Dial a Break has a very elaborated website www.dialabreak.com which was registered in April this year.
That seems to be a very short period for the statement that they have over 15000 subscribers already.
Dial a Break is doing a cold call campaign though and on this call they actually mention to the Timeshare owner the membership they have, so they are handling information that should not really be in their possession.
The offer Dial a Break does over the phone and later on confirms by email, is a package of weeks in “luxury” holiday accommodation over 3, 5 or 7 years with prices ranging between £449 and £699.
In the follow up email they do point out that the consumer can not take more than 1 week at the time, but they certainly do NOT mention the other terms and conditions or point out that these should be read before making a decision.
In the Terms and Conditions which are on the website it becomes clear that the consumer is expected to go through a presentation which is described as a “products and services update” and should be attended as a couple.
Contact details of Dial a Break are telephone 0203 514 4127 and email email@example.com
Although fly buy holidays are a very commonly used way to get consumers through the door, it is certainly questionable when these holidays are offered on a cold call, the company knows about your timeshare membership and seems to “forget” to mention that you have to attend a meeting prior to payment.
Always be very careful with cold callers, ask them right upfront where they obtained your details, because if they know all about you, for you it might be a “cold” call but it is not as “cold” for them!
If you have been speaking to Dial a Break from 02035144127 in Tenerife we would like to have your feedback.
Please email us to firstname.lastname@example.org or simply place a comment below this blog.