Gold Crown Tenerife, a cold calling Fly Buy Company

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A new cold caller has been brought to our attention by the name of Gold Crown Tenerife.

This company offers 3 weeks of accommodation worldwide for £470 or two weeks for £396. This accommodation is supposedly in 4 and 5 star resorts and the bookings can be made in a period of 4 years.

Gold Crown Tenerife seems to target mainly Timeshare owners or consumers who have stayed before in a Timeshare resort. In their phone calls they do mention RCI and Interval International.

The consumer who wants to take up this offer needs to pay the full amount upfront by credit card.

Gold Crown Tenerife has a website www.goldcrowntenerife.com which was registered in February 2014, so we reckon not many people have been able to holiday as yet through them.

On the website there is no mention of any Company Registration, not in Spain or UK, and neither do they provide an office / company address.

All the contact details given are a UK telephone number; 0203 455 5287 and two email addresses info@goldcrowntenerife.com and sales@goldcrowntenerife.com

There is no mention of any Term and Conditions of the bookings on the web.

The fact that Gold Crown Tenerife is cold calling doesn’t really provide any details on the company and asks for a payment upfront, indicates that you should be very careful when dealing with this company.

If you have been approached by Gold Crown Tenerife from 02034555287 for a promotional holiday, then please let us know.

You can email us at customercare@mindtimeshare.com or place a comment / question on this blog and we will be happy to reply to you.

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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32 Responses to Gold Crown Tenerife, a cold calling Fly Buy Company

  1. adrian says:

    i have an e-mail with a reply address
    CC La Borda 1, Local 4
    Adeje
    Santa Cruz De Tenerife, MS 38670
    Spain
    hope this helps

  2. Nick says:

    I am a Diamond Resorts member and have recently taken a holiday with them. I received a call this afternoon from well spoken very convincing young man with good English. Being suspicious, I used 1471 to check call origination telephone number – 02035192591. In course of call got him to tell me he was calling from Tenerife. During course of call he mentioned Diamond Resort, Interval Internal, RCI and Golden Crown (as a measure of holiday quality); selected for 5* holiday bonus etc etc He had a lot of personal details and seemed to know a lot about my holiday arrangements – in breach of data protection. I broke his sales pitch by challenging him to say where he got my membership details from and implied they came from Diamond. He got quite flustered about breaches of data protection. I put the phone down – and when he came back for a second go I just closed the call. I have previously complained to Diamond and various industry regulators, and very annoyed about continuing lack of security of personal information held by our provider.

  3. dave says:

    Dave says
    just received a call on my mobile from a good English speaking female, but had previously checked the number 02034555287 on the web and found it was Gold Crown. When I confronted her with the information above – re company registration her response was very cautious and only stated it was in Tenerife. Immediately ended the call indicating that I did not wish to be contacted again

  4. David says:

    Think I’ve been had too then. I paid £295 on my card last night for two weeks with supposed ‘VIP’ upgrades to be taken in the next six years. It was challenged by my credit card company, but stupidly by the sound of it, I allowed the transaction to go through. Oh bottoms!

  5. stephen says:

    Oh dear… I think I’ve been had… paid the £470 😦

  6. Claudia says:

    I am now very worried – promised emails and call backs – none received so far

  7. Pam says:

    I am a Diamond member and was contacted last night. Looking at all these messages I realise I
    shouldn’t have listened to all the hard sell. I did give credit card but my credit card company have today blocked it. I have now reported it to Diamond and will try to ensure the payment doesn’t get authorised. They do appear to know I had 2 Interval exchanges recently.

  8. Deborah says:

    I’m so pleased I was able to see this website while on the telephone to Adam Jones at Gold Crown, he offered me a luxury bonus week that could be taken up to 2021! And then tried to sell me considerably more than one week at a “heavily discounted rate”.He was extremely convincing and as an RCI member which he appeared to know I initially thought the call was genuine. He drew me into conversation about holidays and told me how fortunate I was to be one of only 200 people selected for this offer. It all seemed to be linked in with my current membership and gave me the reassurance that I would not be subjected to a “promotional”event.
    I have had some good “promotional” weeks from some companies but fortunately seeing the comments here helped me terminate the call quickly.

  9. Anthony says:

    I received a call about 4pm from a middle aged English female giving the same spiel which they tried on me last April. Same telephone number 02034 555287, The name given was just Gold Crown, which I told her was the same scam company that tried it on last year.

  10. Mat says:

    Just called by these people. If a company send you a vague email with no information and won’t send you the full terms and conditions as they tell you on the phone then don’t pay anything over. Anyone who won’t either send you a full information pack and let you mull it over is untrustworthy. They have no affiliation with the people I know as RCI Gold Crown. I hope anyone else who gets called has a chance to read this before parting with cash.
    What annoys me though is that someone at Club La Costa has sold my details or has an association with Gold Crown Tenerife.

    • Richard says:

      Received call late afternoon 25.01.2015 from Gold Crown Tenerife stating affiliation to RCI,Interval International & Diamond Resorts then offered 1 to 4 weeks loyalty bonus weeks in luxury accommodations, some world wide, ranging in price from £295 for 1 week up to £470 for 4 weeks with a time scale of 4 years in which to use. Of course money to be paid up front, also as an extra bonus a VIP discount card is offered on arrival at your chosen resort for purchases on site. These guys can be very persuasive & can appear legitimate to some people at a vulnerable moment, always ask for time to discuss with your partner etc., they then pressurize you in to making a decision by saying you are being offered one of the few remaining Bonus Weeks & these will all be taken up before the end of the day. Remember the old adage, if it sounds too good to be true it usually is!!. I’m fed up with all these scams, trouble is, one doesn’t know who to trust.

  11. Martin says:

    Many years ago I had a customer who was a timeshare sales advisor. He referred to Lanzarote as Lands of Grotty, and Tenerife as Ton of Grief. Still keeps me very cautious.

  12. Reblogged this on Mindtimeshare and commented:

    Gold Crown Tenerife is still very active!

  13. Colin says:

    Just been phoned by this company (got the phone number above by doing 0471).
    My policy is never to accept any offer when I am approached out of the blue so after about 5 minutes listening I explained there was no possibility of me ‘buying’ anything today and the chap accepted that.

  14. Janet says:

    I too am a Club La Costa Member and have just been contacted by Gold Crown who informed me I had been awarded VIP Weeks, and I was offered similar to others reporting on this site, ie £470 upfront for 3 weeks in a 4/5 star resort in luxury penthouses and t I could book them over the next 4 years. When I said I would need to discuss this with my husband who was unavailable at the time I was then put through to a “manager” who told me if I paid now she would extend the duration to 6 years and upgrade me to VIP Plus and give me an extra week free. Rather suspicious were my first thoughts !
    She was very persistent and told me she only had 16 weeks left to allocate so I had to decide tonight, As I was showing no intention of getting my credit card out she then tried to persuade me by offering free boat trips/freebies and other discounts. Really !
    She then left me for half an hour to speak to my husband. during this time I checked the company out and hey presto ! as I highly suspected it looks like a scam. Needless to say when she called back I did not answer the phone !
    BEWARE

  15. Danny says:

    They must be part of the same outfit as Let’s-go-Tenerife, who are cold calling to promote the exact same deal as exclusive “VIP weeks”. See https://mindtimeshare.me/2014/10/22/is-lets-go-tenerife-really-the-company-to-trust/

  16. Sam says:

    We have just returned from our CLC holiday yesterday and contacted by let’s go who claim to work alongside RCI offering us 2/3 or 4 weeks exactly same price and again all sounded very convincing. They claim only excursions are promoted and discount cards for local or on site restaurants and not timeshares. They contact number I had checked was 0203 5198266. I said I would not pay without having an email and a few days to think about it. The lady I spoke to was Sam and claimed to be very new and passed me on to her manager who went on to tell me they weren’t cold calling as they were virtually affiliated and our details had been somehow activated by my partner ( who has a separate surname) for which of course I know being the organiser this, was not the case. We have just used up and exceeded this years points interestingly. I cannot find any details of anyone who has used these holidays and politely declined at the end of a 40 min conversation when advised that there was only 16 left and to secure it would need to be agreed and payed for there and then. Whilst we don’t know what the end product is I don’t trust a company who need to secure over the phone like this.

  17. 100percentsuccessuw1 says:

    Oh dear, all to good to be true then. Is there any one who has actually been on holiday with these people.?

    I was phoned pretty much like all of you. I made the purchase on me debit card.

    I have repeatedly tried to call them back and its been answer phone every time with no call back..

    If it is a s*** has any one found an office for these people . Mowhawk or Gold Crown?

  18. Dennis says:

    We are also Diamond members. Received a call from this company yesterday congratulating us on being selected for bonus weeks (must think we have just landed on the planet) and gave options of 1, 2 or 3 weeks for varying amounts of money. Reeled off a list of destinations we can use and sent a link to a website that looked very minimalist and recently created – and tellingly with no address on it. Did give a phone number which is the same as listed from a respondent above – but one that they obviously don’t answer.
    I went through the list and told them I can get most of them with our Diamond membership and others on the list we have no interest in visiting.
    I mentioned that if they can get me 3 weeks in Waikiki next Summer in a 2 bed apartment I would be very interested. At this the first person said they would transfer me to her manager. She then gave the usual spiel about new resorts coming on board all the time and although there was nothing available at the moment there is a good chance there will be at a later date. Believe that and you will believe anything.
    I said something around, “it all sounds full of ifs, buts and maybes which is no good to me”. She then started to get a little aggressive and said, “Well if you don’t want the bonus weeks then I will offer them to someone else”. I said that sounds like a good idea and we ended the call.
    Be very careful as it seems that they are targeting Diamond members at present.

  19. Helen says:

    I have just received a phone call from Nita Philips Gold Crown Solutions want to help me get money back but needed £799 for admin fees

    • Anthony says:

      Helen

      Look under Gold Crown Solutions rather than Gold Crown Tenerife for more information about them, although they are probably the same company.

      Anthony

  20. Daisy says:

    I do not know which company it was but I would like to know how a cold caller with a withheld
    number knew that I was in Tenerife at the airport last November? It was a noisy call center
    and she referred to my husband (I haven’t got one!) and an Ipad (haven’t got one) on which
    we wrote down information. I told her she was a liar and to ‘f’ off. I was returning from a cruise
    and flying home but how on earth would she know I was at Tenerife Airport?

  21. John says:

    I administrate a Diamond Resort members facebook group and I can confirm that many of the UK based European members of our group have been contacted by this company and we are handing out the advice to not purchase anything from them. I have seen similar scam offers run by companies such as GC Resorts who take your money upfront in the promise of exchange for 3 weeks luxury holidays and booking holidays is impossible and the company then collapses owing members their invested money. I am not suggesting this is going to happen but so many of these companies emerge and disappear over night. My advise if you do decide to go ahead is obtain a full detailed set of terms and conditions signed by both parties and only pay by credit card. If you are a DRI member you may be interested in joining the Diamond resorts members Group on facebook where we exchange valuable information related to DRI.

    • Anthony says:

      John
      Having received a call from Gold Crown Tenerife a week or two ago and reported it to Diamond at Lancaster, I have just received a call from someone who claimed to be ringing on behalf of Diamond and offering extra holidays. He gave the name Danny Smith and said he was ringing from a Diamond Resort (in Tenerife or Spain I think) on tel no 0845 359004. He quoted me my date of birth which was incorrect and I hung up. A 1471 check showed the call came from 00349 51709011. I have also reported this call to Diamond at Lancaster. Have you come across these telephone number before? Neither come up on an internet search. Also, have you any idea how these people are obtaining details of Diamond members?

      Anthony

      • maureen says:

        i am also a memeber of diamond and recieved a phone call today…is someone from diamond selling all our details i wonder…how is this company getting all this information

  22. Pat says:

    We were contacted tonight by this same company with the same offers as those above. The man calling said his name was Luke Williams and that he was calling from Tenerife. We said we would prefer to holiday in UK (to save on the air fares), so he transferred us to his Manager, called Natalie. She said UK holidays would be available after Feb 2015, but when they wanted the money upfront, we decided not to go ahead.

  23. Craig says:

    Just had cold call from Gold Crown, wanted £470 and promised penthouse suits in far off lands. 6 people in three bedded units for 3 bonus weeks. He told me that “special people” have gold wristbands in resorts and these are the people.
    Told him to look on this website and he ended the call.
    He stated monies we’re secure as they only take Visa or MasterCard and they are covered, even on Debit Cards which is not true.
    How can this be right, to cold call, on Bank Holiday Monday, know my Timeshare Details and expect lots of money on a whim, he did send me an email to authenticate the company from his perspective.

  24. Don says:

    I am also a member of Diamond Resorts and was phoned on April 29. I agreed to buy 1 week for £295. They certainly make it sound as if they are connected to DR. Overnight thought about it and after looking at this company on the internet decided not to go ahead. I tried to phone in the morning but go put through to answerphone. Left a message saying I wished to cancel and also sent an e-mail saying I wished to cancel. When they tried to phone again I didn’t answer. Today a different number rang, 02035152118, again it was Gold Crown and I was told that as I had agreed I had to pay. I informed her that I had instructed my bank not to make the payment and she replied that I still owed the money no matter what. It was a long distance selling agreement and you cannot cancel this even if you have not signed anything. “I’ve a whole bank of solicitors behind me” and “I’m just very good at my job” were just some of the comments. Not a very nice person or company

  25. Anthony says:

    I had a call from this company this evening from the same telephone number, similar story as above, referring to our membership of Diamond and offering two or three weeks holiday in eight countries. Caller no 1 gave his name as Reece, gave me the names Esther and Danielle as the people who would handle my bookings. Put me onto his supervisor when I said I wasn’t going to make any payments over the phone. Supervisor sounded older, more articulate, more persuasive, but I did not like the sound of it all and ended the call.

  26. Bev says:

    The call from Mohawk Marketing or Gold Crown Tenerife came at a time when we’d used all our Diamond Resorts points and was offered three (and I quote) “loyalty bonus weeks” – they were surprised that we’d never been offered them before…. He was extremely convincing indeed so much so my husband made the purchase on his credit card and they even threw in an extra week on top but he HAD to sign up that day!!!! They said all we would need to do is attend a low key “welcome meeting” in the same way as any overseas hotel guest would do on holiday to learn about the local area and sign up for trips etc (last thing we wanted was a hard sell!).

    We’ve been onto Barclaycard and have cancelled the transaction pending a full investigation.

  27. Jacqueline says:

    These people just called us saying they were representing Diamond Resorts with whom we own a timeshare. They offered us one week/two weeks in a 5* resort just as you say on your website. We were very tempted but had the forethought to look them up and found your website. Thank goodness!!!! Thank you for posting this information to help potentially gullible people like us. The man calling was called Nathan Clark and he gave the telephone number of 0203 455 5287. We very nearly fell for his patter – he was very very convincing!! Many thanks.

  28. Paul says:

    Have you heard of this company? I feel that I have about them in connection with another firm that have missold the resale of timeshares. Regards Paul Marsh

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