This question coming from us would not be a surprise, and we know the answer to this of course. But is it not extremely surprising that Club Class is asking their members the same thing!
Yes, that is right…Club Class has done a mailing to numerous members “past or present” with the same question.
How cynical and immoral they are!!
It appears now, that Club Class under their “new” brand name of Gr8stays is trying to improve their image of “nice people”.
The email received this week was sent to all members who purchased at some point from Club Class Services Sarl or Great British Marketing.
Both are known (disappeared) marketers who were selling from a sales deck in Tenerife.
Gr8stays explains in their email: “It has become apparent; much to our disappointment, that certain sales techniques endorsed by Club Class SarL, may have involved a degree of mis-selling on their part, which in certain instances has somewhat tarnished the clubs commercial image.”
How strange that they are only just now looking into this, as we know for a fact that many consumers have complained bitterly for the past years, and were totally ignored by the staff at the Club Class offices, under the statement; “you signed the agreement”…we do not take any responsibility for what was said in the meetings and not reflected on paperwork…
And here they are, the “knights in shining armour” under the name Gr8stays, to help those who have been missold.
Now Gr8stays (CLUB CLASS) is saying that an independent legal company who specialise in seeking financial recompense for holiday club members and timeshare owners that believe that their initial purchase was incorrectly sold, has been engaged to help all those who feel they were mis sold.
This is a brazen attempt to get your money again!
Why would one think this legal company would be more successful than the others who tried to claim a refund before but were unable due to lack of information? Is Club Class maybe providing this information to this legal company, so they will appear to be “the ones” who can do this?
How ethical is it anyway for a company to refuse to help their customers who complain and then years later admit they were cheated and “offer” help?
What credibility has Gr8stays / Club Class left after they sold to innocent consumers through Marketers they now define as “dubious”, and who took the money and then did not provide anything of what was promised, leaving people with their timeshare that was never relinquished as agreed and Cashback Rebates that were never paid out?
What kind of credibility has Gr8stays / Club Class who refused to “believe” the members when they told them they were promised things by these marketers that were not fulfilled?
A Club that continues to claim a yearly fee from these same members and has no scrupulous to threaten them with debt collectors etc. just for the sake of making them pay?
And now they are offering help with claims….No win No fee….do they not realize for as much as people would like to believe them, they have lost all their credibility at this stage and are making themselves looking ridiculous?
At what point are they going to ask for a fee or a percentage of the refund?
Why would you pay anything to Club Class from this refund if it was THEIR MARKETER in the first place who took the money from you without complying with all their fake and empty promises?
If Club Class / Gr8stays really wants to help, if they really are so disappointed and want to make sure the “commercial image of the club is no longer tarnished”, then STOP asking for more money, and let people cancel when they want to without any further made up fees!
They did not book a single holiday for us in 4 years, When we went to Tenerife with a different company they wanted £750 to cancel our contract. Needless to say, I told them where to shove it. Max rang me also, claiming he could walk on water!
I have received a letter from Eurafric demanding money saying I owe £380 in arrears and administration charges ,or I can pay £250 to get out of the contract ,this is for( Club Class) but they are not Club Class any more GR8Stays. On the letter their is a big red FINAL NOTICE. And said if I did not pay they will take further action. Should I ignore it ,or will they and can they take further action ??????.
I have just had exactly the same letter but I owe £660, I will ignore it like I do every year.
I had all my money refunded by the credit card company.
If no one pays and they have no income how will they get a wage?? Not off me.
I have also barred all calls with 0034.
Don’t give in.
I do the same now I ignore all 0034 numbers . Unfortunately I paid by personal loan so no change of getting my money back. When I received the letter with the big red final notice on it I did get worried and called them because I was only one year in arrears well not even that , but they told me the man who was dealing with my case was not in till 5:00 o’clock and would get him too ring back when he comes in which he did but I ignored the call. Because I had been on line to find out about the company who sent the letter. Do you think that they will send in the bailiffs. I am not going too pay eny more.
I have been getting the same letter for 6 years although with 3 or 4 different company names since club class and no bailiff has been yet!!
Mindtimeshare are a gem of a web site, Alberto and all the customer service team are the best you could ask for all, messages are replied to within the day and they will advise and help on anything.
Just received an email from this company. Have they no shame. ? Ummmm no!
Our club class membership was ‘transferred’ to RCI points. We have the points but would love to disentangle from this as well. Very wary of taking them on as have had fingers burned so often. Feel ashamed that we were suckered so easily. Thanks to Mindtimeshare for alerts. This is very reassuring
different companies all linked in some way, they all know everything about you I got money back from them but still receive all sorts of mail offering to get my money back or join a different group, best just ignore it all.
I managed to rip up my contract with them because they made a mistake on the paperwork with the date so told them they needed to do it again and then left without meeting them to sign a revised contract. They have messaged me also but I ignore them all
hi i got my money back from my bank,a few years ago after a lot of help alberto garcia ,but i regret to say i am still recieving threatening letters from them about supposed “membership fees” i cant believe that they still think there old customers we are so gullible!.
Thanks for the update. Just received the email from GR8stays. They could have also advised that members can do this themselves. Also they could have pointed out that if anyone paid the deposit by debit or charge card and the balance by a personal loan you cannot reclaim. On a positive note I booked a recent holiday in Lanzarote and GR8stays got me an excellent deal.
Exactly the same for me, I ignore everything and have barred all calls on my phone starting with 0034.
Very well written, this just says everything.
I got my money back with interest through my bank, years ago; however I am still getting letters, emails and phone calls saying I owe them ‘membership fees’ . They just don’t give up do they!
I am getting threatening letters from a company called LRC the latest is a final demand of£750 ,I am 77years old and can’t afford this amount,they are also pestering me with phone calls can you please advise me what to do.