Recently we posted an article on the blog about a Fly Buy company called Sky Breaks.
This company is actively cold calling timeshare owners and offers different Accommodation packages at various prices.
One of these offers is for example two weeks accommodation at any of the resorts listed in their brochure within two years for £459 and an additional offer of £120 for a further two weeks within 3 years. The agent from Sky Breaks goes as far as reconfirming that they are ABTA bonded, something that certainly cannot be confirmed with ABTA, as they do not know them.
Great is the surprise though to the consumers who actually fall for this offer, when they receive the confirmation of their purchase.
Nowhere on the confirmation the company Sky Breaks is mentioned and all of the sudden it is The All Inclusive Club and the ETOL Travel Desk (Extra time Online).
So how does this add up and where does this leave the consumer? When the agent calls and claims to be from Sky Breaks, they refer the consumer to their website. But if then it turns out the payment is for The All Inclusive Club…do they expect the consumer to check their website as well to see if all is the same as Sky Breaks?
Why does the agent from Sky Breaks not make the consumer aware they are calling from The All Inclusive Club?
Why would any company anyway pretend to be something else than what they are?
Cold calls, payments on the day for accommodation offers where the terms and conditions are not explained properly and confirmations from other companies after payment…it doesn’t really get any better.
Please be careful when receiving cold calls in general!
If you have been speaking to Sky Breaks we would like to have your feedback. You can email firstname.lastname@example.org or place a comment on this blog