Summertime always gives you the feeling of “holidays” and time off, and for some reason we just take for granted everybody will indeed have their (deserved) break at some point during these months.

But we couldn’t be more wrong…

It looks like this summer is going to be busier than ever, and we continue to receive on a daily basis emails from concerned consumers who keep on receiving very dodgy calls from all sorts of people and “companies”.

Most of these companies at some point seem to claim that they are connected to Courts, Notaries, Liquidators or just full stop claim to be lawyers themselves.

We also see many telemarketing staff giving themselves the title of “senior legal Adviser”.

If we have to believe all these companies, in Spain there must be so many court cases going at present related to dubious resale companies, that it is hard to believe the courts are actually closed in August. And all these outstanding tax bills…it is even more difficult to understand why Spain is even in a crisis!

Jokes apart, it is of course a very serious situation, knowing that many innocent consumers are right now being called by some kind of heartless person who will tell any story possible for the sake to get money from this consumer.

Although many people have updated their computer knowledge and skills, obviously it is the elderly that many times are not that experienced and lack the knowledge to be able to do a proper research on the web about the companies that call.

So it is often that the elderly consumers end up being duped by these people without any scrupulous who for some reason seem to think it is ok to cheat on the consumer like this.

Luckily we from Mindtimeshare are here to help out all those who need more information and more background details on the weird companies that call day in day out.

The team headed by Alberto García continues their daily work with replying to all the queries received through our inbox customercare@mindtimeshare.com the blog www.mindtimeshare.me or web www.mindtimeshare.com

Our team consists of people with many years of experience in Timeshare, and with a background in the area of police, investigators and computer science. This combination has created a very strong formula where it comes to fighting against fraud and scams in and around timeshare.

We have information on thousands of dubious companies and also the names of people related to these companies, contact details, addresses, and whatever information we get from the consumers.

This means that as soon as a company is spotted, the “wheels are set in motion” and we quickly are able to detect if any of the given details match with some other dubious set up we heard of before.

This information is very often shared with the police and even with banks or other consumer organisations when they are handling queries about a certain company.

It has become public knowledge that Mindtimeshare and Alberto García have information on most of these companies.

What we need to reiterate over and over again is that without the continuous feedback from consumers we could not do this and we certainly would not be able to do all the research and produce all the warnings we publish on the blog.

The information we receive from the consumers is vital not only for us but for all timeshare and holiday ownership consumers out there…as everybody at some point will receive a cold call.

So our message continues to be the same, if you receive a cold call, no matter from whom, if they are on our lists already or not…WE WANT TO KNOW!

Every single detail of a cold call is valuable to us!

But even more if you could let us know the name, the phone number they were calling you from, what the offer was, and even better any other details such as email address, website, address, etc.

Your details, your notes from a cold call can mean that another consumer saves themselves thousands of pounds!

Alberto García and his team are here for you to help! The team from Mindtimeshare is committed to their job and always strives to exceed the expectations.

So if you have any question or doubt related to a cold call or any dealings you had with a dubious company, do let us know and we will be pleased to help you further!