As mentioned many times before, there is no such thing as a free lunch, so when things are offered for free or heavily discounted, one has to make sure to know all the facts before accepting such “great” offer.
With the Summer Holidays on our doorsteps there seems to be an increase in cold calls coming from companies who offer heavily discounted accommodation worldwide.
We have seen this increased activity lately with the companies Dial a Break, Escape Away Holidays, Estrella Vacations, Resort Management Direct, Signature Havens, Sky breaks and Travel Online World SL who are cold calling timeshare consumers with their “too good to be true” offers.
The agents of these companies seem to be a bit “over enthusiastic” when telling the consumer about the offer.
Consumers are explained that they will be staying in 5 star luxury hotels and resorts, they will be able to book any time any date, and the destinations are worldwide with different options in each place.
But the reality seems far away from the picture painted by the agent. Most resorts are below standard, and certainly not 5 Star! Destinations are limited and the offer is not available in school holidays or summer season, and most availability is only in a handful resorts in Mainland Spain, Canary Islands, Malta or weekend breaks in the UK!
The consumer can take the offer only by paying the full package with credit card on the phone, and is not given any written explanation on what he is paying for or which terms and conditions apply, before the money is taken from his card.
One of the conditions is that the consumer will have to attend an obligatory presentation.
Too often these presentations are done by dubious companies, under a lot of pressure and where a lot of people end up signing for a purchase of something they didn’t want or need.
If the consumer wants to leave after having been there for far more than 90 minutes they are threatened with having to pay the full price for the accommodation.
Once these companies have the consumers name on their contact list they continue to call them (harass) by phone for months and even years to “sell” more of these discounted holidays, tell them their package is expiring and they need to pay a couple of hundred pounds more to renew it.
Bottom-line is that when something sounds too good to be true, is usually is. NO EXCEPTIONS!
So when you are offered heavily discounted accommodation in quality resorts worldwide and at any time of the year…do not ignore the alarm bells you hear far away!
Any company selling you anything over the phone has the OBLIGATION to submit to you the full terms and conditions prior to paying for the product.
There are no such offers that are only valid on the day or in one telephone call!