For many years several dubious Discount Travel Membership Clubs have been very active selling their dubious products to consumers and a lot of times this included a Cashback or Reclaim certificate as well. The largest clubs being Club Class and ILG –DWVC.
From what we have seen over the past years is that a lot of consumers have been very successful in claiming back the money paid to these companies when they had paid the purchase price by credit card or at least part of it by credit card.
But we have also noticed that those who were holding a Reclaim Certificate or Cashback, did not claim a refund as they were still hoping that at the moment of submitting their claim all monies would be paid out and everything would be as promised. Others didn’t claim a refund either as they thought this would then affect negatively their Cash Back certificate…
Unfortunately a lot of these certificates could only be redeemed years and years later so people would only realize they were “mis represented” or bluntly lied to after several years.
Claiming a refund for a credit card payment under the Consumer Act is possible inside the 6 years after the purchase / payment was done and by proving you were mis represented or there was breach of contract. (*only for UK credit card payments)
When we say the clock is ticking, we know that there are still a lot of consumers out there who just only recently submitted their cashback certificate and know now that there was no money waiting for them or only a very small amount, nothing to do with what was promised.
If you are a consumer who bought into a dubious Discount Travel Membership Club and did this in 2009 or after, please be aware you are still on time to claim a refund.
If you want to know if there is a possibility for you to submit such a claim, then please write to us and explain your case to us.
We can help you with clear guidelines and advice on how to do this claim.
Why would you not try? Don’t let the time pass and act now! All it will take is a bit of your time and the money for a stamp on the letter to the bank!
We look forward to hearing from you!
You can email us at email@example.com or place a comment on this blog