Sunline Advisory, the cold calling Timeshare Disposal Company from Essex.


A company by the name Sunline Advisory has started their cold calls in the past week.

They approach Timeshare owners with the offer to dispose of their timeshare and they also offer a service to do claims under the Consumer Credit Act.

Their website was registered on the 5th of August 2013, so very recent.

Contact details are: Telephone: 01277 552 402

Address: 3 The Drive Jubilee House Great Warley Brentwood Essex CM13 3FR

Emails: and

We have not found any company registered at the Companies House under this name.

Apart from the cold call, Sunline Advisory also requires an upfront payment of £499 for either the disposal service or to do the Act 75 claim.

From what they explain on the website, they first speak to you on the phone, take the payment and then you will receive a consultant at home “within 6 weeks of becoming a customer”

As they are cold calling, which means they have obtained your personal data from a doubtful source, and they ask for an upfront fee, we would recommend being cautious.

If you have been contacted by Sunline Advisory from 01277552402 in Essex, then please let us know.

You can email us at or place a comment on this blog

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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10 Responses to Sunline Advisory, the cold calling Timeshare Disposal Company from Essex.

  1. David says:

    we have been asked to pay up front just the court costs of making a claim for the repayment of the money in purchasing the “time share” upgrades and the interest on the money paid to the club xx xxxxx. the sum is to used to pay the court costs in Tenerife Spain and as it is not a English contract, they say it has to be done this way. If the money was to be paid to an English company to carry out the claim back, does our contract stay under English law and then we do not know or have any guarantee that the money being paid is for the claim court fee? Resort Points Solutions are saying that as this would be the “biggest claim back made” by them and they would wish us to agree that they would use our profile and details for the work being carried out for free for this opportunity for them to use to advertise there service. We have been had has they say in the passed on time share and are sceptical in results of a new company. We need to see some evidence before entering into this contract that they wish us to sign.

  2. John says:

    Obviously it is in the interests of Mindtimeshare to put us off companies like Sunline Advisory. I, along with thousands of others have been mis-sold and mis-led over my purchase of holiday points.
    I have had help from no one in trying to dispose of them. Maybe Sunline Advisory are not a straightforward and ‘to be trusted’ company but at least they are championing a serious problem in the mis-selling of timeshares over the past 10 years.

    • David says:

      I parted with £1,100:00 last November and after a couple of re-assuring calls from them I’ve not had one reply to my many emails since January. Total s***!

  3. Barbara says:

    I was contacted by this company this morning and was told they offered an
    advisory service for people who had problems with timeshare. I told her that we had no problems and were happy with it. She made a comment “I hope it continues, my dear”. We have had our timeshare for over 20 years and have been contacted on a regular basis by similar companies. My husband, who is a retired lawyer, decided to play the game with one of these companies offering to find purchasers, and during a series of calls we were told that they had found someone wishing to buy (for more than we paid for it) and all we had to do was pay the company’s up-front legal charges. My husband told them that he was very pleased but as a lawyer he would like our own solicitor to deal with the transaction. We heard no more. Anyone who has bought timeshare is, or should be, aware of the many conmen and women who think timeshare owners are stupid and are easy targets. In my view, it is not possible to sell timeshare unless somone is interested in buying a particlar apartment in a particular resort. The maintenance charges are equivalent or greater than the relevant rental charges made by the resort. We have found it possible to book online for a package including flights and transfers for an apartment at our resort for less than we pay. We continue to go because we like the position of our apartment on the resort, which is well run and highly regarded. When we no longer wish to go we will simply stop paying the maintenance and say “goodbye”. We have had many enjoyable holidays and have no regrets.
    Regards Barbara

    • Jacki says:

      We have also been satisfied timeshare owners for 20+ years and like yourself, paid because we liked our resort/apartment location. We now find ourselves in the position where our children are away at university so we no longer have the money, time or desire to use it. I wish it were as simple as “stop paying the maintenance and say “goodbye””. We have tried this one and been hounded by the management company and threatened with debt collectors if we don’t cough up the not inconsiderable maintenance fee. Selling is easier said than done and we have got to the point where we are left wondering if all the years of enjoyment we got from it was worth it. Certainly timeshare ownership has left a very bitter taste in our mouthes

      • Barbara says:

        Dear Jacki
        I am sorry to read about your problems and understand your dilemma. Our timeshare is at a reputable resort in Tenerife which continues to receive high reviews and has no difficulty in renting apartments to package holiday customers and those booking independently. As owners we have been offered weeks to buy at very low prices, which had become available because owners had surrended their weeks. We have been told that we can surrender our weeks. Have you approached the resort management saying that you can no longer afford the weeks and wish to surrender your weeks at no cost to the resort? I would advise doing this as evidence of your good will. If your contract offers no provision for terminating your ownership then legally you remain liable. The management company, however, may threaten debt collectors but payment of the money can only be enforced if they obtain a court order following obtaining judgement for the debt.This is not a simple exercise as it involves legal systems in different countries and costs, and they may well not wish to do it. I am not sure that a court would enforce a contract which requires the owner of weeks to pay maintenance fees in perpetuity. (Under English law an unreasonable contract is unenforceable.) Timeshare, which seemed a good idea 20 years ago, was good for the developers, who ensured contracts were written in their interests, and left timeshare “owners” with few rights.
        Kind regards

    • Churches says:

      Barbara, I would be very interested, especially as your husband is a retired lawyer, how you just intend to say ‘goodbye’ and stop paying maintenance, I do not believe it is that simple. I hope it is but I am under the impression that contracts are written in perpuity?

      • Barbara says:

        I am not a lawyer and my husband did not practice in this area and we, in our relative youth, did not properly appreciate the consequences of signing a contract “in perpetuity”. We are fortunate in that our “ownership” is in a popular resort and that the management will allow us to gift our weeks back (without any payment to us in return). My comments relating to the difficulties of timeshare management companies obtaining judgement against an owner failing to pay maintenance payments “for ever”, regardless of reasonableness relating to fees relative to rental prices, simply refer to contract law here, which states that an unreasonable contract is unreasonable and therefore unenforceable. I am not aware of any British court granting jugement in such cases. Without judgement no ‘debt’ can be enforced legally and so threats re debt collectors are simply threats. It would be helpful to know if there is any case law, which is when a decision is made in a case and other similar cases follow, as a result of any timeshare management company attempting to obtain judgement. I hope this helps.

    • suelynne says:

      when u stop paying and say ” goodbye” what are the legal implications ? are you or relatives still responsible?

  4. Terri says:

    NO one in the UK needs to pay £499 to get your money back under the Consumer Credits Act section 75. You can do this yourself – I did. Just look at info on the Directgov site. There is even a template letter you can use (as I did) on the site.

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