Cold caller alert for European Settlement Associates from Madrid


A new cold calling Mediation Company has been spotted by the name of European Settlement Associates.

This company claims to be based in Madrid at Calle de Codo 15, Planta 15, Officina 4, Madrid, 28071 and is using as contact number 0330 124 0310

On the first cold call the agent of European Settlement Associates or ESA explain that they are representing the Supreme Court, the Tribunal Supremo in Spain.

They have been given a list of companies that have been taken closed down by the police. From this supposed list they have been given the details of the victims of these companies and are now contacting them to bring the good news.

As it seems the bank accounts of these dubious companies the Timeshare owner was dealing with before have been blocked and the money is now set aside to be paid back to the victims. And as seems to be the latest pitch with these kinds of cold callers, the victims will not only recover the money they actually paid but also the amounts of money they were promised.

Sounds too good to be true? You tell me!

Strange enough, European Settlement Associates is not using email and everything is to be done by phone or by post. But they do have a website which was registered the 25th of January 2015.

On the website of this Spanish based mediation company, the information is only available in English and there is no company information, registration numbers etc. We have been unable to find this company at the register of the Spanish Companies House.

As there is of course always a catch with these companies, the agent from European Settlement Associates advises the Timeshare owner he will need to pay for translation and Lawyers’ fees in order to claim back his part of the money.

Please note that there are no court settlements or Supreme Court orders for money to be paid back to victims of fraudulent companies. Neither would this be notified to you on a cold call by a company of which no registration can be found.

If at all you would be able to claim back your losses, it is not to be expected that you would get the amount promised though on a simple phone call from a dubious company.

We would certainly not recommend any dealings with European Settlement Associates calling from 03301240310 in Madrid.

If they have contacted you then please send us a message by email to or place a comment on this blog

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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5 Responses to Cold caller alert for European Settlement Associates from Madrid

  1. Dot says:

    Must think I was born yesterday in presuming I wouldn’t check their details. Phone call received from a Karen Dawson who sounded genuine but the phone number she gave me to contact them was not the phone number she rang from. Hence the search which revealed it was a bogus call

  2. Isabel says:

    Hi I have just been contacted today by Gillian Cole from european settlement associates in Madrid. She seemed so convincing , stating I would be required to pay lawyers fees. Beware this is a sc**. How can anybody think of being so low as to further try to rob us of more money than they have done already!!

  3. Betty says:

    we have been contacted by esa and like you we do not know what to believe

  4. John says:

    Obviously the same company which claimed to have sold my timeshare and could now reclaim the sum that I had been offered +the fee they had charged for the sale – I ignored their very kind offer when asked to pay upfront fees for lawyers expenses etc – BEWARE IT IS ILLEGAL TO ASK FOR UPFRONT PAYMENT SINCE 2011
    I hope this is of assistance to other vulnerable timeshare owners eager to unload totally unsaleable ownership

  5. Alan says:


    I thought you might like to know of these people – I am assuming it’s a SXXX!!!!!!!????????

    They obviously know about our Club Class membership/names/phone numbers/email address etc,.

    I would appreciate your views.


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