Press Release – “Voyager Travel” Spanish National Police “Operation”


by Mindtimeshare Association

October 1st 2013

Last July 22nd 2013 the Spanish National Police arrested 74 persons in Southern Gran Canaria, Canary Islands, Spain.

This police operation took place as a result of a previous formal complaint lodged by the Mindtimeshare Association at the Spanish Police Headquarters in Las Palmas of Gran Canaria, the main city in the island.

The formal complaint lodged by the Mindtimeshare Association described in great detail the modus operandi of this organised group. The hard evidences and complaints of 60 consumers, which tried to prove that fraudulent practices had been allegedly committed by an organised group, i.e. the 74 arrested persons, also supported the complaint. The victims of the alleged bogus practices were tourists who had visited the island of Gran Canaria.

We strongly believe that the statements made to the Police by several of the arrested persons would confirm to a large extent the content of the lodged complaint.

There was some confusion after the release of the arrested persons, because they claimed to the local media, to be innocent of all the alleged fraudulent practices that Mindtimeshare claimed they had committed. As a result of this, Mindtimeshare decided not to reply to declarations made to the media by the arrested, and wait until this Association obtained official information from the Police and Judicial Authorities.

Once Mindtimeshare has had access to the Police and Court official documents we are in the position to inform the public of the following.

As a result of the Spanish Police “Voyager Travel Operation”, a preliminary investigation was initiated in San Bartolomé de Tirajana Court in Southern Gran Canaria, which resulted in seven of the 74 persons arrested being charged with the crimes of fraud, and criminal association.

Among the seven charged persons we find the two main alleged ringleaders: the German national, Eugen Friedrich Kaiser, and the British national, Paula Louise Beatson.

Mindtimeshare is pleased to inform that the number of alleged victims increases non-stop. Currently, Mindtimeshare has directly received 332 consumer complaints, in addition to 134 complaints received from the local Trading Standards of the Council of Mogán (OMIC), municipality where the 74 persons arrested operated. Moreover several dozens of other complaints have also been received from the network of European Consumer Centres, which operate in the whole Europe.

The Mindtimeshare Association has requested to enter an appearance in the court proceedings as private prosecutor with the following purpose:

  1. To defend and to obtain that the alleged victims were compensated for their financial losses.
  1. To promote the current investigations being carried out by the Spanish Social Security and the Treasury, because there are enough evidences, which would suggest that some labour and tax offences, might have been also committed.
  1. To prevent that this alleged organised crime group continued operating. The intelligence that the Mindtimeshare Association is receiving from consumers and other sources, would indicate that they are still operating, but underground, and with the ultimate goal to resurface in the public eye in a very near future.

It would be inadmissible that the Spanish Authorities in Gran Canaria allowed the ringleaders, charged with the crimes of fraud, and criminal association, to operate again as if nothing would have occurred.

Mindtimeshare will reveal in detail the modus operandi of these alleged fraudsters in the following press releases.

Please do not hesitate to contact Mindtimeshare if you required any clarification by e-mail to: .

Signature:   Mindtimeshare Association

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
This entry was posted in Bogus Holiday Clubs, Canary Islands, Warnings and tagged , , , , , , , , , , , . Bookmark the permalink.

6 Responses to Press Release – “Voyager Travel” Spanish National Police “Operation”

  1. Michelle says:

    Hi, my name is Michelle and my partner and we were sc***** out of £6000 by Voyager in September 2012. Can anyone tell me where the case has got to now in 2015? Is there any chance that we might be able to get some compensation for our loss? If anyone can let me know I would be very grateful.

  2. butów says:

    Normally I do not read article on blogs, but I would like to say that this write-up very compelled me to check out and do so!
    Your writing taste has been surprised me. Thanks, very nice article.

  3. chris says:

    I am so pleased that at last the Police and legal services have arrested these people. Lets hope for a successful prosecutions and lengthy prison sentences. Well done Mindtimeshare for such diligent investigative work.

  4. Christine says:

    As you know this company and Eugene Keiser go under a lot of different names GC Resorts for one who we bought a three week block of holidays from and guess what we are still waiting for any one week of these holidays. Good job to you for persisting in this quest, people like this cannot get away with taking peoples money, they are conmen and thieves, thank you.

  5. Sandra says:

    Fantastic work by mind timeshare … Much appreciated

  6. Deborah says:

    Thank you very much fir your determined and continued effort to ‘out’ thus scrupulous ‘company’. Out family desperately want our £400 deposit back paid to Voyager last year debs we want to free of their demands for more payments from us. Please can you assist us in this? If so, where do I need to send the relevant documentation to etc. Thank you once again , Deborah and Damon

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