This question coming from us would not be a surprise, and we know the answer to this of course. But is it not extremely surprising that Club Class is asking their members the same thing!
Yes, that is right…Club Class has done a mailing to numerous members “past or present” with the same question.
How cynical and immoral they are!!
It appears now, that Club Class under their “new” brand name of Gr8stays is trying to improve their image of “nice people”.
The email received this week was sent to all members who purchased at some point from Club Class Services Sarl or Great British Marketing.
Both are known (disappeared) marketers who were selling from a sales deck in Tenerife.
Gr8stays explains in their email: “It has become apparent; much to our disappointment, that certain sales techniques endorsed by Club Class SarL, may have involved a degree of mis-selling on their part, which in certain instances has somewhat tarnished the clubs commercial image.”
How strange that they are only just now looking into this, as we know for a fact that many consumers have complained bitterly for the past years, and were totally ignored by the staff at the Club Class offices, under the statement; “you signed the agreement”…we do not take any responsibility for what was said in the meetings and not reflected on paperwork…
And here they are, the “knights in shining armour” under the name Gr8stays, to help those who have been missold.
Now Gr8stays (CLUB CLASS) is saying that an independent legal company who specialise in seeking financial recompense for holiday club members and timeshare owners that believe that their initial purchase was incorrectly sold, has been engaged to help all those who feel they were mis sold.
This is a brazen attempt to get your money again!
Why would one think this legal company would be more successful than the others who tried to claim a refund before but were unable due to lack of information? Is Club Class maybe providing this information to this legal company, so they will appear to be “the ones” who can do this?
How ethical is it anyway for a company to refuse to help their customers who complain and then years later admit they were cheated and “offer” help?
What credibility has Gr8stays / Club Class left after they sold to innocent consumers through Marketers they now define as “dubious”, and who took the money and then did not provide anything of what was promised, leaving people with their timeshare that was never relinquished as agreed and Cashback Rebates that were never paid out?
What kind of credibility has Gr8stays / Club Class who refused to “believe” the members when they told them they were promised things by these marketers that were not fulfilled?
A Club that continues to claim a yearly fee from these same members and has no scrupulous to threaten them with debt collectors etc. just for the sake of making them pay?
And now they are offering help with claims….No win No fee….do they not realize for as much as people would like to believe them, they have lost all their credibility at this stage and are making themselves looking ridiculous?
At what point are they going to ask for a fee or a percentage of the refund?
Why would you pay anything to Club Class from this refund if it was THEIR MARKETER in the first place who took the money from you without complying with all their fake and empty promises?
If Club Class / Gr8stays really wants to help, if they really are so disappointed and want to make sure the “commercial image of the club is no longer tarnished”, then STOP asking for more money, and let people cancel when they want to without any further made up fees!