October 2012

  1. wendy says:

    Has anyone had a phone call from Money saver Group saying that they can recover money from incentive leisure ?

  2. Brian says:

    My dad was co**** into signing up with Continent Connections with its ridiculous membership conditions. He has now received a final demand for £237.60 for missed membership payments and a demand for £297.00 for the membership to be terminated. If this is not paid by the 15th March they will turn the account over to ‘Suisse Solutions’ for further handling.

    Has anybody had any dealings with them?

    At some point I will probably tell them that my dad died in October 2012 and that contract law provides that the contract is no longer valid due to o legal frustration…

    • john says:

      dear brian
      yes we have had the same as your father
      have you done anything
      suisse solutions appear to be neighbours of continent connections
      but cannot find out board members of each company
      john and georgina

  3. Charles says:

    HI I HAVE RECIEVED A NEWS LETTER FROM, RESOLVED CLAIMS LTD . With an office in MILTON KEYNES. with quote At last customers of “Designer Way Vacation Club” and ” Incentive Leisure Group” are being offered a genuine chance to recover their money ! on a no win no fee bases, also a Form of Authority, requesting credit card number and provider.

  4. Peter Markus says:

    haben Sie Informationen über diese Firma > <?????

  5. marrion says:

    Further to my earlier e-mail I have just been contacted again by the guy from RIOCC (John’) I merely said I told them one or two days ago I was not interested and put the phone down. Talk about time-wasters. Marrion

  6. ian b says:

    Just got a new one SECURE TRANSFER HOLDING, BAVIS HOUE, 69-77 HIGH STREET, CROYDON, SURREY. CR0 1PO Same spiel etc.

    Ian B.

  7. Mary Thomson says:

    Do you have any information on this company.

  8. Audrey says:

    Can you tell me if Club Class Holidays are still in business.

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