Many worried timeshare consumers have contacted us in the past week about an email received from a company called British Travel.
The email comes from firstname.lastname@example.org and is a warning that the consumer’s subscription access is about to expire!
Strange enough nobody actually seems to remember having a subscription or access to anything related to British Travel.
When the consumers have asked, what this was about the answer was as followed:
“I am sure that you may have purchased some holidays from a holiday company in Tenerife. As part of your package you should have been told that you would receive a one-year membership totally free from British Travel. We are an independent travel agency who specialize in corporate travel but now we also deal direct with the public.”
Then the reply goes on about the 25 to 80% discount the consumer can have through British Travel compared to other booking engines such as booking.com or hotels.com
Discounts also applicable to hotels, flights, cruises, car hire, transfers and attraction tickets.
So how comes that one is “member” of this tremendous great discount club without even knowing or having a clue that they are?
Research shows that British Travel is a name that has come up indeed in the past, when people paid for discount holiday accommodation packages over the phone, offered by different companies.
British Travel used as a third party payment provider now seems to take advantage of the client information they obtained previously, and comes back with this apparent “renewal” of a membership nobody was aware of.
The website from British Travel http://britishtravelagency.co.uk does not provide a lot of information more than the contact details:
Address: C.C. Fañabe Plaza 223, Avda. de Bruselas, Costa Adeje, Tenerife 38670
Phone: (+34) 922 702-350
Phone: (+44) 020-814-47031
Or what is supposed to be the company registration number X1277009A which looks more like a personal Tax ID number (NIE) from Spain than a company / Travel agency registration and license.
If you received any communication from British Travel we would like to have your feedback on this.
You can email us at email@example.com or place a comment on the blog.