Have you been cold called by The Exchange Company for a Timeshare Disposal?

A new cold caller on the list by the name of The Exchange CompanyThe Exchange Co

The Exchange Co. is cold calling Timeshare consumers with the usual pitch that they obtained their name through a registration the consumer did on the web. Most consumers do not recall though to have registered anywhere.

The Exchange Company is a disposal company and in order to supply this service they require an upfront fee of £400

The charge is actually taken by another company called KA Business Services which means that if you would dispute the payment the bank will require proof they are connected or deny the refund.

Although they claim to have been around for over 6 years, it is only recently that we heard about The Exchange Co. and as a matter of fact their website http://www.exchangecompany.net/ was only registered on the 28th of January.

The website does not provide a lot of information.

The address of the company is in Belgium: Kuipersstraat 14, 8000 Bruges

There is no telephone number on the web although they do mention a number in the paperwork they email after the initial call.

The contact numbers are 0845 8053417 & 8455420124 and email info@exchangecompany.net

No Company registration number, no actual identification of the company itself on the web.

The properties listed on the web are only the ones on the front page, so that isn’t much for a company that has been around for “years”

If you have been contacted by The Exchange Company with phone numbers 08458053417 & 08455420124 in Belgium, then please let us know.

You can email us at customercare@mindtimeshare.com or place a comment on the blog.

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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17 Responses to Have you been cold called by The Exchange Company for a Timeshare Disposal?

  1. Jean says:


  2. Mrs G.D says:

    I was contacted by Exchange Co after I had made a call to Timeshare Sales who had previously sold a timeshare for me. Was contacted by Paul Darnell and advised they had a buyer, sent a contract which I signed and returned.. Was not asked for any upfront fee but agreed a payment of £1500 to a company – Securitek Systems – which was to be returned to me once Exchange Coreceive the ownership documents from me. These would be collected from me once the payment for the sale had been made into my bank. Was advised by Vicki Curtis on 9th May that completion was due in 4-5 weeks. Received e-mail from Exchange Co. on 21st June advising that they had a serious e-mail/phone failure and were re building their database which was time consuming and to use temporary e-mail address – info.exchange.co@hushmail.com – for correspondence and they would advise of current situation as and when they had further details. Have sent a couple of e-mails to the hushmail address but no reply as yet.

  3. Roisin says:

    I contacted them! what a mug. I spoke to a Steve Greg 08455420124 – and a lady called vicki, they asked for £1296 to guarantee the sale – Alarm bells did ring and I hesitated but through financial pressures decided to go ahead anyway – now very much regretting. I was told the whole sale would take approx 12 weeks – I rang at about this time and Vicki assured me everything was going according to plan and I would receive a call next week from the accounts department. In the mean time I moved, tryed to contact them to give them my new details and the phone is constantly engaged and Ive just sent an email and its bounced back “does not exist” dont even know how to try and sort this out. Be warned!!

    • Jean says:

      have been conned in exactly the same as Roisin the sane names etc and the same amount and two phone numbers CONSTANTLY engaged
      The papers I have LOOK perfectly genuine ah well

  4. Jayne says:

    My parents in law were ripped off by these chiseling gits, £1296.00! Just started fighting to try and get the money back through the credit card company . I don’t hold out much hope to be honest.

  5. Lindsay says:

    Hi, we have had the same thing with The Exchange Co. They apparently had 4 buyers lined up. They quickly valued our time share and have contacted us to say that the guy who’s buying it has now got the funds and we have to pay £1250 to ensure that we don’t sell to anyone else. (We will get this back once all the paperwork is complete). Alarms bells immediately rang! Why should we have to pay to let them know that we won’t sell to anyone else?
    Has anyone been told anything similar from this company?
    They are ringing back tomorrow for the payment, which we refuse to pay!
    I will keep you updated with their response.

  6. L H says:

    Can I ask you did they say they had a buyer and did you have to put 10% on your credit card at all??

  7. Mrs B says:

    I have been contacted by Paul Darnell on 0845 542 0124 after logging on to the Exchange Co , he has made an offer on my timeshare and has advised no up front fee , they will pay me through HSBC and no deeds will exchange hands until money cleared in the bank , after which new owner will take over maintenance of timeshare .

  8. ann says:

    They say that they have found a purchaser for my timeshare!

  9. JOHN says:


    • Alan says:

      I HAVE JUST BEEN CALLED BY THIS COMPANY ON THE ABOVE NUMBER, i was given a price very quickly but 10% was mentioned, after i inclined not to pay anything in advance the caller became less enthusiastic and went away. Alan.

  10. Sheila says:

    I was contacted by club class to say they had found a byer for my time share they asked for £150 as security 4 weeks later they phoned to say the couple pulled out but there’d found another byer which is leisure around the world this chap called Steve Taylor phoned to say he had bought the time share and if we sent£2000 s we would receive our money for the sale yesterday we gets a phone call asking for another £1500 to pay the tax on the sale I haven’t sent anymore money at this stage av we been scammed if so were do I go from here.

  11. Mrs J McQ says:

    I was also called today by a company called Trading Places, asking to buy my timeshare. I asked for her number to call her back and she hung up

  12. patricia says:

    although I have not been contacted by this company I was cold called yesterday by a company called World Crown International who stated that they had bought Absolute Solutions. I did not speak to them long enough to find out what they are offering. I would just like to make you aware that there is another dubious company calling timeshare owners.

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