The resale offer from Official Transfer Services based in Switzerland


A new resale company has seen the light, this time by the name of Official Transfer Services or OTS.

There seems to be mixed opinions about if this company is a cold caller or not, but after looking at their resale offer we have other serious issues to worry about.

Official Transfer Services OTS has a website which was registered in August 2012.

The address on the website is Klingenstrasse 4 8005 Zürich in Switzerland.

Telephone number (UK) 0845 508 7004 and email

On the website they claim to be a group of Timeshare and Real Estate professionals that have been working all together over 50 years in this industry. That is a long time!

After the initial call, the timeshare owner is informed that they received an offer for his timeshare. An offer that exceeds all expectations!

The purchase price is agreed and they also confirm that the “solvency screening has been passed by the purchased and the sale is guaranteed”

The sale will be processed in 8 to 12 weeks, and even more amazing the money will be paid out to the owner before he surrenders his membership!

Of course, such great trust needs a backup, and for that Official Transfer Services requires a default guarantee of £1895 UPFRONT.

Shame that between all these years of experience in the industry, not one of these professionals checked on the Timeshare Directive and knows that upfront fees are banned and against this law.

If you have been speaking to Official Transfer Services OTS from Zurich and with UK phone number 08455087004 we would like to know.

You can email us at or place a comment on the blog.

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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25 Responses to The resale offer from Official Transfer Services based in Switzerland

  1. Neet says:

    Sadly, we too were conned out of £1296 by Paul Davenport of OTS – we have claimed it back on our credit card and now HFI of Gainsborough have challenged this and provided copies of our personal documents to the credit card company. They have no letterhead showing a company address or telephone number and it has just been signed with a squiggle for a name and The Manager. We now know that the reason they have no letterhead is because they are just a postal address. They are also in breach of the data protection act by forwarding our personal information to a 3rd party – the credit card company.
    We have had to respond to our credit card company regarding HFI’s challenge and presently await the outcome.
    Funnily enough, we have heard nothing further from OTS -although another company did contact us -I cant remember their name, so OTS are also in breach of data protection act for passing our information on.

    • Pauline says:

      DON’T part with any money, you will have no sale, a complete scam. I lost £800 which my credit card company won’t pay back as OTSvery cleverly didn’t break the rules!! I would appreciate anyone out there who could help get the money back!

    • Tim says:

      Tim reports that his credit card company have agreed to repay the £1895 paid to HFI last November together with interest lost. They are prepared to accept it s a loss as HFI are in intermediary.

  2. Ed says:

    Hi, we are the next naive couple ,in January we signed the contract with OTS for sale our timeshare, and on 14 January,2013 we paid the holding deposit fee (HFI ) to the 3rd party who are holding our £1296.
    Now when I call the number ( 0845 508 7004 ) the answering system says “that the person is not available”.

    • Tim says:

      Bad luck Ed. We were co**** in November and waited until Feb to find that the buyer had backed out. They then tried to move us to a firm from the Canaries who wanted us to fly out there to conclude the deal. We have served notice pulling out and our recorded delivery letter from returned from Switzerland. We are trying to get our £1895 back through our credit card company, but HFI are trying to rely on a document we signed after the money was taken by fast moving Paul Davenport. We dont know where they are but Gainsborough was on our Mastercard statement. Letter had the address blotted out. Sorry but you have almost certainly been conned like us. Tim

      • Ed says:

        This is interesting because Gainsborough was on our Mastercard as well, and the money was taken by MISCELLANEOUS PUBLISHING AND PRINTING SERVICES. Ed.

  3. Martin says:


  4. Julia says:

    Thanks everyone else for their comments. In our case my co-owner and elderly father parted with £995 on his debit card before i found out and became suspicious. Tatoc say that we can apply to get the money refunded as long as it is within 120 days.

  5. Dave says:

    I have just been contacted by OSL with “an offer” of 12p per point for my RCI Points,from a customer off of their supposed data base!!! after only 4 days since initial contact by OSL.
    After reading the comments of other people on your site I WILL NOT BE PROCEEDING !!!!

  6. Valerie says:

    We’re in exactly the same situation as thelma we gave our credit card details to secure the guarantee needed for the proposed sale of our timeshare which by all accounts is due to complete on the 4th Feb.(HFI )the 3rd party who are holding our £1296.00 guarantee fee are based in a virtual office in Wales so I called for an update to be told that a guy calls to pick up the post almost everyday so he would have received all the signed documents neccessary from ourselves to proceed with the sale. I gave the receptionist my number and asked for him to call me I am still waiting The receptionist could’nt call him on my behalf as his mobile phone didnt appear to be working HELP !

  7. thelma says:

    how do i go about getting refund from credit card company and if i pull out now do i lose my upfront fee

    • Hi Thelma,
      We will send you the information by email.
      If you paid by credit card you can claim a refund.
      We will help you with how to do this.
      Please do not pay anymore money!
      Kind regards
      Customer Care

      • Tim says:

        We too would like advice. Our sale did not go through, we have been offered some crazy alternative where we have to fly to Alicante (no way) so we just want to call it a day & get our deposit refunded. We are in touch with our credit card company but not yet been told we cant get it refunded by OTS. Tim

      • Hi Tim,
        Thanks for the comment.
        Don’t even consider flying out to Spain!
        We will email you more information just in case the bank denies the refund as we can advice on how to claim it back under the Consumer Credit Act.
        Kind regard

        Customer Care

  8. Tim says:

    The deposit is supposed to be a guarantee against you backing out! i.e. if you become suspic ious before the completion & cancel the sale…not that there is probably any sale. Ours fell through the day before completion was supposed to take place!!!

  9. Pauline says:

    I received documents this morning from Official Transfer, to sign and send back. They unfortunately already have my visa card details for £800 as I thought they were a genuine company, based in Switzerland rather than Spain!! Do you think I should go any further and can I get my money back from my credit card please?

    • Tim says:

      Our supposed buyers backed out 2 days ago! Today they have put us in touch with Infinite Company who “have a buyer”! they are based in Cyprus & we are VERY suspicious. We intend to request our deposit back from OTS & have kept our credit card company informed. Personally we would not go any further but contact Mindtimeshare & get reliable genuine sales firms.

    • Martin says:

      Dear Pauline,

  10. Brian says:

    My mum has been asked for monies upfront 1200euros
    to sell to Blue chip ???
    Can you advise please

  11. Curious70 says:

    Hhmm ……. Interesting. On one side they say that the owner will receive the monies from the sale before the surrender of documents. On the other side, an upfront fee is being asked.
    Point of Contention:
    If the monies were to be received before the surrender of documents, then why can’t they take the fee upon the Client’s ‘supposed’ receipt of the monies.
    Next point:
    Why is the number of an office in the U.K. & not of an office in Switzerland from where the supposed transfer is coming from!!
    Stop being ‘IDIOTS’ for crying out loud!!

    • james says:

      Serious issues… after two days on phone trying to fix up a timeshare resale my head aches and I’m starting to question my sanity! One of the OTS team with an English sounding name and voice, and UK phone number on website to boot (is Zurich address for respectability I have to wonder?), called me suggeting he could get us a buyer. He said we’d contacted him but I don’t remember doing so? Suspicious? Anyway, all he said sounded SO GOOD and he called back a week later; maybe a way out of the trap I feel ensnared in. BUT then I read these comments and feel back to square one. He’s ringing me today with a buyer lined up from Canada, and he sounds so genuine. But could this be a scam?
      On the other hand I talked to people at Givebacktimeshare in Orlando who say there are upwards of 4m properties on resale market that are not moving – ugh! A lie or not, they want from 2.5 to 4k dollars to buy out so their title should be renamed ‘pay for privilege of giving backtimeshare’ .

      • dave says:

        i entered into agreement with ots oct 2012. /jan 2013. i paid retainer of £898 this was transferred to salesmith lincoln 19th oct 2013. ots set up two sales ,supposedly , but both subsequently fell through. since then i have been trying to get my money back.initially, when i spoke to simon peters he said he would discuss with his managing director and get back to me.  despite several phone calls and e-mails – no reply.i even wrote to the address on their letters, but this was returned as incomplete address.any comments?

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