A new cold caller has been spotted by the name of Orange Sun Travel.
This company is not only cold calling; they are also doing a very strange offer to Holiday Club Members. For example they claim to have taken over a list of Club Class Concierge plc and are able to get a refund of all monies paid for the consumer.
All the consumer needs to do is travel to Tenerife with all the documents, accommodation paid for by Orange Sun Travel and a “legal adviser” would assess the case.
It sounds rather dubious that a consumer needs to travel all the way to Tenerife to get his case looked at, when at the initial (cold) call the agent seems to know already all about it. Then of course the fact that this particular Club Class Membership Club went into liquidation, does not really need any further assessment of a legal adviser.
And if the outcome would be to claim a refund under the Consumer Act…well, this can be done directly by the consumer, and no need to pay for anybody doing this on their behalf and certainly no need to travel to Tenerife.
But who are this Orange Sun Travel? They have a website http://orangesuntravel.com/ which was registered in October 2014
On this website there is a mention about a “sister” company called Slonce Marketing and this is not an unknown name for us as we already published an article before about a company related to Slonce Marketing as well; Market my Timeshare.
Orange Sun Travel claims on their website to have been active since 2003, booking holidays for thousands of customers, 7 offices throughout Europe, affiliated to IATA and fully licensed by the Canarian Government to engage in all holiday and leisure activities. So far we have not been able to reconfirm any of these facts.
Contact details of Orange Sun Travel are telephone 0034 928 077 082 and E-mail: firstname.lastname@example.org
Seen the above information we certainly recommend caution when dealing with this company.
If you have been contacted by Orange Sun Travel from Tenerife then please let us know.
You can email us at email@example.com or place a comment on this blog