They caught the attention of Tony Hetherington, as a consumer made him aware of the very dubious practices of this supposed timeshare resale company.
As the consumer explains, SPMS contacted him for the sale of his Timeshare in Malta, and as a matter of fact they already had a buyer lined up for it. Great news and even better because the price they were paying was 3 times more than the owner expected ever to get for it.
Slight hiccup was the fact his timeshare is in Florida, slightly further away than Malta. But SPMS did find this an objection and still wanted to go ahead with this great deal. Just needed a “liability insurance” fee of £995 from the owner to make sure all would be processed correctly.
The alarm bells obviously rang the whole way through this telephone conversation, and luckily this timeshare owner knew about Mindtimeshare and double checked the website.
As quoted in the article of the Daily Mail, the timeshare owner read our publication about the New Timeshare Directive and the fact that upfront fees are illegal.
Another issue that made the timeshare owner suspect was the fact that Simple Property Marketing Solutions asked him to transfer this “fee” to a bank account under the name of Simple Property Solutions Limited
This is obviously another company name, and for those who are not aware of this, the fact that you pay by credit card to a company but the charge is actually done under a different name, may obstruct the refund claim and in a lot of cases consumers have seen they couldn’t get a refund under the Consumer Act at all.
This issue was discussed in an article in the Daily Mirror and it reads as follows: Daily Mirror: “A possible pitfall is the need to prove a “debtor-creditor-supplier” relationship – ie the person you pay needs to also be the one that provides (or is supposed to provide) the goods or service.” http://blogs.mirror.co.uk/investigations/2011/02/can-i-claim-back-money-from-il.html
So the timeshare owner who received the offer from Simple Timeshare Marketing Solutions wasn’t wrong when suspecting a dubious deal. In spite of him writing to the supposed Company owner, and trying to call the 0845 319 4874, all of the sudden there is no reply and it seems they are no longer there…
If you want to read the full article from Tony Hetherington then click here: http://www.thisismoney.co.uk/money/experts/article-2231132/Simple-Property-Marketing-Solutions-says-sell-timeshare-upfront-fee–con.html
If you want to have a look at the Timeshare Directive as the above owner did, then go to our website: http://www.mindtimeshare.com/Info/Timeshare-Directive.htm
If you have a similar experience and need further help with a possible refund claim, then please email us at firstname.lastname@example.org or place a comment on the blog.