Cold Caller List – January 2014

Cold Caller Oct

Dear All,

Here we are again with the monthly update of the Mindtimeshare Cold Caller list. In the month of January 2014 we had a total of 81 cold callers and 20 of them were new companies.

As we have seen over the past months already, most of the “new” companies are so called Mediation companies who offer services such as Legal services, Claims companies or even those who assure to be notaries, liquidators and solicitors.

Please note that you should always distrust a cold callers in the first place, and when they start asking for money upfront it is time to have all the alarm bells ringing.

Always do your research on a company for as good and genuine they might sound.

For the complete list of the 81 cold callers and connected companies, please have a look at the PDF: JANUARY 2014 – MINDTIMESHARE – COLD CALLER

The 20 new companies detected in January 2014 are:

Gestion de semanas y deudas SL

Gold Crown Solutions                              

Timeshare Disposal Group – TD Group

BNA Solicitors – Baumann Norfolk & Abraham

Euro-Brook Ltd

Financial Registration Services

García & Lopez

Grosvenor Brooks Finance

Hudson & Swift                                         

Inter Mediation Group -IM Group – IMG

Kaiser & Partner

LaHoz de Ortega                                       

Liquidaciones Totales Garrucha

Money Gate Security                              

PRB Legal Associates

Sagrada SA                                               

Swiss Release Claims

Westbury Group Solutions

BCS Services – Bien Costa Sales Services

IW Sales

Another issue that has come up lately a lot is the payments to third party service providers. Please note that the Consumer Act is very clear (and strict!) about these kinds of payments; you have to proof the Debtor – Creditor relationship, and this turns out to be extremely difficult in most cases. If you make a payment by credit card, always check the receipt and in case there is a different company name to the one you are dealing with.

If you have been cold called by any company then please let us know.

We appreciate your help and information a lot!


Customer Care

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
This entry was posted in Bogus Holiday Clubs, Bogus resale companies, Tips & Advice, Warnings and tagged , , , , , , , , , , . Bookmark the permalink.

20 Responses to Cold Caller List – January 2014

  1. dmt says:

    hi liquidacione totales 2 took nearly 1,700 euros from a frinds credit card in january this year he had no cold call and his bank the TSB have disputed his claim of fraud so he is liable for the bill he has no idea who they are ! he has certainly not authorised any transactions to this company however he has dealt with other spanish companies in the past and thinks his details have been passed on the bank have been really unhelpful basically told him his own fault for using a dodgy company he should have investigated the company properly ! by the way he hasnt a computer ha s no idea how to use one but he does know this transaction is not his ! as a friend i can only help by trying to find some info on how to deal with this and i can send some emails on his behalf can anyone give me any advice or may be direct me to somewhere that may be able to help thank you in advance

  2. Sylvia says:

    Hi, we have recently been called by two companies who say they can help us to get money back from previous scams. They are Absolute Solutions and Westbury Solutions( on your cold caller list in January) Are they connected or just two more devious companies out to trick people?
    Thanks for your help.
    Kind regards Sylvia

  3. Sheila says:

    Was contacted today by a Mrs Elly Wilson From Zappa Management & Consultancy, Hertfordshire Tel 02036950485. She wanted £2,900 to get us back £8,900. However we have heard this so often from all kinds of companies that we stop listening as soon as they mention money up front. Club Class, (who we were with) and Leisure Alliance etc etc (7 companies in total) were all wound up in the high court about two years ago. We gave up on our time share completely when this happened but still we get pestered by all these phone calls. Whenever we tell them its a scam they can get quite irritated by it and we just put the phone down and google them up straightaway and, needless to say, find they are not bona fide.

  4. Helen says:

    Have just been cold called by Westbury Group Solutions Sl Victoria Grainger the same as Michael but have not paid any money over to them, but I have paid a company called Half Moon Holdings which was paid by my brother can I get this money back from anywhere


  5. Richard says:

    I have had a couple of calls from James Howard who says he works for Eurobrook Limited, company registration number 05603999. A company does exist with this registration. The telephone number he gave is 04832896803 and a search online for the company name/address comes up blamk!
    James claims that I have paid money to one of the scammers offering tro sell a holiday club membership and wants to send me over £7k.

    All I have to do is buy two UKASH vouchers – for £100 and £200 and within days I will get two cheques delivered by UPS – one for the £7k+ and one for £300 – at which point I can destroy my UKASH vouchers.

    James got very confused when I asked where the £300 would go if I did not reveal my voucher numbers – had to put me on to his `manager’ who finally admitted that I would have to give part of the voucher number but assured me that this would be 100% safe and also said that it was now illegal for these payments to be made by credit card.

    Details have been passed to the Fraud Action line in the UK.

    • Richard says:

      With UKASH vouchers there are two parts to the number – one part shows the country where it was purchased and the other part is the exclusive number for that voucher. The company will ask for the exclusive number as they can then claim the money as they know where the voucher was purchased.
      I had a call from James a couple of months ago and asked if it was OK if my brother boughtAlso reported to Fraud Action the vouchers in Europe – he stopped calling after that!

  6. Derek says:

    I have just been contacted by ITRA who informed me that she would be able to if i wished sign up to be included along with 5 other customers who where going to cancel out of their diamond resorts contract. The catch was that i would first have to pay all my management fees then pay them via credit card half of their fee. If nothing was achieved this would be refunded following a period of up to 90 days. I would then have to pay them the remaining half of their fee on completion of the cancelation contract from DRI. Much was made of the protection i would receive if i paid with credit card to avoid being scammed.

  7. Gemma says:

    My nan is being targeted by these people, and has been for almost a year now. They claim to have sold her timeshare and want to send her the money… However, they want her to send them £1,800 first for courier expenses!! They have been going off various company names over the past year, and yesterdays phone call was from a man called Steven from euro-brook ltd. i have told my nan to put the phone down when they ring as she is far too trusting which is very worrying. Any advice would be much appreciated. My Nan is recently widowed only 6 months ago making her in an even more vinerable position. Thanks

    • tottondave says:

      I’ve had calls from Euro-Brook Ltd. When asked for full details of their company they were very evasive. Buy your Nan a football referee’s whistle and when they call, find out what they want and if it is anything to do with selling timeshares or recovering monies lost give a long blast on the whistle down the phone……they ring off pretty quick. 🙂

  8. Alex says:

    alex contacted by a lady called Joanna Ferguson who is self-employed but does work for a company called BCS Services -Bien Costa Sale based in London. Said she could sell my timeshare in Tenerife. 24 hours later she phoned back to say she had a buyer at a price of £8451.When pushed she said a fee of 1200 euros would be held in a holding account until the sale was complete.I told her I had seen their name connected with timeshare scams on Mindshare.
    She said she was surprised to hear this. Said she would this up on the internet. Not sure if she was self employed or just putting on an excellant act. Needless to say I did not proceed.

  9. tottondave says:

    I have just been called by Westbury Group Solutions. They left a message on my answer machine to the same effect as Michael. I cannot find any reference on Google or Business house. Plenty of firms called Westbury but no mention of Solutions. The ladies name was Denise Thomas and the phone number was 0845 5275568. I don’t think I will be returning their call.

  10. john says:

    have you heard of a company called zappa managing consultants

    • Frank says:

      Yes, I have recently been cold-called by Julie Wicks (tel 0203 695 0485) who gave Zappa Management and Consulting as the name of her (UK, she said) company, though registered in the USA, no ZN6983C42. She wants £1,800 up front to retrieve for me £1,199.51, of which I was defrauded by Holiday Rentals nearly two years ago, AND £12,500, which is what Holiday Rentals claimed they were selling my Club Class membership for. I have been severely warned off dealing with Zappa by TATOC, who say they have never heard of anyone ever getting back the money promised by a cold-calling company. TATOC were pleased to add Zappa Management and Consulting to their list of cold calling companies.

  11. Martin says:

    For a letter to contact your card company I suggest you speak to your local Citizens Advice Bureau. Having explained what you want to do they should be able to give you a link to the latest template letter suitable for what you need. It worked for me.

  12. Philip Crowther says:

    Hi Melvin and Michael,
    These con men have used the name of my company, Lancashire Financial Services ltd, and I can assure you 100% they are con men !!!! Any money you pay to them will be lost, you cant pay by credit card, so any protection will not apply. I suggest you contact Action Fraud asap. Please Please do not part with any money as its will be lost !!!!!!

    • Dear Philip,

      Thanks for your comment and making us aware of the fact that these people have abused your company name.
      I would certainly insist to all victims to report this issue to Action Fraud, and as you mention you have reported them as well, the police should be made aware of this as well.

      Kind regards

      Customer Care

  13. Bill says:

    have been contacted by fastline legal services . have sent paperwork like they suggested and they have contacted me asking for £1200 for translation purposes. I have declined their offer but they do as sure as hell sound too good to be true as they told me I should get over £10,000 in compensation.

  14. Michael says:

    I have been contacted by Westbury Group Solutions who say they can get back the money I lost to Excalibur and Breakaway Marketing Solutions at no cost – AND they also say they can put me in touch with a barrister to recover some 50% to 60% of the promised sale value of my ILG/DWVC Holiday ownership for an initial fee and a 10% charge on any monies recovered from these companies.  As usual this cold call sounds too good to be true, despite sounding very professional etc etc.  What do you know of this company ?  And what would you advise ?

    Also can you offer any advice, or even template letters, to help me use the provisions of Section 75, to recover the money I have lost to these companies paid through my credit card.

    Sincere regards, Michael


    • Melvyn says:

      All you have to do is contact your credit card company and then send all the information to them, as they have a fraud department and can claim back your monies paid to the so called resale companies, I have had no problems at all with this.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.