Beware of the FAKE cold-calling lawyers by the name of Fernandez Navarro

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A new cold caller has been brought to our attention, and this time a very tricky one indeed! The name of the company given is Fernandez Navarro or Law Abogados from Fuengirola in Spain, and this happens to be the name of a genuine lawyers office on the Costa del Sol.

But, there are though signs that help to differentiate and spot which one is the Bogus Company who seems to be after the money of the consumers, once again.

The agent from this fake Fernandez Navarro, cold calls and claims to be working on behalf of this lawyers office who is holding money in their accounts to be paid out to Reclaim certificate holders.

The agent asks for copies of the paperwork in order to verify that everything is correct.

After the consumer submits this paperwork by email, he receives a follow up mail with different documents attached.

In these documents there is an explanation about Spanish taxes and the consumer is notified that if he wants to receive his share from the funds he needs to pay first the taxes due.

As explained by this FAKE Fernandez Navarro, the money has been deposited with the Spanish bank and in order to release this the consumer needs a special registry number.

The taxes are calculated to be around the £2000 and as the consumer does not have this “registry” number either, the agent from Fernandez Navarro will kindly process the request for another €350



The contact details used so far are: EMAIL and

TELEPHONE 0034 951 650 465

Names used by the agents are Rachel Arnold and Isabel Gilbert, which will obviously change after this publication, but just in case you already spoke to these “lovely” ladies!

If you received a cold call from Fernandez Navarro or Law Abogados then please let us know.

Better be safe then sorry!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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26 Responses to Beware of the FAKE cold-calling lawyers by the name of Fernandez Navarro

  1. Gail says:

    We have also been tricked by Rachael Arnold making out they are solicitors acting on our behalf and have conned money from us.

  2. Tracey says:

    We also was contacted by post, they said will be added to the pay out list, got in touch last month via email and was emailed saying would be about four months, will be interesting to see what happens

    • David says:

      i have been paid out by this company in May 2015.I supplied a bank account with only a few pence in .As soon as the payment went in i transferred the funds out and closed the account.

      • Hi David,
        Thanks for your comment.
        You most probably have been paid out by the “real” Fernandez Navarro, who indeed does NOT ask for money and only asks for a bank account.
        It is still recommendable to be cautious and as you have done for example, use a bank account that has no money in it or even open a new one for this purpose.
        Whatever happens, you should never pay to a cold caller, for as much as they promise a big return amount.
        Kind regards
        Customer Care

  3. Thomas says:

    If I give my bank details can they take money out of my account without my request, ie bankers draft, etc.,

    • Tracey says:

      I was informed by our bank no they cannot, but put alert on account they tried, we used account we don’t use, so can only pay into, just inform bank what’s happening

  4. Lynne says:

    Have also just received a letter from said company. Suspicious to say the least. No amount of money was quoted. My question is – If we were told RECLAIM was liquidated we could not claim. Now they are asking us to prove we did in said time scale! Certainly not giving out any bank details.

  5. Tracey says:

    Send copy to mindshare and they will compare Hun there is a genuine one and a fake one be careful,

  6. shell says:

    I received an letter through the post from this named company I am taking it that this is fake then????

  7. jeff says:

    I have today recieved a follow up letter from “FERNANDEZ NAVARRO” and took the careful step to google the to good to be true offer and found it was indeed to good to be true!
    My own experience of this was the successsful use of a section 75 claim against my credit card company when i found out reclaim was a dud… a std letter and guidance can be found on the Martin Lewis website …. hope this helps anyone looking for a way to recover reclaim money if they paid some of the reclaim fee on a cc …. regards Jeff

  8. Ian says:

    Received letter from Fernandez Navarro,like other offers from Lawers we were suspicious and will
    take no further action. (the letter was signed for on delivery)

  9. Tracey says:

    We have had a letter through the post from Fernandez Navarro asking for copies of proof of reclaim, and account details phone number 0034 629 86 03 05 email, web site
    Been in touch with pwc and they said nothing to do with them cannot advise about them just watch what we do,
    As reading the post and looking on hear we can see another fake company
    Do not use them

    • Tracey says:

      Confused now mindshare say the letter we got could be the true place, don’t know what to do now
      Fake or not ?

      • Hi Tracey,

        As pointed out in our personal reply to you this morning, there is actually a lawyer firm called Fernandez Navarro dealing with Reclaim certificate holders.

        Something rather strange taking into account that Reclaim has gone into liquidation and according with Gibraltar laws the liquidators are PriceWaterhouse Coopers.

        On top of this, it seems that there is also a company using or abusing the name of Fernandez Navarro as mentioned in the blog article.

        We therefore advice you to be careful! Check with your bank if they are ok that you give out your bank details to these lawyers, or alternatively use an account with no money in it, or ask to be paid by cheque.


        If you are asked to pay anything, then there is no doubt, THEY ARE THE FAKE ONES!

        I hope this clarifies the situation.

        ​kind regards

        Customer Care​

      • tracey says:

        We have now had a reply from Fernandez Navarro saying a cheque takes longer and may have fees on top, as our bank has told us also, we have gave them the details of an account we do not really use got pennies in, Was told by the bank they cannot do anything but for my husband to ring them to put a note on account for him, well all I can say now is wait and see, 6 years of hell and nothing to show for it.
        will keep you all posted on what happens.

  10. David says:

    Have just received the initial letter from Fernandez Navarro regarding the latest Reclaim scam. A quick check on your excellent site confirmed my suspicions. Letter heading for the dustbin.

  11. Paul says:

    Out of the blue I have received a letter from Luis Fernadez Garcia at Fernadez Navarro Law Abogados stating that as I am one of the beneficiaries of the Reclaim investment they will transfer £4,218.08 into my bank account if I send them my bank account details. They state they will never request upfront payments etc, and I do not have to pay any legal fees or taxes.
    How do I know if this is genuine or not? I could give them bank details of an account with zero funds in it – still an issue?
    Thanks for any help please!

  12. Rick says:

    Yes Senior Fernandez Navarro called me did sound plausible until a thought this sounded too good to be true. So applied the maxim “if it sounds too good to be true then it isn’t true” and didn’t proceed, well cross referencing with this web site always always confirms my suspicions. Not the first I’ve come across the “Spanish Tax” scam; what goes around comes around.

  13. Chani says:

    Hello I received a phone call from the named person a few weeks ago advising me that he was working on behalf of the RECLAIM COMPANY that had gone into liquidation and that he was going to transfer money into my account as settlement on behalf of the said company.  He asked me whether I wanted a bank transferer or a bankers draft.  He ls also asked for my bank details which I declined and requested he put all information in writing via email.  Have not heard since then from Ferenandez Navarro.  Regards

  14. Stan says:

    i didn’t get cold called from this company, I was contacted by post. In the letter I was told that I would not be asked for money up front, nor would I be asked for any fees or tax requirements. I have received an email stating I am eligible for a refund, but it’ll take 3 months before any monies will be deposited into my account. I will keep you informed of the progress, and rest assured that i will not be paying anything up front if requested to do so, many thanks. Stan

    • tracey says:

      also like that for us, nothing will be paid to them, mindshare have told me there is two companies one fake and one not, I sent them a copy of the letter and they said looked like the real one, so we have gone a head with what they asked, so see what happens now, bank been informed also

    • neckley says:

      Stan, Did you ever receive your money? I received a similar letter in June 2015, but here I am in December 2015 and still waiting !

  15. KATH says:

    I am unsure whether my latest cold call was a scam, I suspect it was. I asked for the company name – which seems to be ESCAPE AWAY HOLIDAYS. I was asked if I wanted a super holiday at a private hotel in Tenerife half board AND it was emphasised the call was not related to time share or any other purchasing options. My impression was – this is another example of devious means to get a person hooked.

    Thank you for your excellent work in keeping folks informed

  16. doreen says:

    also look out for a scam from david louis

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