ITRA is offering a new service to Timeshare Owners..


ITRA, the International Timeshare Refund Action seems to be “innovating” again. This time it is yet another additional service offered to those Timeshare Owners who attend their meeting thinking they are going to be informed about a No Win No Fee Class Action.

Timeshare Owners invited through companies such as Cancel Our Timeshare, Multi Claims, Purple Tower Solutions, etc. are indeed informed about the class action, but as mentioned in other blog articles this is not the real “money maker” for ITRA.

The additional products or services offered seem to be so much more important for ITRA.

If before they would convince Timeshare Consumers that the only way out was to change into a Club Class Membership, in the past year this has changed into a Disposal Service which was pitched to the Timeshare Owners as the only way out of the perpetuity clause.

Now they have come up with another additional service. A refund claim through the Credit Card Company under the Consumer Credit Act.

Yes, ITRA is now also offering to do this claim on behalf of the Timeshare Owner. A claim which will be done on a No Win No Fee basis, although an initial payment of £500 is requested.(?!) Once the claim has been successful the Timeshare Owner will have to pay a 40% over the awarded money.

Obviously No Win No Fee does not mean No Payment upfront for ITRA.

The documentation they present to the Timeshare Owners who want to take up this service, contain an authorization document to be signed by the customer. This documents states that the customer authorizes ITRA to be their representative and claim on their behalf and also receive paperwork on their behalf.

But that is not all! It also states:

“Should compensation be payable, I authorise same to be sent to the Chartered  Accountants representing ITRA, i.e. Messrs Sochalls LLP whose address is at 9 Wimpole Street, London W1G 9SR, UK and whose bank account is as follows…..”

So ITRA would receive the full amount awarded for the claim! Not the Timeshare Owner but ITRA!  And again using an account with Sochalls. 

And how will they get customers through the doors? Are they going to use their client database from previous meetings? Are they going to contact those who took on the disposal service and are still waiting for this to happen and will now convince them they are better off claiming through the credit card company? And what about all those who bought into Club Class, are they going to offer them this service?

Mind you the consumers who want to claim a refund of what they paid to Club Class will be easy customers for this new service of ITRA. Because as you need to proof mis representation and / or breach of contract, ITRA certainly has the “know how” of what happened at point of purchase. They were there!

Surely ITRA can provide the credit card company of the Club Class Members with all the proof of mis representation, the breach of contract because the timeshare was never transferred out of their name and the “guaranteed” Cash Back that was never paid out…

Please be very cautious with the services of this company that is all we can say!

If you have been contacted by ITRA or any of the companies they use for the invitation to the meetings such as Purple Tower Solutions (PT Solutions), Multi Claims, Cancel Our Timeshare etc. then please let us know.

You can email us at or place a comment on this blog.

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
This entry was posted in Bogus Holiday Clubs, Club Class Group of Companies, Costa del Sol, Mediation services, Warnings and tagged , , , , , , , . Bookmark the permalink.

11 Responses to ITRA is offering a new service to Timeshare Owners..

  1. jackie says:

    any one know about sellmy

  2. Mkt says:

    Went Wednesday 16/12/2015 to Bristol to see ITRA don’t know what to do now forget it or go?

    • David says:

      Don’t trust them one inch.Don’t give them any money. They will not get rid of your timeshare. They will keep asking for money. My wife and I attended back in February and realised it was a scam when we got home. If you didn’t hand any money over you;re fine, but don’t even consider it at any stage. They’re cro***, and won’t relieve you of your timeshare.

  3. Lynda says:

    Help me please don’t know where to turn think I’m being ripped off yet again by delmar who want £4,950 to get out of my timeshare points

  4. David says:

    My wife and I went to ITRA yesterday in Jan 2015. We handed our deeds over, but had second thoughts when we got home and read the paperwork. We realised that there was a lot of information on there that was not pointed out to us. We never gave them any bank details or any deposit. Will we get our deeds back?

    • David says:

      My wife and I went in Feb 2015 and gave our deeds over like you did, we then had second thoughts. Our timeshare said every thing was ok as we don’t need deeds as they can be easily replaced. As long as no money was handed over.

  5. Geoff says:

    Has anyone had recent contact from ITRA suggesting that class action is going into court and suggesting free provision of hotel accommodation in Fuengirola for the alleged purpose of signing some form of authority in the presence of a notary – which function I consider could simply be dealt with by ITRA sending the document to me in the UK, my attending the office of a local notary to sign same, following which I could return it to Spain by courier – or has anyone actually got to the point of signing such an authority?

    • Adrian says:

      Just escaped from a company called Sherlock Marketing (said they represented ITRA) with the exact details as mentioned in the above notes. Fortunately didn’t agree to any of their speel. 15/04/2012

  6. Jaosn says:

    So if this is the case, are there really any ways out of contracts with timeshare companies which states the liability is in perpetuity??? Surely something can be done with this???

  7. john says:

    ITRA have been scamming timeshare people for years I agree with George its about time measures are taken against them .But for mindtimeshare it would have been of epidemic propotions

  8. george says:

    There was a time when ITRA was linked inextricably to Club Class and many were duped into their fight for the hapless time share owner. . Club Class have been given the boot Why did government measures NOT include ITRA??? Don’t trust them an inch!!!

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