Island Breaks is a company who has only just started with their cold calls. Their main target seems to be consumers who bought a membership from Club Class.
The agent from Island Breaks explains to the consumer that they are a company specialized in doing refund claims, and that they have been very successful. They are so successful that even claims far out of the 6 year deadline for Consumer act claims is no objection for them, and neither if the consumer already threw all the paperwork away or did not even pay by credit card.
Everybody can claim and everybody is a winner!
All the consumer needs to do is to “pop” into a plane and go to Tenerife. Accommodation provided by Island Breaks and a meeting set up with their “legal adviser” to organize the claim. Too good to be true? You tell me!
So who is Island Breaks and where do they come from all of the sudden?
The company Island Breaks has a website www.islandbreaks.net where you can find numerous testimonials from people who are happy with their services, posted months before the website was even registered.
The contact details on the web are: Address: Avenida de los Vientos, Local A-4, 38670 Adeje, Tenerife and Telephone: 0034 928 077 082 and Email: firstname.lastname@example.org
They don’t mention a company registration number, which seems to be strange but they actually do mention a travel Agency registration and this number I-AV-0002931 coincides with the company Slonce Travel.
For those following the blog, the company Slonce Travel based in Tenerife has been approaching consumers in the same way as Island Breaks, but using the name Orange Sun Travel.
So again we are looking at a company who in spite of their “tremendous” success, seems to think that it was time to change their name. Why would that be?
From what we know of consumers who took up the invitation of Orange Sun Travel and went to Tenerife for the supposed refund claim, they ended up in a sales presentation for a Slonce Travel holiday product based on rental weeks and “sovereign credits”.
The way this product is pitched is that people pay several thousand euros on the day, which turns out to be a payment for “rental accommodation” to be taken inside the 12 months, and a balance payment for these sovereign credits to be paid after 2 weeks. For this balance payment consumers are offered to take out a loan, and are assured that this loan can be paid of with the money that will be recovered through the refund claim. A claim, Slonce Travel assures will be done completed in 6 weeks.
We recommend being cautious when attending meetings from companies who have invited you through cold calls. A cold call for you, but as these companies seem to hold all your private and personal information they don’t seem to be that “cold” for them. It has to be questioned where they obtained these details.
If you are a member from Club Class, ILG or any other DTMC and want to know if you can claim a refund, then please be aware that there are rules for such claims. The main rules are that the payment must have been done less than 6 years ago and by credit card or at least a part by credit card. Obviously you need the paperwork and payment receipt to proof this.
If you have any doubts about your personal situation then let us know and we can advice you.
In any case, there is NO need to travel abroad or to any location in the UK to do such claim!
If you received a call from Island Breaks for a meeting in Tenerife, then let us know please.