Have you been contacted by IM Group or Inter Mediation Group in Spain?


This week we have a very active new cold caller by the name of IM Group or Inter Mediation Group.

They are cold calling consumers and mainly those who have dealt with Ramirez & Ramirez or Key Town Property Advisory in the past.

The pitch they use is the same one all over again, and apparently they are continuing the claim the Consumers started with the above mentioned companies. They even go as far to say that Intermediation Group has been appointed by the court to do so!

Once they have the attention of the consumer they actually contact him back and say a claim has been settled and all they need is a payment of close to £1000 to pay the “legal team”. This money will be paid into an “escrow” account and then the money from the court case will be released to be paid out to the consumer.

I.M.Group is based on the Costa del Sol at the following address: Avda. De Mijas, 14 Edif, Alegria 1, Fuengirola, 29640, Malaga

Their contact numbers are Telephone (mobile): 0034 602 677 087 and Fax: 0872 115 6104

Website:  www.intermediationgroup.co.uk and   Email:  info@intermediationgroup.co.uk

The website was registered at the beginning of January 2014. Which seems rather recent for a company that claims on the website to have been around for a long time. And supposedly with offices throughout Spain and rest of Europe. Apart from no office address at all on the web, they only have 1 single mobile to contact 0034 602677087?

No mention either on the web of any company registration or the lawyers they work with.

With the above information we would recommend caution when dealing with this company and if you are approached by an agent from IM Group or Inter Mediation Group.

You can email us at customercare@mindtimeshare.com or place a comment on this blog

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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9 Responses to Have you been contacted by IM Group or Inter Mediation Group in Spain?

  1. Geoff says:

    I, too, have been totally ****** by Intermediation Group. I initially spoke and dealt with John Fisher who seemed a really nice, genuine guy. Dealings were then taken over by John Trenter.
    I made three separate payments totalling over £3,500 with the promise of my £27,047.40 due.

    Once they received the third payment, their e.mail adress was scrapped (Mailer Deamon) and nobody is answering there (mobile only) phone of 0034 602 677 087.

    As us Londoners say, “Done up like a box of kippers”. It is difficult to understand how such low life are allowed to trade and get away with it. It is difficult for English law to gain any sort of compensation as the Spanish government are totally not interested. Yes, my own fault for being gullible. It makes you wonder why we continue to be law abiding citizens and playing the game fairly when such scum-of-the-earth are allowed to breathe. Geoff

  2. Lynn says:

    I have had some recent contact with Ian Jenkins of IMG. He told me that he was working on behalf of Key Properties and that an out of court settlement had been offered of £19,835. I asked how much it was going to cost me and he said nothing because I had already paid a fee to Key Properties. He emailed me the papers and lo and behold at the bottom of the agreement that my husbamnd and I had to sign was the request that we forward £1,983 to their account using a bank transfer form. I spoke to him the next day when he rang to check I had received the papers and queried the amount I had to pay, and said I had no guarantee that I would get the promised money once I’d sent him the 10%. He told me that the bank could request the fee be repaid if I did not receive the promised money within three or four days. I checked with my bank and they told me that they only thing they could do was to issue a recall – no guarantee the money would be returned! I also spoke to a Trading Standards colleague who advised me NOT to send any money. Mr Jenkins rang again and I told him I wasn’t sending anymore money and gave him my reasons. He said he understood and would return the papers to Key Properties, who would now continue with my case through the Spanish courts. When I asked him why they couldn’t take their 10% fee from the money owed to me he told me that, under Spanish law, any settlement from the Courts had to be paid in full to the claimant and could not be split. This is all very believable I suppose, but I’m extremely suspicious; and really my husband and I have written off the money as long gone!

  3. Sheilah says:

    I was contacted in early January 2014 and told that they were working on behalf of Rameriz & Rameriz and had funds for me that had been refunded by the Court, I would receive the cheque in 3 weeks.—— then the Contract was sent by E Mail and a request for £1650 to be paid by Bank Transfer, I contacted them by e Mail and told them no way was I sending any money. but they could take the amount out of the £19,054.80, or trusted me to send it to them when I got her cheque .They contacted and said they would ring me on the Monday. this call never came. thought that was the end. Then I was called me on 24th February to tell me they had considered my plight (no Money forthcoming) and told that they would accept £800 of he fee and the residue could come out of the final cheque after I had received it. Did think about it and then I got onto this web site and read your comments page and that has convinced me that this is a sc**. Thanks to you my fears have been justified.

  4. J M says:

    We were contacted by inter mediation group regarding a payment we were due to of £12,000 but were then asked to forward an amount of £400 in order to get it released. My husband spoke to them again today and told them we weren’t sending any cash upfront as we have already been conned before. The small claims was then mentioned to us as they stated we were in agreement with them. Nothing has been signed with them and they then had the gall to say that the Spanish government were involved. Now I am panicking re a small claims court appearance but I’m sure that’s what they want.

    • g.w says:


  5. Aby says:

    My parents were contacted by Harriet Wilson of IMG last week. A similar scan – see below extract from their offer letter –
    Defendants: ILG, DWVC, Timelinx, BVD

    Notice is hereby given that the above named Companies has made an extra judicial offer to the above named claimant(s) subject to full and total confidentiality.

     OFFER AMOUNT: £ 50,000.00 GBP

     CFF: £ 788.80 GBP

     TOTAL: £ 50,788.80 GBP

    By acceptance of this offer, our agreed fee of 10% totalling £5,000.00 falls due. As agreed with you the amount to be paid at this present time is £ 3,000.00, as discussed the remaining fee of £ 2,000.00 must be paid on receipt of your settlement.

    One massive scam and definately to be avoided…

  6. Stephen says:

    I have been contacted by Inter Mediation Group & I was informed that they had been appionted by the court to take over from Ramirez & Ramirez & are to resolve the outstanding compensation claims within 4 weeks.An email was sent with a few details about the company.I then recieved a further call telling me that I had been offered 80% of the compensation that Ramirez & Ramirez were trying to get,They knew the exact amount that the claim was for, so there may be a tie in with Ramirez & Ramirez somehow. Their fee was to be 10% of which £983 had to be paid to the court to release the funds.Also the caller said that the money had to be paid upfront as their fee & the court fee had been included in my payment & it was not possible to get a new bank draft made out. A further email was sent with bank details etc. to pay the fee. As I told them I was unable to get to my bank untill Friday they would call back Friday evening. same old sequence to try & get money from people.

  7. joey says:

    was contacted by allinclusive today and they know somehow I was interested in a certain holiday destination the offer sounded really good a payment of £328 which included vat and yes there were rooms available where I wanted to go even though I had checked out availability for rooms online the night before and there was nothing . They said that their concierge would advise me of the cost of the hotel once I had paid the initial payment ad they confirmed that full board inclusive was available where I wanted to go Alarm bells ranf=g as I know this upmarket hotel only does half board and def not all inclusive She said there were 12 hotels on the island which had the accommodation I required I said I would look them up on the internet I also asked how much on average we would pay a night as generally we prefer to go out and aout when away and don’t want to eat in the hotel every day so full board may not be the thing for us She replied that the concierge sorted all these details out for us I am so glad I decided to look them up online or it would have been an expensive mistake for my hard earned wages Shame on you all you clever d*** staff that work there you must know you c** people ? hope someone does it to you one day with your hard earned wages
    I am forwarding this to the Daily Mail and Telegraph so I hope they take it further prepare to be named and shamed

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