The return of the cold call campaign from Sunline Direct

SUNLINEDIRECT

A company, which was mentioned in 2013 on this blog, has recently “re-appeared” after being very quiet for more than 6 months. This company is Sunline Direct.

We already placed a warning on this blog about this so called fly buy company, which offers discounted accommodation in different resorts worldwide. In this article (http://wp.me/p1kmoi-12l) we already pointed out the links to the different companies and ever since we posted this article the list of connections have only become longer.

Sunline Direct has made a strong come back, and is contacting timeshare owner’s actively through cold calls.

Companies connected to Sunline Direct are: Estrella Vacations, Gold Crown Tenerife, Gold Crown Solutions, Let’s go Tenerife, Let’s go International, Gran Canaria Resorts (GC Resorts), Resort Premium Services and Sunline Advisory.

On this call the timeshare owner is being told that Sunline Direct is connected with his home resort or exchange company, and states they are offering accommodation belonging to the “extra availability” of the resort or exchange company.

The offer from Sunline Direct consists of a package of several “highly discounted” weeks of accommodation and a UK Mini break for 2 people. The packages have prices ranging up to £545 and the weeks are valid between 4 to 6 years.

Payment is taken directly over the phone by credit card. They use third party payment provider to process the payment. Where the others used before  Mohawk Marketing the one used recently by Sunline Direct is  British Travel.

It is only once the payment has been processed when the timeshare owner receives the confirmation and the terms and conditions attached to this offer!

The weeks turn out to be only available as “non consecutive” which is not always explained prior to payment and some consumers even pointed out they expressly discussed the fact they would not travel on a 1 week only basis.

Once at the resort there is an obligation to attend a “welcome meeting”.

Timeshare owners have mentioned to us that the agent on the phone explained this welcome meeting as “going to pick up an information pack”. In reality though most of these meetings consist of a long winding sales presentations where the timeshare owner is presented with a membership of a DTMC (Discount Travel Membership Club) and people are kept for hours and hours.

We cannot stress more about the fact that you should never trust a cold caller. But when it comes to a call from a company such as Sunline Direct who make statements about your home resort and exchange company and expect you to pay over £500 on a phone call, then you should be even more cautious.

Always double check these statements, call your resort, call your exchange company and clarify what is a real offer and what isn’t.

There are no such offers that can only be given on that one call out of the blue and paying hundreds of pounds without even receiving proper terms and conditions!

If you have been contacted by Sunline Direct from 01277 552 403 then please let us know.

You can email us at customercare@mindtimeshare.com or place a comment on the blog.

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
This entry was posted in Bogus Holiday Clubs, Canary Islands, Flybuy Operator, Tenerife, Warnings and tagged , , , , , , , , , , , , , , , , . Bookmark the permalink.

4 Responses to The return of the cold call campaign from Sunline Direct

  1. Karen says:

    i was contacted today by sunline direct claiming to be offering me a VIP deal and saying i was very lucky to have been picked as on a very few timeshare owners are “lucky” to be picked to receive this offer. a lady tried to explain how wonderful this offer is but when i asked for a day or so to talk it over with my husband and to be sent a link to find out more about the company and the resorts on offer i was told in no uncertain terms that it was a one off offer and if i didn’t take it now i would not get another chance.
    she then passed the phone to her manager who had just happened to come into the room. she was very offensive and said that as i told the first lady that i decided where the family would holiday there was no need to discuss anything with my husband, she became very abusive when i told her i would not hand over £500 without speaking to my husband, so i told her in no uncertain terms that i would not be buying anything from her and she would not bully me into doing so. i then put the phone down.DO NOT buy anything from these people!!

  2. Marilyn says:

    We had a call from this company yesterday. After a lengthy conversation, my husband declined the offer. A woman called back and became very assertive with me and was plainly not willing to take no for an answer. Not a pleasant bunch of people. They claimed to be selling holidays through RCI.

  3. William says:

    I have not had the calls but went out to Mallorca, met Marina Leisure who put me up in nice hotel, then next day took my five timeshares off me and £5000 in money,said I had to wait five years or 61months.Sent my letter by recorded delivery and tracked it to Torremolinos.Nobody collected it and was returned to the United Kingdom. A Mr Terence P Bowland signed my Loyalty Reward cheque which seems useless now. I hope Loyalty Reward Scheme SL was one of the firms that the spanish police arrested the other week.William.

  4. chris says:

    ?I was contacted last week by this company

    CAP Contracts Ltd 2, Lancaster Gardens Southend on Sea Essex. SS1 2NT

    01702 334411

    chris

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s