The company Tenco Management has been cold calling actively over the past weeks, with a lot of information by phone but really not much by email or any other ways.
The agent from Tenco Management explains that they are compiling files to go to the courts to recover funds for consumers who have been duped by fraudulent companies in the past. As Tenco Management explains, there was a raid on the Costa del Sol over a year ago and now the courts have ruled that all victims have to be paid back their money and a large compensation as well.
Amounts around £25.000 are mentioned for each victim!
Those consumers who show their doubts about such compensation pay out and the actual company Tenco Management are told they can telephone the Holiday Timeshare Watchdog on 0203 813 9694 to learn of Tenco’s credentials.
Of course there is a catch in all this, and son it becomes clear that the money awarded to the victims is not paid out just like that.
The agent kindly explains there are four different options to receive the compensation including flying out to Spain, engaging a Spanish solicitor, working through an English solicitor or using the services of Tenco.
Inevitably at that point significant funds are required (some up-front) to get the recovery process started with the Bank of Spain, which apparently holds the monies recovered from the scammers.
Please note that there is no such thing as a company paying out compensations through the bank of Spain, and certainly the courts or the bank does not appoint Tenco Management.
There have been no compensations awards in Spain and if ever you would be identified as a victim of a fraud, the police and the judge would contact you PRIOR to the court case so you could testify against the criminals, not months after to “receive awarded money”.
Neither is there a company or office called the Holiday Timeshare Watchdog!
As mentioned, Tenco Management does a lot of calls but they don’t really send any emails, and try to get it all sorted over the phone.
The number they use is 0034 951 203 595
Their email address is tencomanagementinfo@gmail.com and at some point they did mention an address in Malaga over the phone, which would be Calle Corrigidor Jeronimo Valenzuela 3, Malaga, 29640
If you received a telephone call from Tenco Management or the Holiday Timeshare Watchdog we would like to hear from you.
You can email us at customercare@mindtimeshare.com or place a comment on this blog
I have also had calls from a woman called Sarah and then a Mavis Brown of Harris Claims working on behalf of Bank of Spain, also quoting 0034910051086 and again quoting Holiday Timeshares Watchdog 02038139694. Mavis Brown stating I have refund from holiday club timeshares from years ago and to ring holiday watchdog to confirm this. 5 phone calls later from Mavis Brown and now three options to claim to pay out monies for Spanish solicitor/translator? I told her not happening and then miracle of miracles she has a solicitor who has a space for me as two people have recently got payouts. As they are very busy the solicitor can only hold from Thursday to Friday, now as I was out the message left on my phone states the solicitor is holding until Monday when Mavis Brown will ring back again. Have to say very persistent.
Thank you for the warning, I had a call from Tenco yesterday so they are still active. They intend to ring back so will prompt for them to email, knowing full well what the response will be.
Thank you for this notice. Just to add that I also was contacted last month by Tenco Management who in asking that they email their letterhead and details to me failed, obviously, to do so. Needless to say they rang off.
Please be aware that I have received 3 calls within the last week from a David Godfrey claiming to from a company called Harris Claims Services ( no such company) giving me a telephone number 0034910051086. he said he was acting on behalf of Bank of Spain in Madrid refunding monies extracted fraudulently from unsuspecting people with regard to holiday clubs and timeshare. He also gave me a number for Holiday Timeshare Watchdog 02038139694, to verify his story.
I received the 3rd phonecall this morning from David Godfrey giving me 5 options, all of which involved transferring money up front by bank transfer and employing Spanish solicitors, translators etc. The last option was to pay £1,303 to his company who would handle the claim for return of money from the Bank of Spain, coincidently I received a call prior to his call from a William Johnston saying he was from the Holiday Timeshare Watchdog, returning a call I had made on Friday last.
This is similar to the other scams mentioned on tour website, different company, names etc.