“Operation Voyager” Part 1. Total number of arrests up to 74!

We now know the name of the operation carried out by police in Gran Canaria against companies Voyager Travel, Lifestyle Holidays, Reclaimgc and others.

They gave it the name of “Operación Voyager” orOperation Voyager

In addition, we have the actual number of detainees who are not 59, as posted by some media, but 74.

We are receiving numerous inquiries from alleged victims who are asking us what will happen next and what they can do now.

Mindtimeshare has formalized the private prosecution. Our recommendation to all concerned is to join us in this criminal proceeding.

In the next coming days we will contact all consumers who contacted and exposing their problems to us previously.

To all those consumers affected, WHO HAVE NOT YET CONTACTED US BEFORE; we encourage telling us their story. Please email us at customercare@mindtimeshare.com

We will inform you about the next steps and action to take.

Mindtimeshare

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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4 Responses to “Operation Voyager” Part 1. Total number of arrests up to 74!

  1. j.t says:

    On a two week holiday to gran canary we won champagne and t-shirts on some scratch cards ,and a free taxi to see a luxury hotel complex we were thrilled . My wife ,daughter and myself couldnt wait and of we went, we were greeted well at the club puerto atlantico and for the next hour shown luxury apartments ,swimming pool ,bar etc. This place was awesome compared with the usual holidays and accomodation we are use to .Any way then the crunch 4/5 hours of endless sales pitch(three advisers on our table) which we just could not afford in our wildest dreams ,free cruises ,cheap holidays ,free holidays more free drinks and ice creams .I said to my wife at one stage” if only we had the money “anyway they told us we could take a loan or pay in instalments but we knew it was out of our league so we finally got up to leave.It was at this stage frank, one of the sales blokes told us of his oap special as they called it ,it was 660 euros and for that you can take two 1 wk holidays at club atlantico i was over the moon, we had to pay there and then so we spent all of our spending money and went away skint with two large post cards for free holidays .On arriving home we checked out what we had bought into on the internet and were very upset and worried especially when we rang the telephone booking number and got no reply . In the end we did get a reply and to our amazement they gave us a week in november so we saved hard bought some flights and waited,november came and our 2nd holiday to gran canary this time to our luxury apartment .We arrived, spent the week holidaying in an apartment which was nice but not anything like the ones we were shown and seeing all the familiar faces( frank)and being assured of the trust worthy nature of this club i was duped and parted with £2000 there and then and went away owing a further £6000 in instalments ,luckily for me they started hassling us for more money as soon as we got home and being a bit threatening saying we had signed contracts and they needed paying at this point we looked into it further and decided enough was enough and stopped paying and told them they had had enough money and will get no more(for weeks/months we were in fear of what we had done and signed) . I reckon frank and his boys still owe me £2000 pounds and a weeks holiday, dont think ill ever get that,off to cornwall in a caravan this november for 4 days happy days i dont think i will ever take my family aboard again.

  2. Barry says:

    Dear Margaret, we were xxxxxx on our holiday in May by Voyager holidays after a long presentation and left £800 deposit. Smelled a rat as soon as we got back to our hotel and went onto the internet and discovered it was a xxxx when we read comments on the mindtimeshare website where by the new Spanish laws covering these types of selling of timeshare and holiday clubs. They are supposed to give you a 14 day withdrawal notice form by law once you have signed a contract as a sort of cooling off period with no money being taken until then. Also it is illegal to sell on the street scratchcards offering you a prize if you attend the presentation as well as the street sellers saying they worked for the Canarian tourist board which was a lie.
    Because we paid our deposit by credit card we cancelled the card straight away but the bank said they still had to honour the payment. Once we got back home we complained to our bank about what had happened and that they would investigate our claim, also we got in touch with ONIC which is the Spanish version of our trading standards. A lovelly lady from ONIC, Beatriz Santiago, worked dilligently on our behalf also to try and recover our money of which we owe her many thanks and restored our faith that there are decent people in the world.
    The final outcome is that we have been told by the bank that we will not be owing any money on our credit card account and also been informed by Beatriz Santiago that we will recieve our money back on our account.
    And to cap it all just read the Daily Mail yesterday that this company has been exposed for fraud and arrests have been made and investigations are ongoing.
    Hope this has been of help and wishing you the best for your case, if you need any more infomation we will be happy to help if we can

    best wishes Barry & Catherine

  3. Ken says:

    Well done Alberto and team with regard to the arrest of staff belonging to Reclaimgc. We paid Reclaimgc 4700 Euros upfront in June 2011 to recover our money from Leisure Marketing SL. In turn they referred us to Resalesgc and then to their solicitors Kaehler – Abogados.
    Can you advise a way forward for us to get our money back.
    If you want to go to court,we are prepared to do this.
    Regards
    Ken

  4. margaret says:

    do you have any comments on extra time as I have parted with money to them and followed up with all inclusive altogether they have had 1100 pounds out of me

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