Indeed another cold caller, Golden Sail Services who claim to be Timeshare reseller.
Golden Sail Services is based in Portugal, the address is Rua Bartolomeu Dias 8, Cerro Alagoa, Albufeira.
Phone number 0845 154 1745 and Email: info@goldensailservices.com
They also run a website www.goldensailservices.com which was registered on the 9th of November 2012.
On the website from Golden Sail Services there are no company details such as Company Registration number, but in the “About Us” section it is mentioned that the owner is Simon Donovan.
Golden Sail Services builds up a nice “relationship” with the timeshare owner before getting into the real business.
Several calls are made to explain the have a possible buyer, the amazing sales price, there won’t be any upfront fees, the buyers are placing a deposit in a holding account, etc, etc.
After 3 or 4 calls finally the penny drops when they ask for a £1000 default guarantee.
Another name for what we still see as an UPFRONT PAYMENT and which is illegal and against the Timeshare Directive.
So yet again we need to alert about a timeshare resale company, this time Golden Sail Services as with the cold call and the upfront fee it doesn’t really look good at all.
Have you been contacted by Golden Sail Services from Albufeira in Portugal but with UK phone number 08451541745 ?
Please send us a message through the blog or by email to customercare@mindtimeshare.com
My mum has been called and chatted up by them. My mum has ceased paying her maintenance of her timehare a few years ago & understood her ownership of them ended with that. GSS salesperson said that she would still own them and that they had secured a sale of over £5k for these weeks but the buyers were trying to sort finance. I didn’t believe it was legitimate and having got the company name at last, was able to search and your website confirmed my belief. When they call my mum, I’ve asked her to get them to call me. Thank you for you help with this.
Update- After your wonderful advice my parents have now received a full refund. I do hope Mindtimeshare continues to help prevent these events.
I am pleased I have read all this because I have been contacted a few times by Golden sail services I tried to find a website for them but typed in sale not sail anyhow I have been called today they said they will call me in a few days to let me know if finance goes through
they also told me that there is no fee on my be half involved anyhow
Thank You Mindtimeshare
My parents were at the receiving end of this fraud. They were super friendly and managed to totally convince them that this is a valid offer. Now my parents are out of pocket by over £1000. Be warned!
It’s thanks to this site that I was alerted and prevented any further robbery.
Thank you Mindtimeshare