They have been around for a while (they actually claim 30 years!) but it has been only recently that we have been advised about the fact they cold call timeshare consumers with different offers.
Initially it was all about Timeshare Resale, and the cold calling agent from Royal Crown claims to have a buyer lines up and requested a security bond in order to process the resale.
Not good, as we all know that upfront deposits are not allowed as per the Timeshare Directive.
But Royal Crown International does not only handle resales and also cold calls consumers to offer a Timeshare Disposal Service or Claims under Section 75 of the Consumer Credit Act.
Seems to be a “you name it, Royal Crown will do it” as long as you pay for these services upfront. For example, in order to claim under the Section 75, they ask £599 upfront.
To discuss a possible Timeshare Disposal they also offer Home visits in the UK. In order to dispose of the timeshare but still be able to “enjoy holidays without the annual maintenance fees” they supposedly change the owner into a Discount Club called Crystal Clear Vacation Club.
Consumers asking the agent where they actually obtained their personal details are being told they were supplied from “a database of timeshare owners” or from the resort directly. But when checking with the resort they informed the consumer they had never heard from this company or the person calling.
The information we have about Royal Crown International is the following.
Their address is: Avenida Garcia Lorca nº 4, Urbanizacion Pueblo Quinta, Fase 2 BAJO B Benalmadena,29639, Malaga.
Telephone 0203 3977 952 or Spanish Landlines 0034 952 575 645, Spanish Mobile +34 654 106 003
Cold calling and not being able to explain where they obtained the details, apart from asking for fees upfront are not a good sign and certainly do not make this company look trustworthy.
If you have been contacted by Royal Crown International from 02033977952 then we would like to know.
You can email us at firstname.lastname@example.org or place a comment on this blog.