Many cold callers are contacting timeshare owners to offer claims nowadays. It seems to be a very attractive selling point and consumers are vulnerable to these sales talks of “recuperating all your money”.
One of the latest cold callers who are offering such possibility is a company called Charles Ashworth Consulting.
As with the other cold callers who offer these claims, there is always a need for the consumer to either receive an agent at home or attend a meeting.
With Charles Ashworth Consulting the option is attending a meeting in Redditch.
After the initial call the agent from Charles Ashworth Consulting a follow up email is send to the timeshare owner.
The points they raise as usual, the maintenance fees, perpetuity and lack of availability.
One phrase that calls the attention in the mail is where they say:” Here at Charles Ashworth we are working with a number of legal teams across the UK and in partnership with Third Party Lawyers running compensation claims against your time share …”
Something which is quiet surprising as normally a legal company in the UK would not accept any customer which has been approached and offered their services on a cold call.
Such way of acting is considered as not ethical under the SRA Code of Conduct 2011, which is the mandatory Code of Ethics for UK Lawyers, and this regulation states: “O (8.3) You do not make unsolicited approaches in person or by telephone to members of the public in order to publicize your firm or in-house practice or another business.”
Apart from the above, we have done research on Charles Ashworth Consulting and noticed that for example their website has only been life since the beginning of May. So very recent.
Contact details for Charles Ashworth Consulting are Telephone: 02895215532 or 0121 667 8770
Email: info@charlesashworth.com but also timeshareclaims@charlesashworth.com and their supposed address is: Phoenix house; Monahan Road; Cork, Ireland.
Nobody is actually invited to this address as all meetings take place in Redditch.
Their website http://www.charlesashworth.com does not have any further company identification or details, no Companies House, no privacy statement and no terms and conditions.
We certainly would recommend consumers to be cautious when speaking to this company.
If you have been contacted by Charles Ashworth Consulting from 02895 215532 in Cork, then we would like to know.
You can email us at customercare@mindtimeshare.com or place a comment on this blog
Mindtimeshare 
We have been approached by anderson read do you have any advice please
Hi Joanne,
We are trying to email you with more information but the email bounces back.
Please contact us directly on customercare@mindtimeshare.com so we can send you the information.
Kind regards
Customer Care
If you want to get out of your contract with CLC, as long as you give them notice by the end of August in the current year you can just hand back your contract next year. Until last year you could give notice by end of of August and hand back the contract the same year.
I have just requested a 1 weeks holiday accommodation for 4 adults and 2 children during the last week of October the British half term. Once more being told there is no accommodation available to us. I asked how I could get rid of our timeshare which I have to say until about 5 years ago has always served us very well. We started off with weeks in 1990 and in the early 2000’s saw that unless we upgraded we wouldn’t be able to book into the newer properties being built and consequently changed to the vacation club and of course had to buy more points to do so. We are currently paying around 1500 euros per year plus I cede to them a week in Scotland so we pay a total of about £1800 per year. I have 7200 points waiting to be used, and I am finding it increasingly impossible to reserve the weeks I want. I was told that as long as I advised them by the 1st Sept this year that I could rescind my timeshare. I asked how long will I have to use the points I have paid for and was told they have to be used by the end of this year 2016. When we joined the vacation club the cost per year per point was 24p last year it was 75p per point. I intend giving my timeshare up tomorrow and can only advise anyone thinking of becoming a member of CLC BEWARE. On the fuengirolla site which has been in existence from when we first joined and the California Suites Resort from the late 1990’s, they have constantly resold the same accommodation in different guises, and last year we went to look at the new signature suites in santa cruz and guess what they are back to selling fixed weeks in the then once 3 bed apartments which have always been available to us and which are now luxury 2 bed apartments as fractionals. They are also about to construct a new development at the side of the California Suites Resort. Why do I feel that we mugs that have been giving them thousands of euros every year without being able to get the holiday weeks we want and unless we give them 2yrs notice for instance to book into Hustyns, are paying to build this. After major surgery and having to wait for confirmation that I am fit to travel and get insurance I now want to book a holiday for my family. Not a cat in hell’s chance so I ask what can I book at Christmas and the New Year guess what 1 week in Tenerife from the 30th of Dec, or 2 separate rooms in fuengirola which would entail us needing to repack and move half way through our holiday. Everything else, so I am told is booked! I have just checked on trip adviser as I know that the big internet holiday companies are selling CLC holiday weeks and guess what no availability for CLC members through the members booking site for the last week of October but lots of rooms available to trip advisors customers at the same fuengirolas resorts at a cost of over £1000 per week how do we feel GUTTED! and totally let down DO NOT FALL INTO THE TRAP. At the end of the day we are paying for a product, they are taking our holiday money in advance and when we ask for accommodation we are shunted aside and all their effort is to part new mugs from their hard earned cash, and that is unfortunately where the current timeshare product is today. On top of this we have had numerous calls from these so called companies who can get us out of the timeshare we own and get us compensation providing we give them a few more thousand pounds and as yet apart from 1 case won in 2015, against the Anfi resort company, which was won because they didn’t adhere to the cancellation period policy and sold the contract as in perpetuity which Spain had already declared could no longer be sold, as far as I can see no one has yet managed to sue or recover a penny from any timeshare company. If you know differently please let me know.
We have also had several calls from Charles Ashworth Consultants about our CLC timeshare, and an email along the lines mentioned in the Mindtimeshare and the 3 responses so far. We have had dealings with these type of companies before, who use clever approaches that appeal to people who no longer wish to belong to timeshare. We too have been very concerned about how these companies have managed to get details of us and our CLC membership, and have reported these concerns to CLC in the past. They advised us to contact Mindtimeshare, who have been very helpful in advising us about the numerous timeshare scams that prey on people’s concerns about owning timeshares nowadays. We believe CLC is an ethical timeshare company, but would like to withdraw from our contract with them. However, we are very suspicious about the approach by Charles Ashworth Consultants, and will not be taking up their offer to help us. We will let CLC know about their approach to us. We will engage direct with CLC about the possibility of withdrawing from our contract with them. Please post any follow-up experience you have with Charles Ashworth Consultants and CLC about this issue, for the benefit of all of us who are affected by these unsolicited approaches.
I have been contacted myself by them and bought time to next week before they contact me again. Same thing 70/30 split. We have a fractional points based contract with CLC. I would like to know if we should discuss with them or leave it and keep swallowing the bills with.CLC for now
We received the same call and follow up and plan to travel to Redditch in July. Can you provide any further advice?
We have been contacted and have booked an appointment in Redditch for next week. They say they will look at our case with a view to taking a class action lawsuit against club la Costa because CLC have breached their contract etc. It would be on a 70/30 split and no fee. They want us to bring the contract we signed, maintenance fee bills and photo ID and utility bill. We wouldn’t have to pay anything. They say that Spanish authorities are gathering evidence and CLC customers to recover the money members have paid out. Also it was illegal for CLC to make us sign up to a perpetual contract. Another point they made, as members we were signing up to an exclusive members club yet CLC are selling and Advertising holidays on the same site cheaper than what members pay. It is interesting that they had a lot of our details, ( A while back we lost two thousand pounds with a company under names of Monster (Hollywood) holidays saying they would sell/take our points in exchange for what basically turned out to be another scam. Only about a month ago another company phoned us offering 60/40 split but we would have to go to their office in Spain. We refused as we said we were not prepared to pay out any more money on time share regardless of circumstances. (Can’t remember the name). Shall we cancel or go, what do you think, we will have to take a day of work to attend? Kind regards Edna
I have been in extensive discussions with this company and have been challenging their assertions that there have been successful cases against my timeshare club (DRI). Their answers are flaky and the lady I spoke with said that she would go away and research the information she had been given to use in her calls, since she “didn’t want to be giving any misleading advice or information”. I haven’t had a call back, but my impression is that they are at best I’ll-informed, but, more likely, feeding of your lack of knowledge of the legal issues involved. All I can say without being sued is that I do not intend to take up their offer.
Myself and my husband visited Charles ASHWORTHS office a year ago, he photocopied our paperwork for CLC and we never heard from him again emails bounce back and phone message says voice box is filled.