Timeshare Exit Solutions cold callers on behalf of ITRA


Yes it must be that time of the month again where ITRA the International Timeshare Refund Action has decided they needed a new branch name to introduce themselves to Timeshare consumers, so they are now using a company called Timeshare Exit Solutions.

Very similar to Sherlock Marketing another cold caller about who we wrote an article not so long ago.

Contact number for Timeshare Exit Solutions is +34 951 247 110 although on their website www.timeshareexitsolutions.co.uk they also display the free phone 0800 680 0660

The Spiel of these companies is all the same. Timeshare Exit Solutions rings consumers on a cold call and never seems to be able to explain actually where they obtained this private contact data.

The timeshare owner is informed about the Class Action going against the timeshare resorts, exchange companies and timeshare industry in general, and any timeshare owner can join this class action. To join on a No Win No Fee basis, the timeshare owner will have to attend a meeting though and is offered a 3 night stay in Spain with accommodation paid.

Once in Spain, the whole subject of the Class Action does not really seem to be the most important subject of the meeting. Soon after filling in a questionnaire which could have been done on the email without travelling to Spain, the timeshare owner is asked about his membership.

The agents from ITRA explain to everybody that they are submitted to a perpetuity clause on their timeshare agreement and the liability for paying the fees will not stop when they die and fall onto their children and their children.

As most Timeshare owners who attend these meetings do not bring with them their agreement and only were asked for the deeds, the pressure and convincement in these pitches about the perpetuity and for ever burden of your timeshare soon result in wanting to get rid of this no matter how.

And that is what ITRA is looking for as they can do this for the Timeshare owner against a payment of around £6000. They request a deposit on the day of around 10% and a balance payment a couple of days later.

The agreement signed is in the name of ITRA, but payments are taken under different company names such as Rainbow Bridge Consultants, R.A. Marbella and accounts in Sochalls.

The agreement does not mention how long it will take ITRA to do this supposed transfer out of the client’s name and neither has any cancellation clause that would allow the Timeshare owner to cancel in case the transfer / cancellation is not done.

Seen the above we certainly do not recommend having any dealings with ITRA and would advise to be very cautious when approached by companies such as Timeshare Exit Solutions from 0034 951247110

Please do contact us by email to customercare@mindtimeshare.com  for more information if you have been called by Timeshare Exit Solutions. You can also place a comment on this blog

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
This entry was posted in Bogus Holiday Clubs, Bogus resale companies, Club Class Group of Companies, Companies closed down, Costa del Sol, Legal Services, Mediation services, Warnings and tagged , , , , , , , , , , . Bookmark the permalink.

11 Responses to Timeshare Exit Solutions cold callers on behalf of ITRA

  1. Tom says:

    We were contacted by “Refund Action Group” and asked to go to a meeting with their representative, this was arranged at a suite of rented offices, suspiciously empty. The rep said he was from R A Consultants, allegedly in the property business with offices in Dubai, Singapore, Indonesia and Marbella, where he was based, and was returning the following day
    The offer was a “No Win No Fee” claim against our timeshare operator for wrong or misleading selling, or changes in the deal without being advised.
    The rep pointed out the perpetuity clause and that our children would be stuck with the spiralling management fees. We signed the form to go ahead with the claim on a 60-40 basis, leaving us expecting a £12K settlement; more or less guaranteed as the “operator knew they had mis-sold and would settle out of court.
    Then came the question: do you want to get rid of your time-share? we can get rid of it for you. We were then told that our operator was reluctant to let their clients sell
    We smelt a rat, and withdrew. The plan was to charge us just under £6K to “desist” -to get rid of our time-share, pointing out that if we paid a £950 deposit by credit card, the total payment would be protected.

  2. mary h says:

    How does one than sell one’s timeshare?

  3. Tanya says:

    Hi, I have had a call today from Sherlock marketing regarding my club la cost points scheme and that they could get me between £12,000 to £16,000 compensation for the miss selling of Maintance.
    I would be great full if anyone has feedback regarding this company.
    Many thanks

  4. rachel says:

    ITRA want £4180.00 to dispose of your timeshare , don’t wast your time going to a meeting S***

  5. Aleck says:

    Correction to my last comment re reseller should be Travel and Leisure who cold called me on monday to offer to sell my DRi points certificates

  6. Aleck says:

    I to was called by a very nice lady with a view to inviting us to a meeting with an itra “claim Assessment Manager” as we had expressed our view that at our age of 80 and 73 the management fee was now getting more than we could afford. we made an appointment in a follow up call for xxxxxx and given the following directions. Both of us bring proof of identity and proof of address docs and all DRI docs and Points certificates.
    To: Stevenson Suite, Unit 1
    Sheepsbridge Business Centre
    655 Sheffield Rd
    S41 9ED
    to meet David Locket.
    Tel. 0845 542 0135
    We arrived on time and were let in and greeted by him and taken to an office. He invited us to sit down and sat behind the desk. we had some rapport chat and were then asked about our experience with DRI we both expressed our pleasure at the resorts and the high standard of the apartment and service but were concerned at the eve rising burden of Management fees to which he replied Well if you are happy with them why have you come here? I replied because we were invited to by your company who had cold called us and said they could help us with that so what is the deal he moved to a computer screen and showed us the Itra website and opened a folder and showed us some examples of document from customers the had managed to get compensation for the miss selling of the points because we were not told that there was no way to exit the contract. and gave us examples how much our management fees would be in 10 years time based on an Historical average of 7% compound increase, about £20,000.
    He went on to say he hated DRI as the biggest and most widespread scam of all time and said that they were only interested in keeping people locked into the the trap of paying Management fees and that was their main source of income. we became suitably alarmed an i asked again can we move on what do we have to do now. This was ignored as he asked if we would like a drink and went out to make it, inviting us to talk about our view of our situation now and of course we decided to go with this company. He the explained that he would ask his superiors how much compensation we would possibly get if we agreed this amounted to £6,000 but would not be in our hands till late next year. We had also had decide we would like to get free of DRI as soon as possible what do we have to do. He ignored this and when on to tell the sob story that the company was having and his own experience of having elderly widows crying on his desk at the thought that she had willed this dreadful burden onto he children and grand children and was recovering from a heart attack suffered because of all the stress sh was experiencing. He went on to say that the company would not be doing this service for very much longer as there were other issues as well as they were losing money to people who had received their money and would not pay the fees after the separation from DRI was complete. So we then of course wanted to know about fees.
    Another phone call to hiss superiors to get us the best deal he could.
    Turned out to be a bit less than £5,000. he then explained that they now Insist on the full payment in advance no later than one week after the contract was signed Hilary said she could not do that and I said I would like to but was not at all sure I could raise the money that quick. He then said
    I will see what I can do for you, I can see you are reliable people. I work hard for this company and they owe me a favour. Another phone call. Then, My suggestion has been verified I can do this just the once , do the deal the old way so that you will pay the balance only when you are free from DRI.
    You will have to sign a contract to this and pay the administration fee of £480 at that time and this will be deducted from the Legal Fees of £5,000 I said Well I obviously cant do that now to which he replied i am not offering you anything to day, go home and consider this arrangement and i will have the phone girls ring you next Wed. to make another appointment. It was now Half past 7pm as we returned to our car and drove home in the pouring rain
    I am thankful that I had used mindtimeshare before and discovered in time this is a ****.

    I also have another Puzzle for Albert
    I phoned DRI and was put through to the department that deals Exiting DRI and asked can I send all my points back to DRI and resign from my membership and be free of all financial obligation The answer was No they would not be accepted, May I put you through to another dept which can help you I said yes and was put through to Travel & Leisure who have been appointed bY DRI as the only timeshare reseller who can sell DRI points certificate

  7. Sue says:

    Hi, I also have a property at the Hollywood mirage and was wondering if you found anything else out

  8. Alasdair and Heather says:

    Last week we were contacted by a company called Timeshare Release by a cold call. The caller, Vickie was very nice and most sympathetic to hear about the problems we were having with Diamond Resorts International in trying to relinquish our holiday points. She reassured us that her company was able to help us and asked us to attend a meeting in Berwick on Tweed as they were setting up a temporary office in Scotland only for the first two weeks in June. (Warning bell 1). I said that we lived over 200 miles away from there but she said that it would not be a problem as her company was prepared to foot the bill for an overnight stay in a local hotel. (Warning bell 2)
    I asked if the information needed could not be done online. She replied that there would be legal papers to sign and these must signed in person and witnessed by a legal member of their company. (Warning bell 3) helpful Vicky duly sent us a follow up email containing all the relevant details needed for us to attend the meeting on Wednesday 4th June 2014 at 4pm with one of their specialist consultants in their office at Berwick Workspace, Boarding School Yard, 90 Marygate, Berwick upon Tweed, TD15 1BN. The next day a letter arrived reiterating the details set out in the previous email. Mu husband and I discussed the situation with our family and our daughters expressed great concern that this could well be a scam. They advised us to do some research and when my daughter discovered your website It seems that our warning bells had rung true. We are so glad that we found out before we were dragged into something we could I’ll afford. Thank you very much for putting the right information out there and helping gullable pensioners like us not to be taken in by these rouge companies. Can we just say that if anyone from TIMESHARE RELEASE tel: 0800 7720247 attempts to call you offering help to dump your holiday points / timeshare, hang up before you get sucked in!

    • Albert says:

      I had points with DRI but after being scammed several times and having reached the age of 75 I was able to ring DRI and tell them that I no longer needed Timeshare and wanted to cancel. I received confirmation by post that my points had been cancelled and no further payments were required. Check the age limits, it only costs a phone call.

  9. elizabeth says:

    Hi, I have spoken to you before about my timeshare with Resort Properties in Tenerife, I have received a cold call from a company called LLoyd Clarks in London saying they are trying to get money back for people with Resort Properties if you have had a loan , they are saying we could get money back for being mis-sold the contract, as we did take it out with a view to it being a resale venture, but they kept moving the goal posts saying 1 bedroom apartments will not sell but 2 bedrooms will so we upgraded just to be able to sell, them they sold out to silverpoint who will not start any re-sale until 2015…So this company has said, no money will be asked for upfront but if they are successful they will take 35%…and we could end up with money back , which we could clear our loan dept.So I was wondering if you had heard of them and if it could be another scam like ILG..??
    Would be grateful for any help or advice you may be ale to give.
    Many thanks

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